He guided me through all the process and explained step by step.A very pleasant and trustworthy voice, he didn't feel like reading through a script, which reasuures me that it is safe to procede with... See more
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This company is a serious and professional company. They are there to help you, to get your case professionally resolved?!?! I can tell you that it’s worth every cent ‼️ Greetings Patrick El... See more
This company I saw them on Facebook and I contacted them for help, within 2 minutes they called me and assured me that in 3 months I can get the Deutsche pass. Everything was genuine and Garantie.
After filling out their form online they immediately called. Like within minutes at 8pm. Then they promised to handle everything. I paid €500. They said the progress of the process will be visible in... See more
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Company details
Written by the company
Die PassExperten sind Ihre Experte rund um das Thema Einbürgerung & ein Angebot von rightmart, Deutschlands größter Kanzlei für Verbraucherrecht. Wir kümmern und jeden Monat um mehr als 25.000 Einbürgerungs-Anfragen und übernehmen für einen Festpreis den gesamten Weg zur Einbürgerung, inkl. Kommunikation mit den Behörden & Klagen für Sie.
Contact info
Germany
- passexperten.de
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Professional support throughout the naturalization process
Thanks to this law firm, I successfully obtained German citizenship. The team guided me competently and reliably through the entire process, and I am very happy with the result.
One minor drawback: all communication is handled exclusively via email, and response times were occasionally a bit slow. That said, for anyone looking for expert support with their Einbürgerung, I would definitely recommend them!
Gentle service
They called me and nicely talked to me on phone and gave me the advice needed for my next steps
There was clear and open communication…
There was clear and open communication through every step. I appreciated that everything was explained well and that they could take care of the whole process. I’m really happy with the service I received.
Experience
Hi, The company is not kidding or i must say in German , dass Sie verarscht nicht. They are nice and if I have the money then I will be back. Sorry for leaving now because i don't have a good job.
With Regards
Nasir
Customer Service.
Customer Service.
Very promptly follow-up with the phone call.
Thanking you kindly.
I had a good consulsutant to advice and…
I had a good consulsutant to advice and gave me all the important information I needed.
Thank you PassExperten, I am looking forward to speak with you again.
Very friendly and detail oriented!
Fully disappointed
I am a highly qualified professional working for a well-respected company in Germany, and I am extremely disappointed with the service provided by passexperten. When I first opted for their service, the support representative assured me that my documents were clear and that it would take a maximum of 3 to 6 months to complete the process and receive my passport. It has now been nearly a year, and there has been no progress. Each time I follow up, I receive the same response, stating they’ve sent a letter to the authorities and are waiting, which is something I could do myself. For the past 7 to 8 months, it has been the same story. I feel like I've paid for a service that has only added stress and health issues. I wouldn't recommend this service if you value your peace of mind. You would be fortunate to have a better experience with them. The communication is also terrible; they don’t even read my emails and just respond with generic customer service replies!

Reply from PassExperten
Super and everything is good enugh !
Very quick to respond to any questions.
Very quick to respond to any questions.
Very professional
The spoke person was very nice and…
The spoke person was very nice and explained all the steps.
scam—avoid this company
In Aug 2025 I only inquired Passexperten about getting a German passport; they promised it in 6 months. I was just going through their website to see what document they want. I never signed but they falsely signed. In Sept, they sent a €2,900 invoice despite doing nothing and never contacting me. Feels like a scam—avoid this company.

Reply from PassExperten
The communication has been very great…
The communication has been very great so far. I really believe they are reliable.
Happy!
They called immediately after I filled submission and for 15 minutes answered my questions and gave me advice. That was fantastic.
You were ready for helping people !
You were ready for helping people, even at their first attempt by gathering information. Although I needed first to know which conditions do I had to get filled, and you were fast enough on enlarging the scale of information and help.
Clear communication but unfinished process
I had a mixed experience with PassExperten. The communication was clear and fast, but unfortunately I didn’t complete the process, so I cannot give a full opinion. Still, the website looks professional and the customer support was responsive.
The best representative for making…
The best representative for making thing easy.
Very helpful and i revice a phone call…
Very helpful and i revice a phone call in less then a min . Super super team
First contact was Informative and the…
First contact was Informative and the consultant was very kind and understanding
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