The product works fine and is fairly good quality which is the only reason they get two stars. The customer service is awful. It took over a month to receive my package and any sort of tracking info,... See more
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Best sabers for the money I’ve seen. Once you pair them with the Xeno app, which is intuitive and easy to use, you have what looks like as many tweaks as a Golden Harvest board but at much less money.... See more
Company replied
Well for starters, I didn't recieve the correct item. I had ordered a xeno dual ended core, but got a single ended core. I have tried many times to reach out and see about getting a refund of the diff... See more
Great prices. Quick shipping. I think the sabers need shipping boxes though, for extra protection during transport. Just to note, I was skeptical to order from this company at first. However, I ended... See more
Company replied
Company details
Written by the company
Parsec Sabers is the online saber store owned and run by four passionate brothers. Here, we provide you with a wide variety of high-quality Xeno-Pixel and baselit Xeno-RGB sabers that are sure to ignite your passion for sci-fi and sabers. Our journey began with a love for sci-fi and a desire to own our own sabers. Like many others, we made the mistake of purchasing from the first shop we found, only to realize that we had overpaid for a generic product. It was then that we decided to take matters into our own hands and create a store that offered high-quality metal hilts and electronics at a fair price. At Parsec Sabers, we are dedicated to providing our customers with the best online shopping experience possible. We offer a wide range of sabers, from replicas to original designs, all with the same high quality and affordable price point. We believe that every fan should have access to a high-quality saber without breaking the bank, and we strive to make this possible for fans worldwide. Our commitment to quality and affordability is reflected in everything we do. From our website design to our customer service, we work hard to ensure that every aspect of your shopping experience is enjoyable and stress-free. We are always available to answer any questions you may have and are dedicated to providing the best possible customer service. We are excited to share our passion for sci-fi and sabers with you and hope that you will enjoy our products as much as we enjoy offering them to you. Thank you for visiting our site, and we look forward to serving you in the future. If you have any questions or comments, please feel free to contact us via our contact page or email us at ParsecSabers+Support@gmail.com
Contact info
United Kingdom
- support@parsecsabers.com
- parsecsabers.com
Hasn’t replied to negative reviews
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Took over a month to process and ship my order.
The product works fine and is fairly good quality which is the only reason they get two stars. The customer service is awful. It took over a month to receive my package and any sort of tracking info, and the only reason it got done is get because I said if I didn’t get any updates within two days I would be filing a charge back.
My item came broken and doesn't work…
My item came broken and doesn't work properly anymore.
Fantastic service!
Great quality items
The saber is just an all over great…
The saber is just an all over great product at a great price
The product arrived exactly as advertised.
The product arrived exactly as advertised and within the time stated. Currently looking at how to build my own lightsaber using acrylic with their products.
Absolutely fantastic however
Absolutely fantastic however, the flash on clash is weird whenever I hit it lightly it flashes but anything hard or not at least under halfway of the blade barely ever registers
Would not recommend.
Well for starters, I didn't recieve the correct item. I had ordered a xeno dual ended core, but got a single ended core. I have tried many times to reach out and see about getting a refund of the difference between the two items, or even sending the one I got back in order to get the correct one. But the communication from parsec sabers has been almost non existent.
Great quality
Overall a Great Product!
Product came well packaged, with everything it said would be included. Overall a great product, with more customization on the app than I know what to do with. Additionally, this lightsaber had the best price among the many stores I looked through. Shipping did take a while but it was worth the wait.
Amazing
Amazing ! I offered a saber to my partner and it has an incredible quality and he was so happy. Thank you so much! I recommend you this site for your saber.
You get what you paid for
The product was to the letter. Good stuff. The customer service was a bit slow but they still responded after awhile. They provided me with the wrong tracking number so I couldn't track my items but they did arrive on time.
Still waiting on Parsec Sabers customer service for an answer
After my initial order from Parsec Sabers, I received a confirmation but did not hear anything about fulfillment of the order until 3 weeks later (after I emailed customer service). I also had an issue with the screws falling out of the hilt of the Saber Smith lightsaber. When I asked what type of screws they are, customer service said they didn't know but would reach out to the supplier. After a month, I still haven't heard back and am currently trying out different Torx screws in the hopes of locating the right one.
Good weight for holding it as well as very nice LEDS in saber
Shipping was fast and it was very easy to actually assemble. The only thing is when it’s on there is a line at the top of the saber from where the reflector is on the inside. Would be great if there was a way to redesign so it wasn’t showing but that’s just me being OCD. Otherwise very great product and worth the money!
Very movie accurate
My boys love it, they say it's very realistic and very movie accurate, they are professionals when it comes to star wars, easy to use and very good quality, highly recommend
Just the communication is above the…
Just the communication is above the rest and truly amazing.
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