Passion.io Reviews 1,803

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the app and user experience as easy to use and intuitive, helping them to build their own apps effectively. The staff and customer service are frequently highlighted as professional, friendly, and supportive, providing clear guidance and quick assistance. However, some people were dissatisfied with the service, mentioning issues like Android access being unavailable, buggy software, and slow customer support. There were also concerns regarding subscription terms and conditions.

What people talk about most

Application

Consumers generally find the app creation process positive, praising the platform for making app building... See more

User experience

Users describe positive interactions with user experience, finding the platform easy to use, well-laid out,... See more

Staff

Customers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Customer service

People report positive experiences with customer service. Many customers praise the responsiveness,... See more

Service

Clients share ambiguous opinions on service. Many reviewers express dissatisfaction, citing unfulfilled... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Being of senior years and now utilising an online digital presence - I need results for what I paid for - this is what I got from Passion.io and the team - my 4 star rating was because there was almos... See more

Rated 5 out of 5 stars

I enjoyed the Dear Diary exercise. It helped me to dream and visualize what my life will look like in two years. Since I have always used journaling I know the kinesthetic benefit of writing your thou... See more

Rated 5 out of 5 stars

Passion.io helped me turn my vision into a fully branded app that inspires equestrian women daily. It’s easy to use, incredibly supportive, and built for creators who actually care about changing l... See more

Rated 5 out of 5 stars

My experience with Passion as a brand has been fantastic they are professional and friendly. Apps as a concept can seem overwhelming, yet Passion Dan and his team are great at demystifying technolog... See more


Company details

  1. Software Company

Written by the company

Passion.io is a no‑code app builder for creators, coaches and educators. Launch a branded iOS/Android/Web app with courses and challenges, community, push notifications, offline access and in‑app payments. We help creators across varied niches monetize their skills and expertise by launching their own Passion App. We empower them to build life-changing learning experiences that sell — with interactive content, immersive communities, courses, challenges and upsell journeys on any device. With a mobile-first approach and market-leading training, we have helped launch 10,000+ apps; generating over $100 million in revenue for creators. Passion.io is used by 15,000+ creators. Rated 4.5/5 on Trustpilot (1,700+ reviews).


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

You CAN create your own APP without breaking the bank

I am excited for being give a cost-effective way to create an app so Shift Your Life® teachings can reach more people to have the personal (body, mind, emotion, spirit) or entrepreneurial business transformation they desire.

13 February 2026
Unprompted review
Passion.io logo

Reply from Passion.io

Hi Tracy,

Thank you for your review and for sharing your excitement.

It’s great to hear that the platform is giving you a cost-effective way to bring your Shift Your Life® teachings into an app and reach more people with the transformation you’re passionate about.

We can’t wait to see your app grow and the impact it creates.

Ruth (Passion.io Team)

Rated 5 out of 5 stars

Passion.io has covered all of their…

Passion.io has covered all of their bases from start to finish. There has been a few glitches but I still give them 5 stars because their customer service is responsive, polite and knowledgeable. There is a lot of education on everything you need and building the app was very easy.

12 February 2026
Unprompted review
Passion.io logo

Reply from Passion.io

Hi Angie,

Thank you for your review and for the honest feedback.

We're glad to hear that the platform and education made building your app easy, and we really appreciate your kind words about our customer support team. It’s great to know they were able to assist quickly and help resolve the glitches you experienced.

We’re excited to see your app continue to grow.

Ruth (Passion.io Team)

Rated 5 out of 5 stars

Enjoyed the Introduction video!

Enjoyed the Introduction video and the follow-up Zoom call was not rushed and full of information

10 February 2026
Passion.io logo

Reply from Passion.io

Hi R Hill,

Thank you for taking the time to leave a review.

We're glad to hear you enjoyed the introduction video and found the follow-up Zoom call helpful and informative. It's important to us that new members have the space to ask questions and get the clarity they need as they get started.

We’re excited to see what you build with your app.

Ruth (Passion.io Team)

Rated 2 out of 5 stars

Challenges with App Monetization and Platform Costs

Developing the app required a significant investment of time and resources, and the process was not always smooth. There's a sell that you can launch your app quickly but for us it took nearly eight months of development. After that time, we were happy with the product for a short time, but soon found that we were unable to monetize the app in the way Passion advertises. As a result, the platform did not prove to be financially sustainable for our business.

To accommodate our existing subscribers, we moved the app to a Pause subscription at $29 per month. Under this subscription, updates and changes to the app are not permitted. While we initially hoped this would allow us to keep the app active, any meaningful updates require upgrading to a higher-tier subscription. The cost of these higher tiers is not worth it for our business and, in effect, forces creators into ongoing subscription upgrades.

Although Passion markets itself as a platform designed for content creators, our experience has not aligned with that promise. The current pricing structure makes it difficult for independent creators to maintain, update, and share their work in a sustainable way.

