The app to pay for parking was easy to use and very convenient. The parking lot however was not very clean, garbage, feces (not sure if it was animal or human) and vomit. Regular cleaning would be n... See more
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The QR code was not hard to use, but it IS a lot of information to put in. However, when I found out that I would need MORE time, there wasn't any way to add time except to pay the same amount all ov... See more
Company replied
Great website and payment method for my needs. Only criticism is that it shouldn’t be the price I paid for 4 hours to add a half hour. I thought I’d run a little late so I wanted to add a half hour. $... See more
Company replied
My invoice to turn in for work reimbursement are sporadic. I have parked 3 times and have only received on invoice and my email is in profile.
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
1111 Walnut Street, 45202, Cincinnati, OH, United States
- (513)345-4450
Hasn’t replied to negative reviews
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Would not park here again
We paid $12 to park for 3 hours and needed to extend it for 1additional hour. It charged us $12 for the additional hour. What a rip off.

Reply from Parking.com - WALNUT
Stop harassing me with emails telling…
Stop harassing me with emails telling to give you a review

Reply from Parking.com - WALNUT

Reply from Parking.com - WALNUT
We legitimately got robbed
We legitimately got robbed. Came back after 2 days to our car that we locked and one of the doors was ajar and several electronics and a carjack were missing

Reply from Parking.com - WALNUT
Use of the web site was very easy for a…
Use of the web site was very easy for a first-time user.

Reply from Parking.com - WALNUT
I paid for 3 hours ($12.35)
I paid for 3 hours ($12.35), started an account. I got an alert that my 3 hours was coming up, so I added another hour. I was charged the full amount again, $12.35. So an extra hour costs the same amount as the previous 3. Four hours is $24.70??? Please tell me this was a mistake and you’re refunding the $12.35 minus 1 hour extension.

Reply from Parking.com - WALNUT
Very convenient but kiosk a little…
Very convenient but kiosk a little confusing. App is great and easier.

Reply from Parking.com - WALNUT
I was charged by mistake and tried to…
I was charged by mistake and tried to file a complaint and your website was “down” so it wouldn’t let me. What a scam

Reply from Parking.com - WALNUT
Very easy to use walked away and was…
Very easy to use walked away and was able to
Do everything from
Phone

Reply from Parking.com - WALNUT

Reply from Parking.com - WALNUT
It’s a parking lot…
The spots were on the smaller side and the lot had a lot of trash in it. Otherwise, it was fine and easy to get in/out of and pay

Reply from Parking.com - WALNUT
Convenient and well lit!
Multiple options to pay.
I used the texting option to pay and was pleased by how easy it was.
Kiosk at location did not work…
Kiosk at location did not work properly. Waited for 15 minutes to make sure Kiosk applied payment and never did. Was able to use website. Should have been signs posted Kiosk was not working, or have a number to call for assistance.
Why is the longest you can extend for…
Why is the longest you can extend for until 4am? Just stupid.

Reply from Parking.com - WALNUT
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