Parking.com - ONE BUSH STREET Reviews 14

TrustScore 3.5 out of 5

3.4

1 Bush Street, 94111 San Francisco, CA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Parking garage was full when I arrived and I was turned away. Therefore I paid and received nothing. I will not be using your app again

Company replied

Rated 5 out of 5 stars

happy with their valet service. prices were very reasonable too. better than parking on the streets of SF after dark.

Company replied

Rated 5 out of 5 stars

First time user....Parking.com saved me over $30 on a downtown SF garage....telling all my friends! Just bummed I didn't find you sooner!

Company replied

Rated 1 out of 5 stars

I booked a parking spot, and paid the money in advance. When I arrived to the garage that day. The security told me the garage is not open for public!? I had to spend another 20 mins to find anot... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1 Bush Street, 94111, San Francisco, CA, United States

  • (415)273-7911

3.4

Average

TrustScore 3.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Parking garage was full when I arrived…

Parking garage was full when I arrived and I was turned away. Therefore I paid and received nothing. I will not be using your app again

15 November 2022
Parking.com - ONE BUSH STREET logo

Reply from Parking.com - ONE BUSH STREET

We're sorry you had a negative experience. Someone will reach out to learn more.

Thank you,
Parking.com

Rated 5 out of 5 stars

happy with their valet service

happy with their valet service. prices were very reasonable too. better than parking on the streets of SF after dark.

18 July 2022
Parking.com - ONE BUSH STREET logo

Reply from Parking.com - ONE BUSH STREET

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

easy to use and get accurate parking…

easy to use and get accurate parking and rate info

5 May 2022
Parking.com - ONE BUSH STREET logo

Reply from Parking.com - ONE BUSH STREET

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Safest parking

Close to work, reasonable rate and staff is very nice

23 October 2021
Parking.com - ONE BUSH STREET logo

Reply from Parking.com - ONE BUSH STREET

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

The garage is not open!?

I booked a parking spot, and paid the money in advance. When I arrived to the garage that day. The security told me the garage is not open for public!? I had to spend another 20 mins to find another parking space.
If you can’t sell the parking spot, why you don't just remove it? I have a very bad experience using this website.

8 June 2020
Unprompted review
Parking.com - ONE BUSH STREET logo

Reply from Parking.com - ONE BUSH STREET

Thank you for the review, Jay. We're sorry you had a negative experience. We will be reaching out directly to assess if a refund is owed.

Thank you,
Parking.com

Rated 5 out of 5 stars

First time user....Parking.com saved me…

First time user....Parking.com saved me over $30 on a downtown SF garage....telling all my friends! Just bummed I didn't find you sooner!

15 November 2019
Unprompted review
Parking.com - ONE BUSH STREET logo

Reply from Parking.com - ONE BUSH STREET

Thank you for the glowing 5-star review! We're glad you enjoyed your stay with us and that we were able to save you money in the process. We look forward to you parking with us again soon.

Thank you,
Parking.com

Rated 5 out of 5 stars

Seamless experience.

1 November 2019
Unprompted review
Parking.com - ONE BUSH STREET logo

Reply from Parking.com - ONE BUSH STREET

Hi Jeff,

Thank you for the review. We're glad to hear your experience was seamless.

Thank you,
Parking.com

Rated 2 out of 5 stars

Super buggy "app"/mobile experience

Super buggy "app"/mobile experience, never saves my info, would love if it could even just read my own contact info, I have to manually enter every single morning I use parking.com. Would be nice if I could fast rebook or have a profile that saves my info. Sometimes it's down and doesn't work at all, so I have to use Spot Hero to park somewhere else. Doesn't accept my pre-tax parking benefit card so I have to submit receipts later when using parking.com. Terrible mobile and even web experience.

17 June 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look