I strongly encourage any creator considering the platform to think about the time and energy they are willing to invest in an app platform like Passion. Review the pricing tiers carefully and understand what is required to maintain and update an app over time.

9 February 2026
Unprompted review
Passion.io logo

Reply from Passion.io

Hi Su. We're sorry to hear that your experience didn't align with your expectations. We've just sent you a request for your email address through this platform. Once we hear back, we'll thoroughly look into your account and be in touch via email.

Best,
Andrea (Passion.io Team)

Rated 2 out of 5 stars

Impossible to cancel

The tool is not as easy as promised. The worst part? I have cancelled 3 times and they are still charging my credit card. Steer clear of this company.

1 February 2026
Unprompted review
Passion.io logo

Reply from Passion.io

Hi Marc. We're sorry to hear this. We reply to all emails and requests within 24 to 48 hours of receiving them. We've just sent you a request for your email address so that we can thoroughly check your account. Once we hear from you, our Support Team will reach out via email. Thank you for your patience.

Best,
Andrea (Passion.io Team)

Rated 5 out of 5 stars

Very helpful team very dynamic and…

Very helpful team very dynamic and helpful. Such a difference from the app software team I worked with before.

They offer a lot to guidance for you on your journey. It is a matter of you taking the time to sit down and really learning it all. Excited to share more with you as we progress. This is our first month.

29 January 2026
Unprompted review
Rated 2 out of 5 stars

Passion has lost the plot and is missing the point.

The biggest problem with Passion is that they market having certain tech features on their platform... that they simply do not have (nor do they plan to add).

When I first purchase this product, I had a fit that none of the push notifications worked. How am I supposed to communicate with my people if they don't get notified of messages or new curriculum?

They ended up giving me 90-days of free service while they fixed *ONE* kind of push notification. As long as you directly tag people, they'll get a push notification.

However, if you drip content and need your people to show up everyday for a 30-day program? You are SOL.

They emailed me several workaround options, however I don't want a workaround. I want a tech platform that does what it say it does and actually works. Apparently that's too much to ask.

Passion has pivoted to now focusing on building AI versions of their coaches, rather than providing the features you are already paying for but will never receive.

I've spoken at length with their leadership team about this and they have no interest in listening to their customers about what our greatest needs actually are. They want to get in on the AI trend and solve a nonexistent problem.

Honestly... build your own app on Loveable.

14 April 2025
Unprompted review
Passion.io logo

Reply from Passion.io

Hi Bri. We're sorry to hear this. We do have push notifications for our higher tier plans. These notifications are for our community (posts, replies, tagging, DMs) and you can also send push notifications to engage specific audience segments. For example, users who haven’t completed lessons, signed up but not subscribed, etc.

We understand that you would like push notifications for other features like drip content. We appreciate the feedback and will pass it along to our product team.

We'd also like to clarify that while we do have a new AI-powered addition to our product suite, we will continue to actively work on how our apps function for both our creators and their end users.

Warm regards,
Andrea (Passion.io Team)

Rated 5 out of 5 stars

Client and prospect impact

I was looking for a way to keep contact with clients and create interaction with prospects. Endless videos and social media seemed overwhelming. Passion.io helped me create one place for my efforts and they provided guidance throughout the process.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Georgiana was WONDERFUL!

Georgiana was WONDERFUL!
I was feeling quite stressed about losing access to years of content, and she responded with such generosity and understanding. Her incredibly kind gesture gifted me the breathing room I needed to properly transition my platform.
Her response was clear, thorough, and included everything I needed - the CSV file, specific instructions , and honest information about what I needed to do to resolve my issue was spot on. She treated my situation with respect and made me feel valued as a long-time customer.
This is exceptional customer service. Georgia embodies the #speakyourheart value beautifully - she listened to my concerns and responded from a place of genuine care and helpfulness.
Thank you, Georgiana, and thank you Passion.io for making what could have been a stressful situation into a positive experience. I'm grateful! 💜

8 January 2026
Unprompted review
Rated 5 out of 5 stars

I'm loving passion.io

I'm loving passion.io. I'm just getting started, and the process is easy to follow. I'm trusting the process and I know I'm going to achieve my goals with our new app.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Let’s gooooooo!!!

I just started and I’m loving the support so far. The coach is getting coached! I’m super excited to see what I create over the next 30 days!

5 January 2026
Unprompted review
Rated 5 out of 5 stars

A first class team at Passion.io

I have had nothing but excellent support from the Passion team while getting my App live on GooglePlay and the App Store. They were always there to help, willingly and wisely. I could not recommend them more hightly.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

True Passion

Every time I interact with anyone from Passion.io I have the most amazing experience. They are very passionate about helping others succeed in their businesses.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

I am new

I am new, day 1, I just signed up.. I am a personal trainer helping seniors women 55+ build strength, improve balance with confidence. I will report back how it goes.. so far very encouraging and helpful.

19 December 2025
Unprompted review

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