It was convenient, instruction was easy for first timers, I like the fact that there’sa reminder text when your time is up in case you need to stay longer you can add more time from your phone.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
- Poor Internet access in garage, and even worse, poor lighting, making it nearly impossible to enter my credit card, license tag and other information to the phone to pay. And when I encountered a p... See more
Company replied
I never used the app before, so I had to ask a stranger to help me and then when I thought I needed more time before getting off work, I had to pay almost the same amount again. This was a bad experi... See more
Company replied
My experience was positive. Using the bar code was nice. It was simply straightforward to go through the steps. I applaud this new technology.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
810 First St NE, 20002, Washington, DC, United States
- (703)244-0269
3.8
Great
21 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Easy/In and Easy/Out.
12 June 2024
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I dislike this parking lot because if…
I dislike this parking lot because if you on dialysis and leave your parking pass they make you pay for parking how do they now we have it
31 May 2024
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review. We appreciate your feedback and will share this with the local management team. You can also reach out to us at DCmetro@spplus.com.
Thank you,
Parking.com
It was ok but charging fee is too much
It was ok but charging fee is too much. Do something about it
2 April 2024
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review. We are glad you enjoyed your stay with us and appreciate your feedback.
Thank you,
Parking.com
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review, Anthony. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I am not tech savvy and the whole…
I am not tech savvy and the whole process was easy from start to finish.
22 February 2024
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I never used the app before
I never used the app before, so I had to ask a stranger to help me and then when I thought I needed more time before getting off work, I had to pay almost the same amount again. This was a bad experience
1 November 2023
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review, Robert. We appreciate your feedback.
Thank you,
Parking.com
- Poor Internet access and bad lighting in garage
- Poor Internet access in garage, and even worse, poor lighting, making it nearly impossible to enter my credit card, license tag and other information to the phone to pay. And when I encountered a problem -- my keys got locked up somewhere else so I could not take care home, there was literally no phone number for help available ANYWHERE. This is NE First St. Washington DC lot.
22 August 2023
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review, Adam. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Really like the open parking spaces and…
Really like the open parking spaces and driveways.
20 June 2023
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
My experience was positive
My experience was positive. Using the bar code was nice. It was simply straightforward to go through the steps. I applaud this new technology.
14 May 2023
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review, Johnny. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
30 minutes was charged about 13$ that’s…
30 minutes was charged about 13$ that’s a rip off!!!
29 March 2023
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review. We appreciate your feedback and will share it with the local management team to review.
Thank you,
Parking.com
Extremely easy and user friendly
Extremely easy and user friendly. Wish there were bigger and better signs to be more visible to see the QR code
18 January 2023
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review. We are glad you enjoyed your stay with us! We will also share your feedback with the local management team to review.
Thank you,
Parking.com
Too long of a wait
Too long of a wait to process payment. Plus because it a lower level parking reception is bad
13 January 2023
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review, Joe. We appreciate your feedback and will share it with the local management team to review.
Thank you,
Parking.com
I was charged $20.50 for less than one…
I was charged $20.50 for less than one hour when the posted signs states the parking fee at $12.50 for one hour or less. When I changed the time (as a test) to 45 minutes, the charge was still $20.50. I was scammed by the opportunity.
12 December 2022
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
Convenience
It was convenient, instruction was easy for first timers, I like the fact that there’sa reminder text when your time is up in case you need to stay longer you can add more time from your phone.
17 November 2022
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Beware: Hosts ads to fraudulent sites
Was redirected by an ad to a different site without noticing. Entered payment information — turns out the site was a scam. Luckily, my cc company caught the charge, but I still had to cancel my credit card.
27 September 2022
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review. We will reach out directly.
Thank you,
Parking.com
Great customer service
31 July 2022
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review. We are glad that you had a great experience!
Thank you,
Parking.com
Great service
27 April 2022
Reply from Parking.com - UNION CENTER PLAZA
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.