Parking.com - SHERATON SLC Reviews 80

TrustScore 3.5 out of 5

3.4

150 W 500 S, 84101 Salt Lake City, UT, US


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Rated 3 out of 5 stars

The site I was sent to after scanning the code at the kiosk crashed a couple times while I was trying to pay, which required me to re-enter all my info reach time. Not the end of the world, but a bit... See more

Company replied

Rated 5 out of 5 stars

Very easy to do with the QR code. I appreciated the text reminder of my time expiring soon. Didn't need more time but appreciated the easy way to do that if needed.

Rated 1 out of 5 stars

Take Apple Pay! I had to enter my credit card information several times. Also had difficulty figuring out which zone I was parked in. Other patrons in the lot had the same complaints. You stand in the... See more

Company replied

Rated 5 out of 5 stars

The easy to use technology to pay for the parking. And the prompt communication to advise before the ending time of the parking.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 150 W 500 S, 84101, Salt Lake City, UT, United States

  • (801)521-0945

3.4

Average

TrustScore 3.5 out of 5

80 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very easy to do with the QR code

Very easy to do with the QR code. I appreciated the text reminder of my time expiring soon. Didn't need more time but appreciated the easy way to do that if needed.

27 September 2024
Rated 1 out of 5 stars

Not great

We tried paying on my friends phone and it wouldn't go through so I did it on my phone and then it charged both of us.

10 August 2024
Rated 1 out of 5 stars

I thought I was purchasing 2 hours

I thought I was purchasing 2 hours, instead I was duped into purchasing 2 days. I thought maybe the lot I parked in was just expensive, until I got a text nearly 48 hours later warning me that I was running out of time in my parking spot. Unbelievable

12 June 2024
Rated 1 out of 5 stars

I parked in a lot next to a wedding…

I parked in a lot next to a wedding venue my nephew was getting married at. I scanned the QR code, entered my vehicle information and selected 4 hours. The total was 45.00 when I checked out. I paid the amount and went to the wedding.
As I was leaving I noticed the back of the sign that the QR code was on had the rates. 2-10 hours $8.00, 10-24 hours $15.00. Still trying to figure out why I was charged so much. Getting in touch with someone to get an answer takes more time than it’s worth.

1 June 2024

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