Partsonclick Reviews 48

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

First experience ordering was amazing. Second experience trying to find usual simple service parts like oil, oil filter, air filter, and so on wasn’t easy. Got a reply stating they don’t stock those!!... See more

Company replied

Rated 5 out of 5 stars

I had a tight deadline and Parts on Click managed to find all my parts within 1 hour and arranged same day express delivery before 2pm. I am so happy with this service and will continue to use them... See more

Rated 5 out of 5 stars

After a logistical issue with the courier company caused a delayed delivery Partsonclic really pulled out all the stops to get my order to me. Plus they refunded me the full purchase price! And they... See more

Rated 5 out of 5 stars

Everything. From inquiring to receiving the parts. Mr. Muhammed Favas was very patient in replying and answering all my questions. I ordered Honda CR-V 2011 power mirrors and the price was slightly lo... See more

Company replied

Company details

  1. Auto Parts Store

Written by the company

**Introducing PartsonClick.com: Your Ultimate UAE Auto Spare Parts Destination** Welcome to PartsonClick.com, your unrivaled online haven for all your automotive needs in the UAE. We're not just another auto spare parts webstore – we're your ultimate one-stop solution, a haven of convenience, and a platform where automotive dreams come to life. Imagine a world where you can effortlessly find the perfect spare parts for any make or model of car, all within a few clicks. At PartsonClick.com, this vision becomes your reality. Whether you're a passionate car enthusiast, a DIY aficionado, or simply a car owner seeking reliable and top-quality parts, we've got you covered. What sets us apart? It's our unwavering commitment to delivering an unparalleled level of convenience and expertise. Here's how we redefine your auto spare parts shopping experience: **Vast Selection:** Our extensive range of parts caters to a diverse array of car makes and models. From classic beauties to the latest powerhouses, we offer an extensive catalog that's designed to fulfill your every automotive desire. **Expert Guidance:** Ever had a pressing question about a specific part? Wondered which spare part would perfectly fit your vehicle? Look no further – our team of automotive experts is here to provide you with instant solutions. With PartsonClick.com, you can ask your queries and receive expert advice in real-time, ensuring that you're making the best decisions for your car. **Seamless Navigation:** Our user-friendly interface makes navigation a breeze. You'll effortlessly find what you're looking for, whether it's an engine component, brake system, or intricate accessory. **Instant Solutions:** Say goodbye to uncertainty. With our immediate query resolution feature, you can get accurate answers promptly. We understand that time is of the essence, and that's why we prioritize delivering swift responses to your questions. **Quality Assurance:** We know that your car deserves nothing but the best. That's why we source our spare parts from trusted manufacturers, ensuring that you receive products of uncompromising quality and reliability. **Tailored Experience:** We understand that every car and car owner is unique. That's why we're dedicated to providing a personalized experience, helping you find precisely what you need. PartsonClick.com isn't just a webstore; it's your partner in preserving and enhancing your automotive journey. Whether you're embarking on a restoration project, fine-tuning your vehicle's performance, or addressing maintenance needs, we're right by your side. Embrace the future of auto spare parts shopping – visit PartsonClick.com today and discover the difference that convenience, expertise, and quality can make in transforming your car into a masterpiece on wheels. Your automotive aspirations are just a click away!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor customer service

Purchased an A/C Compressor online from Parts on upon arrival Mechanic indicated it was the wrong one sent straight back with Australia Post has been at Milperra LPO since 10 November 2025 they won't answer mobile, landline,or 2 different emails very poor customer service to say the least

10 November 2025
Unprompted review
Partsonclick logo

Reply from Partsonclick

Dear Customer,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience, and we understand how frustrating this situation must be.

However, after carefully checking our internal records, we are unable to locate any order matching the details mentioned in your review. We would also like to clarify that we are a Dubai-based seller, and we do not use Australia Post for deliveries or returns. All our shipments are handled exclusively through DHL, and we have not received any return via Australia Post.

To help us investigate this matter properly and assist you, we kindly request that you contact us directly with your order number, registered email address, or any proof of purchase. This will allow us to verify the transaction and provide the appropriate support.

We are committed to providing transparent and reliable service to our customers, and we would truly appreciate the opportunity to look into this further and resolve any genuine issue.

Kind regards,
Parts on Click Team

Rated 5 out of 5 stars

Amazing service as always

Not the first time buying parts from the and as always a great experience, friendly and knowledgeable staff that help you. Would recommend them to anyone looking for parts.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

I had a tight deadline and Parts on…

I had a tight deadline and Parts on Click managed to find all my parts within 1 hour and arranged same day express delivery before 2pm. I am so happy with this service and will continue to use them as long as they stay in this business.

Highly Recommended

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Hello

Hello
I bought a part for a 35 amg
Your colleague answered me on WhatsApp quickly and patiently and guided me to buy it and you sent it very fast
I am really thankful

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Great all-round service.

Good website.
Good communication.
Wanted to check that the part was correct before shipping (UAE to UK). Found that parts for older cars aren't on the databases but accepted that I had the right part number from the pain.rts book extract I provided and shipped promptly. Part then arrived 3 days later. Great service and will use aga

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and easy VW parts shopping

I had a great experience with PartsOnClick while looking for parts for my Volkswagen. The website was simple to use, and I quickly found what I needed. They offer a good range of original and aftermarket parts at fair prices.

The customer support stood out—they were friendly and helped me pick the right parts without any hassle. Delivery was fast, and everything arrived in perfect condition.

If you need parts for your VW, I definitely recommend checking them out.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

partsonclick

Service, delivery and ease of ordering made this one of my better purchases in UAE

8 November 2024
Unprompted review
Rated 5 out of 5 stars

“I want to express my appreciation to…

“I want to express my appreciation to PartsOnCliK for their excellent service and timely delivery. The quality of their products is great, and the customer service experience has been positive, with courteous and professional treatment. While the prices are a bit higher, they are fair compared to the market, considering the quality provided. Overall, I’m very satisfied with the service!”

7 November 2024
Unprompted review
Rated 5 out of 5 stars

German and American parts

They are the best in the local market, tgey check with you after the purchase and confirm the part against the vin number, they have all the payment options you would think about including tamara and tabby, they have several shipping options, the only thing I with they have pigger and more parts to choose from, and hope they would do.

29 October 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look