Parts Big Boss Reviews 

582
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, most reviewers were unhappy with their experience overall. Many consumers reported significant delays with their orders and did not receive the products they paid for, with numerous accounts showing payment made but no delivery, or constant status stuck at 'Processing'. A major frustration cited by people concerns the lack of communication, as many noted receiving no replies to emails or messages, and delivery updates were frequently missing. However, some customers reported receiving the exact part they requested, while others mentioned that a received item was partial or defective, such as one door visor arriving in three pieces. Conversely, a small portion of people felt that the company provided satisfactory items regarding product quality.

What people talk about most

Order

Customers consistently note negative experiences with order processing, reporting long delays and a lack of... See more

Product

People report negative experiences with product, expressing frustration over undelivered items and long... See more

Response time

Clients share frustration regarding response times, reporting delays in replies to emails, phone calls, and... See more

Payment

Customers had negative experiences with payment, expressing deep frustration over paying in advance and... See more

Website

Users describe negative interactions with website, consistently reporting that order statuses remain... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hear me out, Don't fall for this website, they might have the parts listed on their website but they source from other suppliers. the result is long waiting times. slow response from team, frustrat... See more

Company replied

Rated 1 out of 5 stars

The supplier doesn't consider it necessary to update their tracking page. It always shows "Processing". When they issue a ticket on a complaint lodged, nothing happens and the status remains at "Pro... See more

Company replied

Rated 1 out of 5 stars

I ordered a set of Door Visors for a Fiat Linea. They took forever and sent the set of 4 using India Post with minimal packing. One of the door visors came in 3 pieces. When I contacted customer servi... See more

Company replied

Rated 1 out of 5 stars

The items "Front wheel bearings for Chevrolet Spark" vide Order 100216935 Dtd. 26/07/2025 but till today the required said items have not been dispatched. During the inquiry about tracking the order,... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

India's most authentic car spare parts portal. We aim to provide wide variety of car parts at the most reasonable prices. Your one stop shop for making car maintenance, a "Hassle Free Experience"


Contact info

2.0

Poor

TrustScore 2 out of 5

582 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(582)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered wiper blades from it and made…

I ordered wiper blades from it and made full payment.no one responding to mail ,no one picking up phone calls.i don't know whether they are active or closed their bussiness.will they delivered my product or my money just gone...this is not the way to do business.customers are always in dilemma...

4 June 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14355850462712

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

Don't ever buy from these Delhi auto…

Don't ever buy from these Delhi auto thugs again. I ordered a WIPER ARM KIT for my Innova, but I haven't received a response, tracking ID, or message.

25 May 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14344951712756

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

im order with product no dispatch.no…

im order with product no dispatch.no response.more ticket compliants our team.worst customer satisfied.must return my refund cash

19 May 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the unpleasant experience you has faced with us.

Kindly reach out to us with your issue over whatsapp/call at 8800881335 or write to us at support@partsbigboss.in

Rated 1 out of 5 stars

Dont buy its fraud conpany its been a…

Dont buy its fraud conpany its been a month didnt got my oder. There is no way to contact them

6 May 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with speedpost courier with below tracking reference:
CU602258522IN

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

I gonna file a complaint of fraud

I ordered a part worth 210 rs, with delivery 303 rs on 13/04/25 today is 16/05/25.
I didn't receive the product or the money back, I requested cancellation of order there is no response, problem is not about the money it's about the principal of doing business, i gonna file a complaint of fraud when i am free.

14 April 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14344951938833

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

Don't believe this

Don't believe this, they are scammers I lost my money

12 May 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The part was running on backorder from the suppliers end considering which we processed the refund of ₹ 275.00 to your source account with reference number 512712578700.

We would try our best to serve you better in future.

Rated 1 out of 5 stars

Scammers Don’t place a order

Scammers Don’t place a order
I am watching for my order for 17 days Still not received my order.

10 May 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14355950028067

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

Very worst service them,after receiving…

Very worst service them,after receiving the money there is no response from them. Have to complaint for their cheating..

9 May 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The part was running on backorder from the suppliers end considering which we processed the refund of ₹ 681.00 to your source account with reference number 104197245240.

We would try our best to serve you better in future.

Rated 1 out of 5 stars

DO NOT BUY..

DO NOT BUY... I ordered for headlights for Hyundai Accent car. The BIG MISTAKE paying upfront.
They didn't care to respond on the order status for a month and half, I made 29 calls, raised 7 tickets to their customer service and 1 email (to the Asija family), highlighting my plight. No response. Zero.

Luckily, I happened to get through to their support team, they said parts are not available.
When I asked them to cancel, they hung up on me. It took me another 15days to get them cancel and refund my money.

If you wanna place order, try cash on delivery. Else, DO NOT order.

1 May 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The part was running on backorder from the suppliers end considering which we processed the refund of to your source account.

We would try our best to serve you better in future.

Rated 1 out of 5 stars

Never order from partsbigboss

Never order from partsbigboss. If you need any product buy from Amazon. They are selling there. I ordered redigo spoiler feb 28. Till April 18 not shipped. In amazon its showing 2 in stock. Not responding or picking calls. Not also refunding the money. Beware of this cheaters.

28 February 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with DTDC courier.

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

Froud Company I order the material…

Froud Company I order the material 26th march and till date not received material nor the refund and the mobile is not picked up by seller

5 April 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14355950002989

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

Fruad Fraud Fraud !!!!!

Fruad Fraud Fraud !!!!!! Don’t Order From This Website I order alto lock buy not receive still calling number switchoff sham on you scam website

9 April 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14344951068007

We would try our best to serve you better in future.

Rated 1 out of 5 stars

Very fraud company I placed my order…

Very fraud company I placed my order and paid the amount they did not shipped my order

20 March 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the unpleasant experience you has faced with us.

Kindly reach out to us with your issue over whatsapp/call at 8800881335 or write to us at support@partsbigboss.in

Rated 1 out of 5 stars

Very bad services

Very bad services, very bad responses, we got a wrong misplaced product, and return policy is also not available, they will say to post the product to given address and refund is not gaurenteed, they always send misplaced product to the customer.

17 March 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

The part sent to you is as per your order and is in intact state, for which we accepted your return and offered the refund/replacement option.
Alongside, we do have 30 days return policy and easy refund option for the returned part.

Regards.

Rated 1 out of 5 stars

Worst experience

Worst experience, never trusted app not even people are working at Part bigboss

1 March 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was shipped to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14355850206205

Since you refused the delivery, the refund of the paid amount of ₹ 1,059.09 was refunded to your source account with reference number 506311054094.

We request you to update the review.

Rated 5 out of 5 stars

I had ordered an exhaust pipe for my…

I had ordered an exhaust pipe for my 1999 model honda city, which they were able to arrange and supply at reasonable time and at a great price too. The packaging was perfect for the transit and it reached me in perfect condition.The exhaust worked just fine after installation by the local mechanic.

20 February 2025
Unprompted review

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