I needed to remove Google Lock from my Android phones in order to give them to my grandkids. I attempted many solutions before landing on PassFab Android Unlock. I purchased the software and my attemp... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I can't say enough wonderful things about PassFab! From the moment I reached out, their customer service team was absolutely outstanding—courteous, patient, and genuinely eager to help with every sin... See more
I chose this software after trying several others and was pleased to find that it did everything I wanted and worked very well. There are many great videos and tutorials out to help give examples on... See more
PassFab's software is great to use; a simple interface that controls powerful tools. But what prompted me to write this review is their customer support. When I had an issue with my computer, their su... See more
Company details
Written by the company
Found in 2010, PassFab, a leading password recovery tool provider, developed a series of professional computer solution for Windows, iPhone, Office, PDF, ZIP, RAR, etc. We are committed to making our customers' lives easier with efficient and user-friendly tools for resolving any kind of password-related problems. For the past 10 years, we have achieved millions of users' trust through our excellent services and are striving hard to get better.
Contact info
Hong Kong
- support@passfab.com
- passfab.com
4.0
Great
2K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am extremely impressed.
Hi iam extremely impressed with the product and services ,
13 May 2025
Unprompted review
Perfect support team always make sure…
Perfect support team always make sure my products that I purchase is perfect in every way
12 May 2025
Unprompted review
very positive experience
very positive experience, very low prices and top assistance
11 May 2025
Unprompted review
Efficient Duplicate File Management: A Review of PassFab Duplicate File Deleter.
PassFab Duplicate File Deleter performs scans quickly and efficiently, even on systems with large amounts of data. The scanning process is thorough, and the software accurately identifies duplicate files while minimizing false positives. Additionally, the preview function provides an added layer of security, allowing users to double-check files before proceeding with deletion.
11 May 2025
Unprompted review
The best
very positive experience, very low prices and top assistance .... The software works as described..... I recommend it
7 May 2025
Unprompted review
Worked great to unlock my device
Worked great to unlock my device, I also had a question that was not on the FAQ and the support team was very prompt and helpful I definitely recommend them over other unlock tool software.
5 May 2025
Unprompted review
had to reinstall on my computer
had to reinstall on my computer and license wouldnt work contacted them and they fixed right away, have used many of their softwares and always work and support always there if need help
5 May 2025
Unprompted review
Software works with what i did on my…
Software works with what i did on my two Samsung tablets that uses simm
20 April 2025
Unprompted review
The company's support was fast and…
The company's support was fast and reliable. They helped me resolve my problem in an elegant manner. Thank you very much.
6 May 2025
Unprompted review
PassFab Support
I have used PassFab for several years and always had a great experience! I have a single PC licence but recently had to have my PC replaced and their customer service was amazing in helping me get my licence transferred over.
Thank you, PassFab support!
30 April 2025
Unprompted review
Quick reply and fast support
Quick reply and fast support but product doesn't really work most of the time and its validity is not always clear and genuine.
28 April 2025
Unprompted review
It s a scam
It s a scam! Charging extra apps never requested to buy on your card.cancelling subscription is impossible. Avoid it at all cost!
4 February 2025
Unprompted review
Reply from PassFab
Dear customer,
Thank you for letting us know about your recent experience with our software.We regret the inconvenience caused to you.
Based on an event that you have described, we understand the inconvenience. Please provide us the order ID/product name for your purchase to assist you instantly.
We do assist our customers in efficient manner, as soon as we receive the order ID we will guide you further.
Your sincerely,
Passfab Support Team
Misleading charges
Misleading charges. You thought you were subscribing for a month, but the subscription service will automatically renew and charge you every month. My biggest mistake was to pay with a credit card. To cancel the auto-pay instruction, now the only way is to cancel the credit card.
26 April 2025
Unprompted review
Reply from PassFab
Dear customer,
Thank you for letting us know about your recent experience with our software.We regret the inconvenience caused to you.
Based on an event that you have described, we understand the inconvenience. Please provide us the order ID/product name for your purchase to assist you instantly.
We do assist our customers in efficient manner, as soon as we receive the order ID we will guide you further.
Your sincerely,
Passfab Support Team
outstanding customer service
outstanding customer service, very fast in responding. i love it. i will stay with them forever.
6 March 2025
Unprompted review
Refuse to refund even though their…
Refuse to refund even though their product does not work! They asked for screenshot which i sent. I went through their procedures several times and they have the nerve to say I wasn't cooperating and refuse to refund my money.
Horrible service horrible manners. DONT WASTE YOUR MONEY OR TIME.
25 April 2025
Unprompted review
Reply from PassFab
Dear customer,
Thank you for letting us know about your recent experience with our software.We regret the inconvenience caused to you.
Based on an event that you have described, we understand the inconvenience. Please provide us the order ID/product name for your purchase to assist you instantly.
We do assist our customers in efficient manner, as soon as we receive the order ID we will guide you further.
Your sincerely,
Passfab Support Team
Excellent Customer Service delivered by…
Excellent Customer Service delivered by the PassFab Technical Support Team after an issue with transferring application to as new device.
21 April 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.