Parking.com - Western Lot Reviews 211

TrustScore 3 out of 5

3.2

326 Main Plaza, 78205 San Antonio, TX, US


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Rated 3 out of 5 stars

It was the first time going downtown with the new Parking process. There should be an attendant available to assist, especially first timers. Also, conducted business for .30 minutes and paid almos... See more

Company replied

Rated 3 out of 5 stars

Everything was going fine till the last 2 days we used the lot. Got a parking ticket both days when I paid for the whole week when I first parked there. My brother ended up with 3 tickets. They were a... See more

Rated 4 out of 5 stars

The staff and security were great. It was just the parking lot having a lot of homeless sleeping right beside the parking steps of the lane. Ik they don't have a place to sleep and some are just gett... See more

Company replied

Rated 4 out of 5 stars

New technology is great for old folks but can be confusing. I put 3 hours, not realizing I could put 10 hours for the same prize of $15. If you're a first timer for court hearings, they can run l... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 326 Main Plaza, 78205, San Antonio, TX, United States

  • (210)902-9947

3.2

Average

TrustScore 3 out of 5

211 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

the way to park without an attendant is…

the way to park without an attendant is a nightmare for older people like myself..the young can do wonders with their cell phones..we are still wondering what it is...no help for those who are elderly, those with disabilities and those with no cell phones ..its all about making money

29 July 2024
Rated 3 out of 5 stars

Everything was going fine till the last…

Everything was going fine till the last 2 days we used the lot. Got a parking ticket both days when I paid for the whole week when I first parked there. My brother ended up with 3 tickets. They were all taken care of but we shouldn’t have to deal with this on vacation. They need a better system so people don’t get tickets. It isn’t that hard of a process, well maybe for them it is.

27 July 2024
Rated 1 out of 5 stars

Takes too much time

Takes too much time. Hard to see the screen on the phone in bright sunlight. Need covered space to see. Also if raining no protection. Took 15 minutes

25 July 2024
Rated 1 out of 5 stars

Don't trust them to bill you right.

I paid $15 for parking and then I had to extend by just an hour and they charged me a whole $15 more, even though that conflicted with the posted pricing for the lot. The website didn't even really make it easier to keep track of than if there was just a machine at the lot. I will never park at that lot again. I don't need to get in touch with customer support or anything. I just would rather never do business with them again and warn others not to.

17 July 2024
Rated 5 out of 5 stars

Parking views

Well I’m not use to going and paying for parking. It was an easy system and right across the street from where I needed to be.

12 July 2024

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