Parking Buddy Reviews 

Created with AI, based on recent reviews

Evaluating 56 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the booking process simple and the service reliable, with efficient and friendly staff. People appreciated the prompt shuttle services and timely car returns, often noting good communication throughout the process. Some users highlighted the professionalism of the staff and the convenience of the drop-off and pick-up procedures. However, some people were dissatisfied with the contact process, frequently encountering incorrect phone numbers or difficulty reaching the company. There were also reports of significant delays in car collection and return, with some customers waiting for extended periods. A few other people also felt that the service was unprofessional, citing issues like cars being returned dirty or with additional mileage. Additionally, some customers experienced confusion regarding booking confirmations and airport operating licenses.See more

Reviews shaping this summary

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Good experience! there was a delay in the Heathrow tunnel so they give precise instructions on how to handle such situation! Good communications over the phone! Just be patient as sometimes the delays... See more

Found very competitively priced meet and greet parking via Parking Buddy and the parking service provider was not disappointing! The only downside was not being able to get through to Parking Buddy... See more

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The contact number and the postcode on the email confirmation needs updating. Except this, brilliant service

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Incorrect contact phone number on booking confirmation given for arrival at Birmingham M &G, after 20 calls we were lucky that someone picked up the call from Heathrow who helped give us the correct... See more