Part Discounter Reviews 2,798

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Small issue with a damaged part that was caused by shipping was quickly corrected by parts discounter who shipped a new part without issue. Easy to contact and quick response to questions

Rated 5 out of 5 stars

Dealt with knowledgeable friendly individuals who were pleasant and enjoyable to speak with. Used to be a customer service rep so know a good one when I speak with one. There was a shipping issue wi... See more

Rated 4 out of 5 stars

Part Discounter had the John Deere lawn tractor part I needed, and it was easy to find on the website, unlike John Deere, where it was impossible. I am rating Part Discounter only a four because I pai... See more

Rated 5 out of 5 stars

Ordered a new clutch for my Husqvarna tractor, but upon receipt found it was incompatible. Contacted P.D. and after confirming it was the wrong one, they immediately sent me a return slip for shipping... See more

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4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 3 out of 5 stars

Wrong parts

Good evening!! When the parts arrive everything was ok except for the blades was to long and wrong shape they were suppose to be seventeen inch blades but they were eighteen inch blades had to go and purchase new blades that’s what I get for ordering stuff off line no more thanjs

15 September 2023
Rated 1 out of 5 stars

You waited for me to call you on the…

You waited for me to call you on the 7th business day to tell me that my part is on back order, and won't ship out of the factory until the 17th of October. Then you sent me email after I called you telling me about the backorder. Nice.

19 September 2023
Rated 1 out of 5 stars

I went back and forth with your…

I went back and forth with your customer service and I feel they have no idea what I am talking about , first the bolt that holds the blade to the spindle assembly was not included yet the other bolts were included, then the pulley assembly was the wring part, the pulleys that you sent have bearings in the center and the proper ones that are in your picture and description have a star shape in the center so it fits tight on the spindle, so this is not correct and the ones you sent are more expensive because of the bearings, so you are loosing money and not satisfying your customer, so much for a 100% money back guarantee. I purchased the correct pulleys from your competitor because I could tell your customer service was not going to correct this and I needed to mow my grass. You should have your engineers explain this to your sales team and customer service

19 September 2023
Rated 5 out of 5 stars

The pump was the exact same pump in…

The pump was the exact same pump in every configuration. Easy to install and pumps up to pressure in seconds. Shipping was way faster than what I thought it would be and of course the price was reasonable which steered me your site in the first place. Will be doing more business in the future.

16 September 2023
Rated 5 out of 5 stars

I didn't know exactly what I needed…

I didn't know exactly what I needed but your staff did and although it took almost a week in shipping it fit perfectly I would recommend your company to anyone needing lawnmower parts
Thank you for all the help

15 September 2023

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