Unclear exit signs for driving to exit parking lot. Exit signs everywhere that lead to nowhere. I drove around for 10 minutes before I found an exit. No parking attendants to assist.
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Been coming down for jury duty having to use this new app to park and it’s horrible. Signs posted aren’t helpful and there’s nobody around to help because all of the people who used to work at the par... See more
Company replied
I regularly park in this garage. I accidentally selected 2 days instead of 2 hours recently. I wrote to explain the situation and gave the date and time and my vehicle license plate. It took about... See more
Company replied
Using this system was like putting money in a parking meter. I live overseas. Our online parking system uses an app that we download, then click “begin” to start recording the time. Since the parking... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
8 Taylor Ave, Annapolis, MD 21401, 21401, Annapolis, MD, United States
- (443)648-3087
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Unclear exit signs for driving to exit…
Unclear exit signs for driving to exit parking lot. Exit signs everywhere that lead to nowhere. I drove around for 10 minutes before I found an exit. No parking attendants to assist.
I enjoyed the ease..
I enjoyed the ease... paid online, I was able to secure the parking before I arrived at my location, drove directly into the garage without grabbing a ticket, or paying at a Kiosk.
Fair Parking Pricing
I really appreciated not being charged the extra hour plus time I thought we may use when I submitted our parking info/license plate # in your system for payment. It is a great practice to track actual parking time via a sensor when cars leave the parking garage.
Process to make payment was awkward and…
Process to make payment was awkward and thought the instructions were not very clear
I found it frustrating
I found it frustrating, to say the least! The signal is terrible! I had jury duty that day and forgot to write down or take a picture of my tag, so I had to do it in the garage.when I returned for the day, I tried to get a signal, to no avail (very stressful), so it was done while at a stoplight. My question is, how does one pay that may not have a phone or is technically challenged?
Unimpressed…
I don’t know if it’s this app/company or the city of Annapolis’s setup but coworkers of mine are regularly having issues with this app.
Horrible
Horrible, awkward system. Signs are not placed properly, and using the code system takes 3 times longer than before. And parking costs 3 times as much! I hate it!!
the app is cumbersome
the app is cumbersome. the links are do not load properly and continually send you back to the beginning
Annoying to have a service charge added to parking
Annoying to pay a service charge on top of the parking fee.
No phone service in garage (Verizon)
No phone service in garage (Verizon). Instructions unclear and no one to help. Had to go to hotel and no one there could help. The system sucks.
The instructions are not clearly stated…
The instructions are not clearly stated and would be very difficult for someone that is not IT savvy.
The system method was a little…
The system method was a little confusing. It will be nice to have instructions where it is easily view when entering the facility that is managed by parking.com
Other parking facilities gives you a ticket when coming in and the ticket is paid when leaving
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