Parking.com - (P) CARRIAGE LOT Reviews 13

TrustScore 3 out of 5

3.0

801 N ALAMO ST, 78215 San Antonio, TX, US


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See what reviewers are saying

Rated 5 out of 5 stars

Simple process, reasonably priced!! Loved that you can choose your hours and that you sent reminders of my time expiration and given the opportunity to extend the time if needed. Y'all are awesome and... See more

Company replied

Rated 5 out of 5 stars

The parking spot was located in a convenient location and paying for parking was very easy.

Rated 1 out of 5 stars

Experience was terrible someone broke into my car this location is not secure not even a little bit. I recommend taking an Uber to anywhere you may have to use this service. And if you have already ar... See more

Rated 1 out of 5 stars

I received an invalid violation and cannot get any further information on it. I have submitted a dispute and have not received an undate on it. The violation shows one (1) photo on file yet there are... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 801 N ALAMO ST, 78215, San Antonio, TX, United States

  • (210)902-9947

3.0

Average

TrustScore 3 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

It SUCKS trying to get ahold of these…

It SUCKS trying to get ahold of these people!!!!!
I have been on hold for a half hour, and I’m always on hold trying to get ahold of these People, it’s ridiculous! I keep on waiting for them to give me a call back and they never do, I tried doing this on my lunch break during work and nothing…. It’s like they don’t want me to pay the parking ticket or something.

9 June 2024
Rated 1 out of 5 stars

Still got parking violation even though…

Still got parking violation even though my exit time was 6/25/24 5:15. A day and a half after my violation was given.

23 June 2024
Parking.com - (P) CARRIAGE LOT logo

Reply from Parking.com - (P) CARRIAGE LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

No signs posted showing the parking…

No signs posted showing the parking rates.

8 June 2024
Parking.com - (P) CARRIAGE LOT logo

Reply from Parking.com - (P) CARRIAGE LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Incredibly expensive

Incredibly expensive, imo. Almost 8 bucks for 2 hours in downtown San Antonio on a Saturday with very few cars around.

25 May 2024
Parking.com - (P) CARRIAGE LOT logo

Reply from Parking.com - (P) CARRIAGE LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Simple process

Simple process, reasonably priced!! Loved that you can choose your hours and that you sent reminders of my time expiration and given the opportunity to extend the time if needed. Y'all are awesome and other parking lots should look to your company on how run the company with excellent customer service

27 April 2024
Parking.com - (P) CARRIAGE LOT logo

Reply from Parking.com - (P) CARRIAGE LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 3 out of 5 stars

Much too pricey

Much too pricey. $20 for 2 hours in an unguarded lot is ridiculous

15 April 2024
Parking.com - (P) CARRIAGE LOT logo

Reply from Parking.com - (P) CARRIAGE LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Made up violation

I received an invalid violation and cannot get any further information on it. I have submitted a dispute and have not received an undate on it. The violation shows one (1) photo on file yet there are two (2) photos online and the second one is not my vehicle, my vehicle does not have any neon lights.

7 April 2024
Parking.com - (P) CARRIAGE LOT logo

Reply from Parking.com - (P) CARRIAGE LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Experience was terrible someone broke…

Experience was terrible someone broke into my car this location is not secure not even a little bit. I recommend taking an Uber to anywhere you may have to use this service. And if you have already arrived and found that you need to use this service go home and Uber back but do not leave your car here.

8 March 2024

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