Parrox Reviews 

They sent me products I hadn’t requested and charged my credit card, which was saved in their system. Afterward, they asked me to return the items. I had to purchase the return label myself and sent the products back; I have proof of delivery. They have both taken back the items and failed to issue a refund for two and a half months. They are abusing the trust placed in them. There is only one course of action left: fortunately, I have kept all the records, and I intend to file a criminal complaint for fraud.

They advertise Bacteriostatic Water, but they ship Deionized Water… that is NOT safe for reconstitution and can harbor bacteria. Just search for the difference. If that is not bad enough that everything you get is worthless, wait until the next shipment comes since it is a subscription. I know, you think you’re smart enough to cancel before, good luck. They play word games back and forth until it is too late. Just cancel your card. If you still want to buy then good luck.

I received my first order, actually did not realize the water was useless for months. Second subscription order came after 4-5 emails to cancel that take about 2 days each. All my fault but now have 16 vials to toss, subscription payment is in dispute and I doubt they will win that back. I played word games with them and said if I did not have a prepaid return label in a month, then I would consider them a gift. All before I found out they were crap.

As with most other reviews, product and charges kept coming to me after cancelling over and over. BUT the most important issue with this product is the fact that nowhere on the product itself, or on the packaging, does it state it is Bacteriostic water- rather 'deionized' water, which is used for industrial cleaning, fish tanks, etc. Bacteriostatic water is a completely different product. The only place you will find the term 'bacteriostic water' is in the advertisements. Also, Nowhere does the term 'sterile water' appear, in ads or on product label or package. Benzyl alcohol only prevents bacterial growth if added to sterile water to begin with, it does not kill pre-existing pathogens in unsterilized water- do the research. Additionally, peptides constituted with 'deionized' water are only viable for 48 hours- look it up. Dangerous product sold by unscrupulous, unethical people.

They don't disclose that they automatically sign you up for a monthly subscription with no easy way to cancel. I purchased a year supply of Bac Water and they sent me the same order a month later without warning. Very shady and deceptive in my opinion.

Shady and deceptive business practices. Place one order; well you just signed up for a subscription service that was never clearly disclosed to you. Absolutely horrible.

Just like everyone else I’m having a subscription issue for the second month in a row. They refunded me in September and said they were cancelling my subscription so I was very surprised to see another charge in October. I emailed again Bonnie told me my subscription wasn’t cancelled cuz I didn’t let them know why I don’t need a subscription. Do not buy from them.

I would rather throw my money in the front yard than do ANY business with these people. Very dishonest!

The product is fine, BUT they are very aggressive at pushing out product. I've canceled my account TWICE with prejudice, and they keep sending me product and billing my credit card. There is no phone number available for customer service.
Horrible business practices.
They operate like scammers in that they will not cancel your account and keep sending you unsolicited products.
Don't get involved with them. I'm sorry I did.

BEWARE. Total garbage company. They default to a subscription. Who uses 8 30 units of BAC water a month?

Do not do business with this company they are a scam. They don't show that you're signing up for a subscription but they continually Bill your credit card. And then there's no place on their website or anywhere to cancel the subscription what a bunch of scammers

The product is a great deal for the price, just don’t expect to be able to cancel the subscription anytime before the next shipment. Email customer service to cancel, replace to keep you with discount and a reason why. You reply to cancel, they reply to give you better discount. You reply to cancel… over and over. Shipment comes. Then dispute the charge and start the fight. They won’t oay return shipping, so I forwarded my emails to cancel and said if you want your product back unopened, send a prepaid shipping label within a week or I will consider this a gift.

I am in the process of searching for my order. I ordered 2 30ml vials of bacteriostatic water. Tracking number shows the order had been sitting in what is usually the last stop before my home delivery for 2 weeks. I have tried emailing with the contact given on website to no avail. I only get a message saying my email was undelivered. So frustrating. There is no number to call to speak to anyone. Beginning to think this is a sham website.

Tricked into a recurring subscription with no way to cancel. They refuse to answer emails

This company shipped to wrong address and would not correct.

Their payment processing platform changed shipping address.

They said that since it was delivered to an address they would not refund or replace.

⭐ 1/5 — I WOULD NOT RECOMMEND

I had a very concerning experience ordering from PARROX. I specifically ordered bacteriostatic water for injection, but what I received was labeled DI (deionized) water.

I contacted PARROX because I was concerned that what I received was not what I had ordered or expected. During my communication with them, they acknowledged that the DI water I received should NOT be injected.

That is extremely troubling considering I specifically purchased a product advertised to me as bacteriostatic water for injection. When products are being sold for purposes involving injections, customers need to be able to trust that the labeling, description, and product they receive are accurate.

In my experience, the product I received did not match what I believed I was purchasing, and PARROX confirmed that the water I received should not be injected. I consider the advertising misleading based on my experience.

Thankfully, I questioned it before using it. I strongly encourage anyone purchasing products like this to carefully inspect exactly what they receive before using anything.

Based on this experience, I would never order from PARROX again and cannot recommend them.

After I ordered, I realized I had I got the subscription. 8 bottles of 30 ml will last me a few months so a monthly subscription definitely was not my intention. I then went back to unsubscribe and could not find the option to unsubscribe anywhere!. I then emailed their customer service to cancel my order subscription being it had not been sent out. Also this is NOT an injectable solution. I have not received a response. Now I have to go through the process of canceling my card

I have ordered twice now. The website said they were experiencing a high volume of orders, so it did take several weeks to get my first order. The second order came a lot faster. It was packaged very nice and I haven’t had any issues so far with the product.

By far and away one of the most scandalous companies on the internet, much like the gentleman who had issues with the subscription portion of his order. My story is virtually identical to the review before me. 3 days prior to them shipping my order I emailed them letting them know I never initiated any type of subscription service.and for them to not send that order to me as I never signed up for a subscription nor did I ever want a subscription... Well, that fell on deaf ears... They went and shipped the order against my desires, and never responded to one of my emails, to this very day that haven't responded...
So, potential buyers DO NOT CONSIDER BUYING ANYTHING FROM THIS COMPANY CAUSE THEY WILL IMPROPERLY USE YOUR CREDIT CARD TO THEIR DISCRETION. IT'S A SHAME BUSINESSES ARE SO TRIVIAL AND PETTY THAT THEY HAVE TO RIP OFF THE CLIENTS THAT FEED THEM.....
SO, MY NEXT STEP IS TO FILE A COMPLAINT WITH THE ATTY GENERAL OF MY STATE AND I WILL FILE A FORMAL COMPLAINT WITH THE FTC AND SHOW THEM ALL MY EMAILS WITH PARROX

Horrible! At no point did I set up a recurring order, but I’m getting charged for it!!!! I can’t even figure out how to turn it off so I had to get a new credit card card. What a pain in the ass.
I hate them!!!!

I ordered 8 vials that was supposed to be delivered on July 1st. I contacted them on June 30th to see where my product was at and it hadn't even shipped yet. In fact a label was created after I contacted them. It's like they completely forgot about my order.