Convenient location and parking situation. Reservation system worked as described. Might want to note this parking garage has a low ceiling at times and might not be conducive for all vehicles. It was... See more
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I prepaid for parking. The receipt states to show your reservation to an attendant to be released from the garage. There was no attendant at the location and I had to pay twice just to leave the gar... See more
Company replied
Difficult to find parking. Most spots seemed to state reserved. The coupon from the hotel was NOT accepted at time of vehicle pickup. There was no attendance available to assist and it just kept sayin... See more
Company replied
Huge savings at the Yotel hotel in DC parking garage (415 New Jersey Avenue, quick walk to CAPITOL). I paid $15 pre-booked vs hotel charge for $50 overnight for their guests. The only issue is that th... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
415 New Jersey Ave, NW, 20001, Washington, DC, United States
- (202)276-8814
Hasn’t replied to negative reviews
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Good location
I am not sure about the other parking spot. but at this location it was easy to get in and out and OPEN 24HR. You just have to go through Hotel.
Right across from the Hyatt and super…
Right across from the Hyatt and super close to the Capital Building. Very pleased.
Yotel
Convenient location and parking situation. Reservation system worked as described. Might want to note this parking garage has a low ceiling at times and might not be conducive for all vehicles. It was fine for my small SUV.
i prepaid for parking that i won't use until april but they wanted me to rate now so...
..........
Convenient location and automation made…
Convenient location and automation made it easy to park and pay.
The parking spaces were tiny
The parking spaces were tiny and difficult to get into. Other than that it was ok. Kinda expensive
The attendance was very help
I got double charged
I got double charged. I paid for a day rate to come in and out as often as I want but it didn't work and I got charged each time. I went to the front desk for help and they wouldn't do anything because I had already paid to leave the garage. I ended up having to buy the hours I used plus the day rate instead of only the day rate
literally a pain in my ass the entire…
literally a pain in my ass the entire time. Overly expensive, and just give me a damn ticket next time.
Good parking garage
I liked that everything was processed via text and the website instead of holding onto a parking pass.
good technology

Reply from Parking.com - YOTEL CAP HILL
Hard to negotiate the entry process…
Hard to negotiate the entry process with the QR code. Had to go find an attendant.

Reply from Parking.com - YOTEL CAP HILL
Kept me calm
The attendant was patient and kind while helping me with restaurant validation via smart phone app.

Reply from Parking.com - YOTEL CAP HILL
$50 a day for the car to sit there
$50 a day for the car to sit there. That is kind of steep since I was a guest of the hotel already.. I would understand if I was coming in and out all the time. It was convenient & seemed pretty secure, since it was right at the Hotel.

Reply from Parking.com - YOTEL CAP HILL
I want get a ticket not like to use my…
I want get a ticket not like to use my cell phone. Very bad experience. Waist time to scanning and put credit card info. Very bad.

Reply from Parking.com - YOTEL CAP HILL
My credit card was unable to be…
My credit card was unable to be processed. It was not compromised.

Reply from Parking.com - YOTEL CAP HILL

Reply from Parking.com - YOTEL CAP HILL
Easy to park
Easy to park, pricing, parking lot attendants were helpful with checking out.

Reply from Parking.com - YOTEL CAP HILL
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