Parking.com - SUN PLAZA Reviews 26

TrustScore 3.5 out of 5

3.5

101 Colorado Ave, 80903 Colorado Springs, CO, US


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Rated 3 out of 5 stars

The options were not very clear and I ended up paying for 1 day instead of 3hrs. It was also difficult to have to walk all the way back to my car for the license plate number, I would suggest putting... See more

Rated 2 out of 5 stars

It is the first time using your parking site. I am 75 years old and have an iPhone and had to find a young person to help me through putting information into my phone. Took her telling me exactly wha... See more

Rated 1 out of 5 stars

The app was difficult to use because kept throwing error messages and requiring me to start the registration and pay process over, about 14 attempts were necessary. I parked at 6pm, and it worked at a... See more

Company replied

Rated 5 out of 5 stars

Great experience for early parking before the attendant arrives. Little hard to see the instructions and QR code as it was behind something...tree?


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 101 Colorado Ave, 80903, Colorado Springs, CO, United States

  • (719)635-4715

3.5

Average

TrustScore 3.5 out of 5

26 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

User friendly

The options were not very clear and I ended up paying for 1 day instead of 3hrs. It was also difficult to have to walk all the way back to my car for the license plate number, I would suggest putting the QR code around the parking lot on the poles for easier experience for us who have children with us.1

15 June 2024
Rated 5 out of 5 stars

Great parking experience

Great experience for early parking before the attendant arrives. Little hard to see the instructions and QR code as it was behind something...tree?

17 April 2024
Rated 1 out of 5 stars

The attendant issued me a citation 8…

The attendant issued me a citation 8 minutes after I parked. I was unable to get a good reception for my phone. I had paid after I was able to establish a good WIFI about 10 minutes after I arrived. They did void the citation in the end, but it was a hassle for me. I will not use this parking area again. Pikes Peak Center temp parking lot.

4 March 2024
Rated 2 out of 5 stars

If you don't have a cell phone you cannot pay for parking.

Found a parking spot. Walked to the sign; took a picture on how to pay for parking. Had to go a website and put in my credit card. Got out of my car to check my license plate. Got an error. Got out of my car to double check my license plate. At least the 15 minutes or so it took to pay for parking wasn't charged.

10 December 2023
Rated 2 out of 5 stars

It is the first time using your parking…

It is the first time using your parking site. I am 75 years old and have an iPhone and had to find a young person to help me through putting information into my phone. Took her telling me exactly what to do-which took about 10 minutes(standing the cold) to put all the information into my iPhone. I doubt I will use your lot again.

10 December 2023
Rated 4 out of 5 stars

Convenient parking place

Convenient parking place. The app allowed me to pay and move on to my destination. Very helpful.

22 September 2023
Parking.com - SUN PLAZA logo

Reply from Parking.com - SUN PLAZA

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Parking refund

I parked for the Mashall Tucker Band event in event parking and discovered that the concert had been canceled when I got to the door.
Parking.com refunded the parking fee in a timely manner.
Thanks.

10 August 2023
Rated 1 out of 5 stars

The app was difficult to use

The app was difficult to use because kept throwing error messages and requiring me to start the registration and pay process over, about 14 attempts were necessary. I parked at 6pm, and it worked at about 8pm.

25 June 2023
Parking.com - SUN PLAZA logo

Reply from Parking.com - SUN PLAZA

Thanks for your review. We greatly appreciate your feedback.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy access to our car and very close…

Easy access to our car and very close to the entrance of the theater.

30 April 2023
Parking.com - SUN PLAZA logo

Reply from Parking.com - SUN PLAZA

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 4 out of 5 stars

Easy as 1-2-3

It was easy to access the site to obtain my spot for the parking lot...instructions were very explicit and located in several locations surrounding the parking lot, on posted signs.

12 December 2022
Parking.com - SUN PLAZA logo

Reply from Parking.com - SUN PLAZA

Thank you for the review and feedback. We hope you park with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy

Thanks! Easy process

24 September 2022
Parking.com - SUN PLAZA logo

Reply from Parking.com - SUN PLAZA

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

All went smoothly

20 August 2022
Parking.com - SUN PLAZA logo

Reply from Parking.com - SUN PLAZA

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 4 out of 5 stars

The parking was very good and will use…

The parking was very good and will use it again. Not overly expensive. Seemed reasonable

8 August 2022
Parking.com - SUN PLAZA logo

Reply from Parking.com - SUN PLAZA

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

too mush $$$ for empty lot

too mush $$$ for empty lot, no lights, poor pavement/gravel

17 April 2022
Parking.com - SUN PLAZA logo

Reply from Parking.com - SUN PLAZA

Sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

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