Helen and Julia have both been amazing during our application to the mortgage and after. From taking time thoroughly answering every question we had, to advising what would be the best deal for our... See more
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Here at Partridge Mortgage Services we are passionate about delivering outstanding levels of service and the best advice to our customers. Now more than ever is it vital to have that dedicated Mortgage Specialist working alongside you. Our Managing Director, Steve Partridge has established an enviable reputation in the mortgage services industry over the last 22 years with long standing relationships amongst lenders.
Contact info
5 The Atrium, Phoenix Square, Wyncolls Road, CO4 9AS, Colchester, United Kingdom
- 01206 585333
- info@partms.co.uk
- partms.co.uk
Great service from everyone
As first time buyers we got signposted to Partridge Mortgage Services. Since the first initial contact with them, Chanice and the rest of the team have been great. We were put in touch with our mortgage advisor, Isabelle Kelly who has been great from the start. She made us feel welcome and she explained everything thoroughly and the processes. Julia Vernon has also been great and has kept us up to date with everything. Great team all round.
Shane & Nadine
New Build Mortgage Service
Availed Partridge Mortgage Services for a new build. They were prompt, responsive and kept the appointments all the way. Special thanks to Chanice and Danielle for helping us out.
Few areas to improve:
1) The ID checks. Partridge uses 'Credas: Verify with TNHG' for identity checks. That app is not very easy to use, particularly if you don't have British passport.
2) Life/Critical-illness cover: This is good to have and not mandatory (unlike building/content) insurance. It would be nice to mention it clearly and let people make a decision on that.
Over all 5* in my opinion.
Outstanding Support and professional services
We are beyond grateful for the incredible support and professionalism we received throughout our mortgage journey! From start to finish, Julia Vernon and Isabel Kelly were attentive, knowledgeable, and genuinely invested in helping us secure our mortgage with ease.
Their guidance made the entire process seamless, and their expertise reassured us every step of the way. Communication was prompt, clear, and always encouraging, making what could have been a stressful experience truly seamless.
Thank you, Julia and Isabel, for making our dream home a reality! We highly recommend your services to anyone looking for a reliable, friendly, and dedicated team.
Mr & Mrs Ani
We were very pleased when Scott managed…
We were very pleased when Scott managed to arrange a mortgage offer that suited our requirements.
Danielle has been very helpful looking after us and assisting us with the necessary additional paperwork.
So impressed and thankful for this company!
So impressed and thankful for the service from Partridge. After our bank of 37 years just couldn't make anything work and kept giving conflicting information, I reached out to Partridge. Jordan was so helpful and assuring, with great communication. He made sure we knew what our options were with no hype. Danielle was very good in helping us with the application process, and made our experience hassle-free and super smooth. Would highly recommend.
Thanks scott
Thanks Scott for your support during the mortgage application process. You were really helpful, knowledgeable and put me at ease.
Great Experience — Highly Recommend Scott Fisher
Scott Fisher provided exceptional service as my mortgage broker. He was proactive, transparent, and offered valuable advice along with competitive options that made the process smooth and informed. Highly recommend!
A positive experience
I would like to thank Isabelle for all her help and support in the initial stages. As a first time buyer, I couldn't have asked for a better experience to date. Isabelle has made the process so far less daunting and I am very grateful for her patience and guidance. She is very knowledgeable and has been able to answer all my questions efficiently and effectively. Isabelle has also been flexible in terms of ensuring phone calls and video calls are at times that are convenient to fit around me working full time. I would highly recommend Isabelle and everyone from Partridge Mortgages that I have spoken to so far.
Wonderful experience
Wonderful experience. Being a first time buyer and a new to UK it was difficult for me to know about the mortgage process. However, Isabelle and Julia was very helpful in explaining the same and guiding us in decision making. Keep the good work.
Great service
Scott was so helpful advising and arranging our mortgage offer for us, and we honestly don't think we could have done it without him! We can highly recommend Partridge with what can be an overwhelming process to do alone.
Superior service
I am very grateful to the amazing support Isabelle and Julia provided for me as a first-time buyer. The team was very caring and were always very responsive to any questions that I had. They are very knowledgeable and therefore have credibility to be reassuring. They ensured what's best for me and that everything progressed smoothly. I would highly recommend them!
Exceptional.
The team at Partridge Mortgage Services are the embodiment of first-class customer service.
Their knowledgable of the market is extensive, and the rates they're able to offer are highly competitive, but what stands out for me is how they're able to present what can be complex and confusing information in a way that is totally 'gettable'. This is their strong suit.
We felt supported by, and partnered with, every step of the way and even those stressful moments were made less so, by the team's calm and measured approach to the process.
I've bought and sold many houses over the years, and can truly say that this is the most seamless the experience has ever been.
Brilliant service
Isabelle has been professional, knowledgeable and easy to contact. She made the whole process so clear and easy. Highly recommended!
Outstanding team at Partridge
Outstanding team at Partridge, extremely knowledgeable, responsive, friendly 5 star service, highly recommended. Thank you Danielle
Straight forward and easy process
The resourceful support we got from Danielle and her team members was so amazing. They made the whole process so straightforward and stress less. A big shout out to Julian as well you guys are fantastic.
David was very helpful in leading us…
David was very helpful in leading us through the process of applying for a mortgage.
His knowledge allowed him to explain complex matters with simplicity for the understanding of his clients and inform decision making.
Scott has done everything and more for…
Scott has done everything and more for us to be able to get our dream home. Can’t thank him enough
Thank you for your support
As first-time buyers, we’re so grateful to Julia and Danielle for their amazing support throughout our mortgage process. They kept us updated every step of the way and made everything feel smooth and stress-free. Thank you both!
Wonderful experience!
As a first time buyer, I got loads of questions for Scott and Julia throughout the mortgage application, and they are very helpful and responded every questions timely. They are very knowledgeable, and I am glad to have them helping me on the mortgage bit. A big thank you to them both!
Excellent service
Very fast, efficient and friendly service from Danielle. Was very helpful to a first time buyer and left us feeling very confident about the service provided!
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