Parking lot maintained over winter. Couple pot holes that need to be repaired but overall good.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
the posted daily rate on the board was not the same rate i was charged for the day. As a one time user, i found it a bit clunky to use the site to add my licence plate and then physically add my cre... See more
first time using the system. it is relatively easy to use, however, understanding how to select the time of use and days of use was not intuitive. When I selected two days because I planned to use t... See more
Company replied
I preferred using the monthly parking so I didn’t have to bother with remembering to pay daily. The initial set up was not user friendly. I had to call in to make a payment. I have finally got my app... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
503 Bay Street, P6A 1X6, Sault Saint Marie, ON, Canada
- (905)516-0977
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
App is terrible
App is terrible. Sometimes doesn't change which vehicle I've got that day and I end up with a parking ticket. And the payment system doesn't always work. And lastly this is a small town and paying $3.75 a day for parking is ridiculous.
Parking lot maintained over winter
Parking lot maintained over winter. Couple pot holes that need to be repaired but overall good.
The manager called me after i was told…
The manager called me after i was told they would. Pl was always slippery in the winter and entrances not maintained.
Insufficient snow removal
No snow has been removed from the parking lot. Lot already didn't have enough spots for how many people have to park. The second entrance is almost blocked by the pile of snow, affecting approx 20 parking spots at just the one end of the lot. This isn't Toronto, many peoplento not have access to public transit and must drive.
No Montly Option + Security Blocking Driveway
Unfortunately, there is no monthly parking option available here since it is very inconvenient to remember to pay for parking on an app every single day. Additionally, the parking attendants park their cars in the driveway, and it isn't easy to get out and pass by them.
This app says error after I’ve paid and…
This app says error after I’ve paid and then I get ticketed. This happens constantly and has become a huge expense.
Snow removal is terrible. I couldn't even park cause the snowbanks are taking over the lot.
Snow removal is terrible. I couldn't even park there because the snowbanks are taking over the lot. Last winter, I had a slip and fall and hurt myself pretty baddly because the lot has not been sanded. I emailed and no one bothered getting back to me. 👎
Worst service as very slow website
Worst service as very slow website. No option to choose or pay multiple days togayher
Horrible snow maintenance
Summer spring parking, I not no issues. Winter however HORRIBLE. The plow company you have is terrible and most of the spots are covered by snow banks and limits a HUGE amount of spaces. I work shift work and half the time I cannot get a spot. The parking lot is a mess and no one knows where spots are making the lot impossible to drive through.
Central convenient location
Got there early enough to get a spot. It looks like it’s getting tight around 9 am with all the snow. Probably will have to haul away piles of snow soon.
Got a parking ticket while my session…
Got a parking ticket while my session said I could leave by 1244 but the ticket was issued At 1226
I can't add a payment option
I can't add a payment option. Customer service doesn't know when it will be fixed.
Google pay also broken. App and web gave cryptic error.
I was able to guest checkout on second day trying which is cumbersome.
The parking area itself is great.
I kept trying to put a credit card on…
I kept trying to put a credit card on my account and I kept getting an error message and now it only works on a browser and not the app
Just parking lot not much to reciew
Pretty good
Over all, not a bad app. Would have given another star if I could figure out how to set favorite locations.
Some technology suggestions for client use
the posted daily rate on the board was not the same rate i was charged for the day.
As a one time user, i found it a bit clunky to use the site to add my licence plate and then physically add my credit card number - there may be tools to take a pic of the licence plate and scan a cc card for easier park and pay. Otherwise, it is clean and convenient and well managed with security often seen in the site. Safe place.
Not user friendly
App is impossible, website sends you in circles, and parking in the lot and texting/ scanning the code and paying takes upwards of 10 minutes
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







