Parking.com - SEC 8TH & VINE (T BONE) Reviews 75

TrustScore 3 out of 5

2.9

786 Vine Street, 45202 Cincinnati, OH, US


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Rated 3 out of 5 stars

I found a spot fairly quickly however I paid using the QR Code on the sign next to my car. I paid $20 to park only to be given a parking violation stating I didn't pay. I was able to send a dispute... See more

Rated 5 out of 5 stars

The only comment I would make negatively is that a lot of people go up to the machine and try to work it but the signage doesn't actually tell you not to use the machine. This frustrated many customer... See more

Company replied

Rated 1 out of 5 stars

I don’t see the point of having an online service available for convenience and still get a ticket. I don’t know how slow the communication between people on the ground and online is but it was the wo... See more

Company replied

Rated 5 out of 5 stars

Lost my (cheaply-printed) parking ticket at Taste of Cincinnati and was in a bit of panic. The young lady on the live help screen helped me through the simple process of paying for a lost ticket. She... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 786 Vine Street, 45202, Cincinnati, OH, United States

  • (513)345-4450

2.9

Average

TrustScore 3 out of 5

75 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I don't recommend using this parking…

I don't recommend using this parking service. Due to their technical issues, I received multiple tickets, and they eventually sent my information to debt collection. I contacted customer service to resolve the issue, but despite their assurances, it was never resolved.

16 May 2024
Rated 1 out of 5 stars

Website error caused a $74 ticket

I had paid for parking 4 days prior to this using the QR code. On the 5th day, the website glitched and my payment didn't go through. In the 15 minutes it took me to realize this, I'd already gotten a $74 ticket. Not realizing I'd gotten a ticket, I paid my daily fee at the walk up station. I disputed the ticket online (including my walk up receipt) and received a form letter back denying the dispute. The form letter was generic and said i had stayed beyond my allotted time and did not address the specifics of my dispute. Had the website not had issues, I would have paid my daily fee, as I had each of the days before, and not gotten the ticket.

13 June 2024
Parking.com - SEC 8TH & VINE (T BONE) logo

Reply from Parking.com - SEC 8TH & VINE (T BONE)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Why would I rate a parking experience

Why would I rate a parking experience? I pulled my truck into a parking lot and paid $15. What is there to rate?

25 May 2024
Parking.com - SEC 8TH & VINE (T BONE) logo

Reply from Parking.com - SEC 8TH & VINE (T BONE)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Convenient and Easy

It was so easy. It didn't take very long to input the information and get the parking spot paid for.

5 May 2024
Parking.com - SEC 8TH & VINE (T BONE) logo

Reply from Parking.com - SEC 8TH & VINE (T BONE)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

This parking is a joke

Got a ticket 2 hours after I paid for 12-1/2 hours. Trying to take advantage of people. Every car in the parking lot had a ticket

19 April 2024
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Reply from Parking.com - SEC 8TH & VINE (T BONE)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Confusing when machine to work

Confusing when machine to work. Finally was able to do QR code but when I walked up it was not working

20 April 2024
Parking.com - SEC 8TH & VINE (T BONE) logo

Reply from Parking.com - SEC 8TH & VINE (T BONE)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Would only let me renew some parking had to stay up to 3am to pay for my parking spot…

Would only let me renew some parking hours between 3:30am and 4am. Said online that the lot was closed even though the meter in the lot offered overnight options. The “overnight” parking option only lasted until 4am regardless of when you paid so I had to get up at 4am to pay

10 March 2024
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Reply from Parking.com - SEC 8TH & VINE (T BONE)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Your company is crooked

I went to extend my parking session and the app wouldn’t let me put in the proper time. So I paid for 11:00 am to 5:00 pm because that’s all the app would let me enter and I got a ticket before 11:00 am. So your app steals money from customers. I will never use your app again and I will tell everybody I know not to use your app ever!!

21 February 2024
Rated 5 out of 5 stars

Easy to use…

The only comment I would make negatively is that a lot of people go up to the machine and try to work it but the signage doesn't actually tell you not to use the machine. This frustrated many customers that I saw walk up to it. I like the ease of just scanning the Q code but I think older people are not familiar with that. I also like the fact that I can do this from home which makes it easy

19 January 2024
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Reply from Parking.com - SEC 8TH & VINE (T BONE)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

The machine would not work but the code…

The machine would not work but the code worked. It was just a pain to have to do two times as we had dinner reservations and it was raining.

23 January 2024
Parking.com - SEC 8TH & VINE (T BONE) logo

Reply from Parking.com - SEC 8TH & VINE (T BONE)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Easy app but price is double when there is an event.

Once you set up an account the app is pretty easy. The price went up from $10 to $20 and now we have to pay a fee. Which I don't think is fair. Several of the pot holes need to be fixed.

21 January 2024
Parking.com - SEC 8TH & VINE (T BONE) logo

Reply from Parking.com - SEC 8TH & VINE (T BONE)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I paid for my parking and received a ticket

I paid for my parking and sent screenshots of date time and location and still wasn’t enough proof to clear me not having to pay a 60 DOLLAR PARKING TICKET!

12 January 2024
Parking.com - SEC 8TH & VINE (T BONE) logo

Reply from Parking.com - SEC 8TH & VINE (T BONE)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

It was difficult to work around

It was difficult to work around. I had 2 rats run across my shoes, and there was no one to help me .

13 January 2024
Parking.com - SEC 8TH & VINE (T BONE) logo

Reply from Parking.com - SEC 8TH & VINE (T BONE)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

The price to park is unaffordable

The price to park is unaffordable. But with no where else to go what choice is given? None. Some people don’t make more than $9.00 and hour. Some of us also have children. I had to spend $20 to park my car just to walk 8 blocks with a baby and toddler in the rain. Your service is unaffordable and ridiculous.

9 December 2023

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