I would have preferred a in person staff member on site at the lot to guide me through the experience of the on- line purchase. Instead, a total stranger in the lot approached me for help. We worked o... See more
Company replied
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See what reviewers are saying
The 'old' system of using the box located at the lot where you entered your plate number and inserted your credit card was easy, fast and secure. Now you have to add an app to your phone, establi... See more
Company replied
Just a little hard to get all numbers correct for parking site, license plate, credit card ...when in a hurry for a 81 year old.... Also, a 5 for your program that remove the ticket I received since... See more
Company replied
Prefer to pay with attendant. Editing my review because I realized 1 star was a bit harsh. Overall the parking is conveniently located near the hospital. Would prefer a second exit since I had to wai... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
3901 Market St, 19104, Philadelphia, PA, United States
- (215)568-4018
3.3
Average
70 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Why on earth does the car park shut at…
Why on earth does the car park shut at 9pm? My car is now stuck in there over night with my house keys in
20 December 2024
Unprompted review
I paid the fee and had an employee come…
I paid the fee and had an employee come up and tell me I didn't pay it.
17 June 2024
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review. We will share this with the local management team.
Thank you,
Parking.com
Expensive beyond Reason
Directions posted were outdated and did not represent actual procedure. Fee is excessive.
8 June 2024
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Easy and safe to park.
13 June 2024
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Safe and secure area
21 May 2024
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review. We appreciate your feedback.
Thank you,
Parking.com
It's too involved for older people and…
It's too involved for older people and definitely time consuming.Everything is not convenient for everybody.
Thank You
Elaine Wheeler
22 April 2024
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review. We appreciate your feedback.
Thank you,
Parking.com
There was a good amount of parking…
There was a good amount of parking available, but had some trouble paying via text.
19 April 2024
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review. We are glad you enjoyed your stay and appreciate your feedback.
Thank you,
Parking.com
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review, Suzy. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I accidentally booked twice for same…
I accidentally booked twice for same time. Called the Company. Incredibly courteous Gentleman, told me no problem and refunded the duplicate payment.
27 March 2024
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review, Michael. We are glad that everything worked out.
Thank you,
Parking.com
Expensive.
1 February 2024
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Easy of use and a good price.
1 February 2024
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I had an issue paying
I had an issue paying. I called the number posted on the entrance. Keith called me right back. Keith also handled the entire transaction on my phone. He was very kind and patient with me. Thanks Keith!!!
5 February 2024
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review. We are glad everything worked out!
Thank you,
Parking.com
Just a little hard to get all numbers…
Just a little hard to get all numbers correct for parking site, license plate, credit card ...when in a hurry for a 81 year old....
Also, a 5 for your program that remove the ticket I received since my payment was after I paid on line.. ,
Also customer service gets a 5 ...they provided quick and accurate info so I could pay after several failed attempts.
31 January 2024
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review, Tom. We appreciate your feedback and are glad that everything worked out.
Thank you,
Parking.com
I WAS ONLY THERE FOR 2 AND 1/2 HOURS
I WAS ONLY THERE FOR 2 AND 1/2 HOURS. NEVER HAVING BEEN THERE BEFORE, I MAY SEEM STUPID TO YOU FOR ACCEPTING A COST OF 60.99, BUT I HAD NO WAY OF KNOWING WHAT THE RIGHT COST WOULD BE. ALSO, THERE WAS NO WAY TO PUT IN AN END DATE.
2 December 2023
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
I parked for 15 minutes and it was a…
I parked for 15 minutes and it was a little over $10
16 November 2023
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review. If you park for one hour or less, the rate is $10. We will share your feedback with the local management team.
Thank you,
Parking.com
Reply from Parking.com - UNIVERSITY SQUARE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
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