Parking.com - WILSON LOT Reviews 41

TrustScore 3.5 out of 5

3.5

4600 N Lake Shore Dr, 60640 Chicago, IL, US


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Rated 1 out of 5 stars

The website is error-prone. You use the camera to scan the QR code, it takes you to the website, you try to set a parking duration, it has you sign in, then it starts all over again and makes you fin... See more

Rated 3 out of 5 stars

I feel there should have been more signage about QR code. Why wasn’t there one at the pay station it was like randomly in middle of lot. Not helpful. Everyone waiting in line cause no one saw the o... See more

Rated 4 out of 5 stars

It would be helpful to prominently display hours of operation. On the day that I used the lot, I arrived at about 5:30am. Myself and many other people were confused when the pay stations and the ap... See more

Rated 5 out of 5 stars

I am not familiar using parking apps or location. This does help a lot and send notifications when needed come to parking ending and essy option add more minitues.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 4600 N Lake Shore Dr, 60640, Chicago, IL, United States

  • (312)742-7667

3.5

Average

TrustScore 3.5 out of 5

41 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The website is error-prone

The website is error-prone. You use the camera to scan the QR code, it takes you to the website, you try to set a parking duration, it has you sign in, then it starts all over again and makes you find your parking lot. Multiples times I've used the app, and it took over 5 minutes each time just to get it to work.

6 May 2025
Rated 3 out of 5 stars

I feel there should have been more…

I feel there should have been more signage about QR code. Why wasn’t there one at the pay station it was like randomly in middle of lot. Not helpful. Everyone waiting in line cause no one saw the one sign

3 May 2025
Rated 4 out of 5 stars

Should display hours of operation

It would be helpful to prominently display hours of operation. On the day that I used the lot, I arrived at about 5:30am. Myself and many other people were confused when the pay stations and the app would not accept parking.

24 August 2024
Rated 1 out of 5 stars

No comparison to ParkChicago where it…

No comparison to ParkChicago where it is very simple! I tried using this App in a public street, other than the Lot where I had no choice but to use it. It simply didn’t work, I was not able to make heads and tails where I was to park!

4 July 2024
Rated 5 out of 5 stars

It was easy and convenient

It was easy and convenient

9 June 2024
Parking.com - WILSON LOT logo

Reply from Parking.com - WILSON LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - WILSON LOT logo

Reply from Parking.com - WILSON LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Received a ticket and it wasn’t because…

Received a ticket and it wasn’t because I didn’t pay for the hours and when I went to the Chicago website there was another ticket , which it was because supposedly the time expired when I got to my car 15 minutes before . Two tickets in a day and in a private parking, not worth going to the city or using this parking lot

4 May 2024
Parking.com - WILSON LOT logo

Reply from Parking.com - WILSON LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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