My negative experience is not related to the parking service. Unfortunately, it concerns their car rental company, Ciao Rent Car running from inside their premises. In my opinion, this company oper... See more
Company replied
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I purchased a ticked for a covered parking and I found out the car was parked outside for 1 week. This is verified cross checking with the car GPS system. At my complaint the sent me just a sms, no re... See more
Company replied
I use ParkinGo because they are reliable - and when you travel, that is the most important thing.
Company replied
Gentle personal,fast and super organised
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Company details
About ParkinGO - Bergamo
Written by the company
ParkinGO è il primo network di parcheggi in Europa, fondato e gestito interamente in Italia.
Oggi fanno parte di ParkinGO Group diversi brand tra cui Fast Parking, ParkToAir e RentSmart24 l'autonoleggio di ParkinGO.
ParkinGO Group è una società di servizi dedicati alla mobilità con 80 location attive in Italia ed in Spagna, Francia, Germania, Svizzera, Austria, Belgio e Portogallo. Oggi è leader nel mercato dei parcheggi aeroportuali off-airport a lunga sosta.
Si sa, chi viaggia vuole sempre stare tranquillo ed evitare inconvenienti. Per questo motivo ParkinGO offre un’ampia scelta di parcheggi, coperti e scoperti, e servizi extra con i quali arricchire la propria sosta (lavaggio auto, car valet, ricarica elettrica e tanti altri).
Scegliere il Gruppo ParkinGO vuol dire scegliere la sicurezza di affidare la propria auto a personale specializzato con esperienza pluriennale nel mondo dell’automotive. Infatti, circa 3 milioni di clienti ogni anno scelgono ParkinGO per iniziare al meglio il proprio viaggio.
Scegliere il Gruppo ParkinGO vuol dire scegliere la sicurezza di affidare la propria auto a personale specializzato con esperienza pluriennale nel mondo dell’automotive. Infatti, circa 3 milioni di clienti ogni anno scelgono ParkinGO per iniziare al meglio il proprio viaggio.
Negli anni la realtà aziendale di ParkinGO è cresciuta ininterrottamente fino a raggiungere un importante posizionamento di mercato che difficilmente ha eguali.Oggi fanno parte di ParkinGO Group diversi brand tra cui Fast Parking, ParkToAir e RentSmart24 l'autonoleggio di ParkinGO.
Vuoi saperne di più sul mondo ParkinGO? 🚗
Perché ParkinGO:
- Convenienza: ParkinGO ti propone solo le migliori offerte di parcheggio per rapporto qualità/prezzo;
- Facilità: prenota il tuo parcheggio in modo smart in pochi semplici click dal PC o da smartphone;
- Sempre aperti: 24 ore su 24, 365 giorni l'anno a tua disposizione per garantirti la migliore esperienza di viaggio.
Parcheggia i tuoi veicoli
AUTO
MOTO
FURGONI
CAMPER
Nei migliori parcheggi per aeroporti, porti e stazioni, alle migliori condizioni e con i comfort che cerchi.
SERVIZIO NAVETTA INCLUSO
ASSICURAZIONE FURTO INCENDIO
VIDEOSORVEGLIANZA ATTIVA H24
ASSISTENZA CLIENTI DEDICATA DALL’ITALIA
In ParkinGO abbiamo come obiettivo quello di rendere la mobilità, ed in particolare il parcheggio, sempre più facile e smart. Grazie alla creazione di una rete di parcheggi chi viaggia ha l’opportunità di spostarsi in maniera meno stressante, più economica e sostenibile.
Seguici su:
Contact info
Via Aldo Moro, 13/15, 24050, Orio al Serio, BG, Italy
- +39027979
ParkinGO | parcheggia in aeroporto
4.6
Excellent
556 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My negative experience with
My negative experience is not related to the parking service. Unfortunately, it concerns their car rental company, Ciao Rent Car running from inside their premises.
In my opinion, this company operates in a dishonest manner by attempting to charge customers for extremely minor, almost invisible damages that would be impossible to detect during vehicle collection. There is a reason why industry standards and regulations refer to damage being assessed based on a minimum size, such as a coin-sized mark, rather than microscopic imperfections.
Despite this, Ciao Rent Car appears to disregard these principles and attempts to hold customers responsible for millimetric marks that could easily be normal wear and tear. As a result of my experience, I have decided to pursue legal action and submit formal claims against the company.
I would strongly advise future customers to thoroughly inspect the vehicle, or better even avoid ParkingGo and Ciao Rent Car.
1 May 2026
Unprompted review
Reply from ParkinGO - Bergamo
Dear Maurizio,
we are sorry for your experience. However, we would like to clarify that your complaint concerns Ciao Rent Car, a car rental company, and not the ParkinGO parking service.
We therefore invite you to post your review directly on the relevant Ciao Rent Car channels, as ParkinGO is not responsible for the management of car rental activities.
The ParkinGO Team
I purchased a ticked for a covered…
I purchased a ticked for a covered parking and I found out the car was parked outside for 1 week. This is verified cross checking with the car GPS system. At my complaint the sent me just a sms, no refund, no voucher…nothing.. will never book it gain
2 May 2026
Unprompted review
Reply from ParkinGO - Bergamo
Dear Francesca,
we are sorry for what you reported.
Please contact our customer care at customer.care@parkingo.com with all your booking details, so we can verify the situation with the parking facility involved.
The ParkinGO Team
Reply from ParkinGO - Bergamo
Gentile Georgi,
grazie per il suo feedback,
la aspettiamo alla prossima sosta.
Il team ParkinGO
Affidabilità
I use ParkinGo because they are reliable - and when you travel, that is the most important thing.
11 November 2025
Reply from ParkinGO - Bergamo
Dear Jonathan,
thank you for your feedback.
We look forward to welcoming you again on your next stop.
The ParkinGO Team
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