Parking.com - WALDRON DECK Reviews 177

TrustScore 4 out of 5

4.2

458 EAST 18TH DRIVE, 60605 Chicago, IL, US


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Rated 5 out of 5 stars

Easy entry well secured clean very helpful attendants easy exit !!! Only parking lott I use for bear games and concerts!!!!😊

Rated 1 out of 5 stars

Parking spot was easy to purchase and easy to find, but with Chicago traffic it was impossible to actually get into. Roads were blocked, cones were up, people were directing traffic away from the par... See more

Company replied

Rated 1 out of 5 stars

Worst experience ever trying to get to a concert. They sold out of parking spots so they were literally parking people anywhere. It was the Ed Sheeran concert. He broke the Soldier Field record with 7... See more

Company replied

Rated 5 out of 5 stars

Extremely close parking for the sold out Inter-Miami game at Soldier Field. There was someone at the driveway to make sure we had the right pass, then someone at the gate to make sure the scanner wor... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 458 EAST 18TH DRIVE, 60605, Chicago, IL, United States

  • (312)235-7701

4.2

Great

TrustScore 4 out of 5

177 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy Use Parking Website

The website was easy to use and quite clear and concise.

8 June 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We're glad you enjoyed your stay with us!

Thank you,
SP+

Rated 1 out of 5 stars

I had purchased this parking spot for…

I had purchased this parking spot for the Color Run in Chicago June 4. When we arrived at the parking garage, the attendant there had said the lot was full and for us to drive around to the other garage. This second garage was a half mile away and had us walking all around Soldier Field to get to the event. We were very disappointed that we had paid in advance for a close parking spot but in the end were not able to utilize it. I am not sure if this mix-up was the fault of the Color Run organizers or Parking.com.

7 June 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Unhappy fan

I bought a parking spot at waldron deck and when I got there it was full, they send me to mcCormick place, way further!!! The parking there was cheaper!!! Why did you guys sell more tickets than parking spots available??
Am I getting a $10 refund???? That would be fair and nice of you!!! Very disappointed

6 June 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Parking at Solider Field for Coldplay a cluster

Parking at Solider Field for Coldplay. Pre-paid for Waldron Deck on 18th street. Exit LSD at 18th street, parking deck on the left but not allowed to turn in. Directed to continue driving, curved around and headed north on the back side of the stadium. Past the stadium, no idea where we were headed or the plan to get back south to the parking garage. Finally able to make two different u-turns and got back to the garage. About a 20min venture from the time I exited LSD. Then, at the end of the show, the entrance to North LSD, which is next to the garage, and a right turn, was blocked. Had to turn left and drive thru McCormick place down to 31st street, then turn around and head back north. So 45 minutes later, I was back where I started by solider field. Illogical traffic pattern and incredibly frustrating. Not to mention I don’t appreciate driving thru deserted McCormick place with no police presence and a high crime wave. I will not park at Solider Field again. Better to park in the loop and suffer the 30-40 minute walk.

6 June 2022
Rated 5 out of 5 stars

Awesome app and site to find parking…

Awesome app and site to find parking for any events happening downtown Chicago. As anyone knows it is terrible to find parking going to any venue in the heart of Chicago. Fair pricing compared to other parking prices I seen from other sites. I would highly recommend using this site.

5 June 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

No organization from traffic crew

No organization from traffic crew. Very rude. Yelling at people. Not explaining procedures or where to go. Awful experience. Would love a refund...

4 June 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Great location with 2 areas of improvement

Location to Soldier Field is the best! But 2 areas of improvement would make a huge improvement in customer satisfaction. 1. From the upper deck, there is only 1 sign in 1 corner indicating EXIT. it took us 5 minutes of driving in circles trying to figure out where the exit was! Extremely frustrating. 2. Direct electric cars to the charging station parking spots. Not an option when we entered garage in fact the ticket taker didn’t even know if there were electric car charging spots.

3 June 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy access and close to where I was…

Easy access and close to where I was going. Very easy exiting well orchestrated. I would definetely use them again

2 June 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

App was easy to use

App was easy to use, got parking where we wanted. Would definitely recommend this to anyone else who is looking for parking.

2 June 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

The parking experience was great…

The parking experience was great overall. We prepaid and got right in, and the staff directed us straight to our spot. They were also very friendly and helpful. My only minor concern would be it took to long to get out of the garage, but I don't feel like that was the staffs fault. It was a great night all in all

1 June 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

North bound entrance to parking at…

North bound entrance to parking at Waldron deck off of lakeshore drive closed. No good signage on alt route. Added extra 45 minutes to drive time

Was not allowed to park on deck even though I had prepaid for ticket. Had to park in garage.

30 May 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy peasy

Same price as at the gate so no up charge👍 Super easy.

30 May 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Ease of Ordering

Easy of ordering. Long lines getting into the lot. Easy out!

29 May 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Waldron garage - soldier field

Parking and getting out was easy. Adequate security to guide us both ways.

29 May 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Order didnt go thru first time and gave…

Order didnt go thru first time and gave error. Had all the credit card info. Second time around , with same info, was successful. Sometimes this leads to double charges on credit card.

28 May 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - WALDRON DECK logo

Reply from Parking.com - WALDRON DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

A bit pricey for a concert BUT great location

A bit pricey for a concert, but very close to venue. I am out of town, so I appreciate the opportunity o buy parking in advance.

22 May 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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