There was a lack of delivery information from the beginning. The T-shirt traveled across half the planet, and there is no warehouse in Europe. It almost feels like a print-on-demand product.... See more
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See what reviewers are saying
I am very disappointed with the quality of the products. As running apparel, the long-sleeve top feels excessively thick and heavy, making it uncomfortable for running. The pants are also of p... See more
Hoodie looks great! Quality is decent on first inspection. Had to return as it was a bit small, too short and the arm cuffs were very tight (I have skinny wrists myself). FYI, I’m 180cm and order... See more
Patencials has become my favorite running sports brand clothing to wear and is due to multiple things such as their incredible customer service, they are super quick to respond to all emails and super... See more
3.4
Average
42 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 1 week
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Real good quality kit
Real good quality kit. Ordered on 2 separate occasions now and had no issues with shipping or delivery. The only improvement I would add is more pockets to the shorts
29 January 2026
Unprompted review
The company isn't shipping any goods…
The company isn't shipping any goods and isn't responding to my order inquiry. It's simply a scam! I strongly advise everyone not to buy from them; you won't receive anything!
15 January 2026
Unprompted review
Reply from Patencials
Hi Sven,
Your order was put on hold for a while due to address issues.
Everything is sorted out now, your order is on the way now, tracking should be in your inbox shortly.
No delivery yet and no contact possible
Ordered my items end of november and still didnt receive the goodd. Tried to make contact through email and instagram and no replies were given. When is my order arriving?!?
8 January 2026
Reply from Patencials
Hi Frederique,
your order is showing as delivered.
Let us know if you're still having issue at info@patencials.com
Fantastic brand
Fantastic brand, great quality and after an issue with the early access email they acted quick which led to me being able to get the top I was waiting for!
3 December 2025
It’s a really good quality
Never had a problem with my ordering experience, and extremely quick with responding to questions.
3 December 2025
The cooles shit on the market
he 27 Nov drop is fire, clean pieces and a clear vision. No idea why this brand sits at 3.7 stars. The message behind it is strong and deserves way more credit. Really looking forward to my order!
8 December 2025
Unprompted review
Good quality and good customer support.
30 October 2025
Very good quality
Very good quality, I already use for KLSCM Marathon 2025 and got my first PB 3.28 for FULL MARATHON.
9 October 2025
Reply from Patencials
Happy to hear that! Sub 3 coming soon...
Avoid - Scam
Ordered a product from their latest drop on 06/04/2025, no tracking was sent (Thankfully, I always take screen shots)
I emailed their help email, after 7 days I finally got a response, saying there was an issue in their warehouse. I have since emailed twice more and not received a response. I have now opened a dispute with my credit card company.
8 April 2025
Unprompted review
The company is very dubious
The company is very dubious. After many contacts with support, they no longer respond. In addition, there is no refund for return products. I will take legal action.
4 March 2025
Unprompted review
Not Responding
Unprofessional and possible scam!,
I ordered my package weeks ago. Neither did I receive a tracking number for my package nor an info if it was shipped. They are not responding to multiple mails where I told them about these issues. But they have been responding to E-Mails giving them probs. I had to involve authorities and try to get my money back. I personally definitely do not recommend buying from them. (Also the website of the shop is against German web-laws, so I guess they don't really care about EU-Regulations).
28 February 2025
Unprompted review
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