Had to submit my whole life information to start. Fee was over the top excessive! Standing in hot sun and could not see phone because of sun on glass was an experience that left me sweaty and hands s... See more
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I've used several different online parking applications, and this is one of my least favorite. I felt it was awkward to use and difficult to get to what I thought was a reasonable price for two hours... See more
Company replied
I found the app a bit tricky to set up because I couldn’t tell if my credit card had gone through. We have an aggressive parking patrole and to avoid a parking fine I entered my card again. A few... See more
Company replied
Conveniently located next to the Fifth Third Bank Pavilion where many events usually happen (like the Friday Latino Nights). They also send alerts when your parking session is about to expire which is... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
241 West Short St, 40507, Lexington, KY, United States
- (859)255-8808
Hasn’t replied to negative reviews
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Easy to use.
Easy to use
Easy to use. Peace of mind knowing I can extend the parking time without having to run back and feed a meter.
Won’t do it again if at all possible!
Had to submit my whole life information to start. Fee was over the top excessive! Standing in hot sun and could not see phone because of sun on glass was an experience that left me sweaty and hands shaking.
Aweful first time experience
Aweful first time experience. Cumbersome process and very expensive.

Reply from Parking.com - MARKET LOT
Deceptive pricing
Street placard advertised parking for $12 but charged over $17 with tax.
Easy-peasy
Very quick, convenient, & user-friendly. Why can't every paid parking lot be like this?!?

Reply from Parking.com - MARKET LOT
Easy to use
Easy to manager in the lot and the QR code helped to facilitate quick payment.

Reply from Parking.com - MARKET LOT
It was close to Rupp arena for my event.
It was waaaaay too expensive!
The reader screen was not working
The reader screen was not working! Very hard and arduous to do it on my phone!
The lot was clean
The lot was clean, well lit and directly behind the building our reservation was set. Win, win!

Reply from Parking.com - MARKET LOT
Cost Is Too Much
Paid through the app and it cost me over $15.00 for 3 hours. Another person in my group parked in the same lot, used the machine in the lot to pay and it only cost her $7.00 for 3 hours. Total B.S.

Reply from Parking.com - MARKET LOT
It’s freakin hassle
It’s freakin hassle. Nice for you to not pay an attendant but to many steps for me to do and pay you. Seems. Backwards. I do the work and u pay you.

Reply from Parking.com - MARKET LOT
Easy
Now that I’ve used the account several times it is pretty easy. Have our account set up for both cars, just need to remember to check which one we are in.

Reply from Parking.com - MARKET LOT
Easy to Use
It was easy to use Parking.com and we were able to keep up with our time. Like this product.

Reply from Parking.com - MARKET LOT
Technical Difficulties
It took at least 10 attempts to get the website to work for our second vehicle. Stood in the lot, in the rain, losing 15 min on our first cars meter trying to get it to work.

Reply from Parking.com - MARKET LOT
Very efficient
Very efficient. Easy to understand !! FAR better than dealing with LexPark! In downtown Lexington, Ky

Reply from Parking.com - MARKET LOT
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