Parking.com - UPPER STREET LOT Reviews 40

TrustScore 3.5 out of 5

3.5

168 N Upper Street, 40507 Lexington, KY, US


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See what reviewers are saying

Rated 4 out of 5 stars

Affordable parking, the directions to actually get to the parking was not great though. Google tried to take us through entrances that didn't exist. Definitely worth it to scout out a few different sp... See more

Company replied

Rated 3 out of 5 stars

In trying to set up my account I had trouble setting up a password that the system liked. Thought it needed to be changed but could not make the change. System keeps saying it will give me a link to c... See more

Rated 1 out of 5 stars

When we scanned the QR code to pay, it took us to a malicious site that charged our card twice before we cancelled the card and ordered a new one. Additionally, it took so long to finally pay, that we... See more

Company replied

Rated 5 out of 5 stars

The parking lot worked for me when a street festival blocking the Courthouse parking facility. I was in a bind to find a close parking space to the Fayette County Circuit Court. My job depended on it.... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 168 N Upper Street, 40507, Lexington, KY, United States

  • (859)255-8808

3.5

Average

TrustScore 3.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Affordable parking

Affordable parking, the directions to actually get to the parking was not great though. Google tried to take us through entrances that didn't exist. Definitely worth it to scout out a few different spots as a spot closer to our destination was cheaper than the one we went with.

1 June 2024
Parking.com - UPPER STREET LOT logo

Reply from Parking.com - UPPER STREET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

UPPER STREET LOT

It was easy to use

12 May 2024
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Reply from Parking.com - UPPER STREET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Only because there are no zeros.

When we scanned the QR code to pay, it took us to a malicious site that charged our card twice before we cancelled the card and ordered a new one. Additionally, it took so long to finally pay, that we were late for our reservation, necessitating, a 30 minute wait for the next table. Will avoid next time, even if we have to walk from home.

27 April 2024
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Reply from Parking.com - UPPER STREET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

The convenience is worth it!

The extra convenience was worth the extra cost! Would use again!

10 April 2024
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Reply from Parking.com - UPPER STREET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Very difficult for a senior had to…

Very difficult for a senior had to find someone to help. Also parking price is high

24 March 2024
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Reply from Parking.com - UPPER STREET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Laborious and difficult sign in

Laborious and difficult sign in. Not associated with previous parking in this lot

22 February 2024
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Reply from Parking.com - UPPER STREET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

We suggest better lighting.

Parking was convenient to our destination, but in a very dark side street. The lot was not well lit, which was uncomfortable late at night.
The price was competitive. The payment app was easy to use.

4 February 2024
Parking.com - UPPER STREET LOT logo

Reply from Parking.com - UPPER STREET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great

Very good experience

28 January 2024
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Reply from Parking.com - UPPER STREET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Church Event Parking

I was parking to attend a funeral at Christ Church and feel that the use of Church property for this sort of event should not be saddled with the requirement of having to pay. Commercial customers are one thing, but church customers should be exempt from having to pay to park on the church's property for a church event. This might be the church's problem rather than yours but the two of you should get together and work out a system to exempt church users for church events. One method might be for the church to notify you of the date for an event and then hire someone to photograph the license plates of churchgoer's cars that use the facility for that event and send the list of license plates to you. I feel sure that some method could be developed to alleviate this issue with some thought.

8 December 2023
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Reply from Parking.com - UPPER STREET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

This made things super easy

This made things super easy, and very user friendly!

2 November 2023
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Reply from Parking.com - UPPER STREET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Things to consider

You must consider older people that may not be able to perform the functions of these types of lots and consider installing meters or some type of box where money or CCs could be used. Not everyone can scan a QR code or text, believe it or not.

Plus your sign said the cost was $8 for 3 hours and when the final charge was all said and done it was $12.95!!!!!!!!! Outrageous to park my car across the street for a wedding for only 3 hours!!!!!!!!!!!!!!

6 October 2023
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Reply from Parking.com - UPPER STREET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

The parking lot worked for me when a…

The parking lot worked for me when a street festival blocking the Courthouse parking facility. I was in a bind to find a close parking space to the Fayette County Circuit Court. My job depended on it. I was grateful!

22 September 2023
Parking.com - UPPER STREET LOT logo

Reply from Parking.com - UPPER STREET LOT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

A little pricey but easy to access and…

A little pricey but easy to access and pay. Well lit facility.

26 August 2023
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Reply from Parking.com - UPPER STREET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Too expensive to park on an otherwise…

Too expensive to park on an otherwise quiet, sleepy Sunday night street in Lexington!

13 August 2023
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Reply from Parking.com - UPPER STREET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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