Parking.com - PIERREPONT PLAZA Reviews 60

TrustScore 3.5 out of 5

3.7

300 CADMAN PLAZA WEST, 11201 Brooklyn, NY, US


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See what reviewers are saying

Rated 1 out of 5 stars

The machine wouldn’t work going in, or going out. The “push for assistance” button was useless. The person told me go find an employee of the garage. The employees had no clue how to help. The machine... See more

Company replied

Rated 5 out of 5 stars

Super easy - scan your code and go. Also, crazy good price if you book in advance. In a world where everything seem to be harder than it needs to be or have some catch, this was a pleasantly surprisin... See more

Rated 5 out of 5 stars

Ok love the fact that after paying online, coming into the garage was a breeze, leaving was also. Received text messages upon entering and exiting. The rates were better than most for Saturday parki... See more

Company replied

Rated 1 out of 5 stars

The service was really bad people the work in there was really disrespectful and rude next time will look for another parking place really disappointing with everything


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 300 CADMAN PLAZA WEST, 11201, Brooklyn, NY, United States

  • (718)624-0316

3.7

Average

TrustScore 3.5 out of 5

60 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Super easy and well priced

Super easy - scan your code and go. Also, crazy good price if you book in advance. In a world where everything seem to be harder than it needs to be or have some catch, this was a pleasantly surprising experience.

21 April 2025
Rated 4 out of 5 stars

Needs more staff

The staff are good but I think this location may be understaffed. There was a line of people waiting to pick up their car that day. It took around 30 min for us to finally be able to get our car and leave.

5 February 2025
Rated 1 out of 5 stars

bad service

bad service, lousy setup, I parked for 40 minutes, waited 5 minutes to get served, 30 minutes to pick up my car, and get stuck at the exit after paid online.

5 February 2025
Rated 1 out of 5 stars

They stole money from my credit card

They stole money from my credit card. I was never in that area at the time of charges. I am in Texas

27 September 2024
Parking.com - PIERREPONT PLAZA logo

Reply from Parking.com - PIERREPONT PLAZA

Thank you for your review. We take all customer concerns seriously and are committed to investigating this matter thoroughly. We will reach out to you directly to discuss this further and work towards a resolution.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy access

Easy access

5 September 2024
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Reply from Parking.com - PIERREPONT PLAZA

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Fast and great service.

Fast and great service.
They are very professional and offer a safe place to keep your car.

29 July 2024
Parking.com - PIERREPONT PLAZA logo

Reply from Parking.com - PIERREPONT PLAZA

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Pre paid but pre pay voucher did not…

Pre paid but pre pay voucher did not work

9 July 2024
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Reply from Parking.com - PIERREPONT PLAZA

Thank you for your review. We are very sorry to hear this. If you ended up having to pay again, please reach out to us at RMMnewyork@spplus.com.

Thank you,
Parking.com

Rated 1 out of 5 stars

I pre purchased and still had trouble…

I pre purchased and still had trouble getting out of the lot even though I had time left on my ticket

24 June 2024
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Reply from Parking.com - PIERREPONT PLAZA

Thank you for your review. We are very sorry to hear this and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

The attendants are fantastic

The attendants are fantastic. Coming in and out of the garage is very smooth. It’s a nice place to park.

11 June 2024
Parking.com - PIERREPONT PLAZA logo

Reply from Parking.com - PIERREPONT PLAZA

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

convenient reservation

convenient reservation, convenient facility

10 May 2024
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Reply from Parking.com - PIERREPONT PLAZA

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great customer service

Fast and good service

25 April 2024
Parking.com - PIERREPONT PLAZA logo

Reply from Parking.com - PIERREPONT PLAZA

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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