Your rates are far too high. People should not have been replaced by this automated process. A notification should be sent to the customer when time is nearing end. People were unjustly issued multi... See more
Company replied
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See what reviewers are saying
Exceedingly expensive for parking. A person who apparently worked there with the parking company saw that we were figuring out how to pay. Offered no help and walked away. When we left, orange cones... See more
Company replied
The only option was over night parking for $40. That is a lot when we were just going to eat and to a concert. Then the concert was canceled at the last min. Not that it was your fault, but you can un... See more
Company replied
Shuttle came right on time when I checked in. There were little to no waiting at all. They picked us up and dropped us off right at our parking spot.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
950 North Carolina music factory blvd, 28206, Charlotte, NC, United States
- (202)993-1376
2.1
Poor
31 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Writes tickets despite paying for the night
I paid $12 for the night. Got a text, email and printed receipt and received a ticket. I've disputed and haven't heard anything back in over a week.
24 April 2024
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Price was too high $21.99 for 8 hours…
Price was too high $21.99 for 8 hours and could not adjust the hours to 2 hours. I was better off taking an Uber) Lyft share ride.
5 April 2024
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
The parking was expansive for no reason…
The parking was expansive for no reason $40 and it’s not even valet parking ,
30 March 2024
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
It does not work and your car can…
It does not work and your car can potentially get ticketed or towed due to the time of someone else car parked in that spot so you can not pay or be subject to be towed
5 April 2024
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Exceedingly expensive for parking
Exceedingly expensive for parking. A person who apparently worked there with the parking company saw that we were figuring out how to pay. Offered no help and walked away. When we left, orange cones were set up partially blocking the driveway. We turned left following the flow leaving the area. We were chastised by someone apparently in charge. He couldn't tell us what he wanted. He then made us circle back around just to be back in the same line. A cluster.
10 March 2024
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Pricing is way too high.
3 March 2024
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
I paid my parking and accidentally put…
I paid my parking and accidentally put a wrong letter for my plate number and they wrote me a violation ticket and put my plate as a different state. I contacted them and got no response. I have proof of payment.
22 February 2024
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - MUSIC 2
That's great to hear! Thanks for your review.
Thanks,
Parking.com
The only option was over night parking…
The only option was over night parking for $40. That is a lot when we were just going to eat and to a concert. Then the concert was canceled at the last min. Not that it was your fault, but you can understand the frustration.
19 January 2024
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
It was $40 for a couple hours
It was $40 for a couple hours, very expensive for Charlotte city citizens
21 January 2024
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Way too expensive
I parked to eat!
It was $47.
I think this parking is way too expensive.
20 January 2024
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Spent $41 and went around the building…
Spent $41 and went around the building to get in line for comedy and could have spent $21, very disappointing.
16 December 2023
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
I was charged $81.99 for an event that…
I was charged $81.99 for an event that was 3 hours. I have been trying to get in touch with someone and not getting through. It is very frustrating because that is a lot of money just for that short of a time.
17 December 2023
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback. We have issued you a refund. It may take up to 3-5 business days to process.
Thanks,
Parking.com
Too expensive
10 December 2023
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
I'm a DJ in Charlotte and DJs should…
I'm a DJ in Charlotte and DJs should not have to pay to park anywhere in this city since we are the most important people when people go out for entertainment.
2 December 2023
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
The whole process was difficult and…
The whole process was difficult and confusing with not enough options or proper confirmations
10 November 2023
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Highway Robbery
We had to pay a flat fee for the entire day vs. selecting the number of hours we would like to secure.
12 November 2023
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Way too much money for a two hour show…
Way too much money for a two hour show at the comedy Show!! ($40) + Tax …. Terrible!!
12 November 2023
Reply from Parking.com - MUSIC 2
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
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