Parking.com - MARKET LOT Reviews 247

TrustScore 3 out of 5

2.8

241 West Short St, 40507 Lexington, KY, US


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Rated 1 out of 5 stars

Had to submit my whole life information to start. Fee was over the top excessive! Standing in hot sun and could not see phone because of sun on glass was an experience that left me sweaty and hands s... See more

Rated 3 out of 5 stars

I've used several different online parking applications, and this is one of my least favorite. I felt it was awkward to use and difficult to get to what I thought was a reasonable price for two hours... See more

Company replied

Rated 4 out of 5 stars

I found the app a bit tricky to set up because I couldn’t tell if my credit card had gone through. We have an aggressive parking patrole and to avoid a parking fine I entered my card again. A few... See more

Company replied

Rated 5 out of 5 stars

Conveniently located next to the Fifth Third Bank Pavilion where many events usually happen (like the Friday Latino Nights). They also send alerts when your parking session is about to expire which is... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 241 West Short St, 40507, Lexington, KY, United States

  • (859)255-8808

2.8

Average

TrustScore 3 out of 5

247 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Won’t do it again if at all possible!

Had to submit my whole life information to start. Fee was over the top excessive! Standing in hot sun and could not see phone because of sun on glass was an experience that left me sweaty and hands shaking.

16 June 2024
Rated 1 out of 5 stars

Aweful first time experience

Aweful first time experience. Cumbersome process and very expensive.

10 June 2024
Parking.com - MARKET LOT logo

Reply from Parking.com - MARKET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy-peasy

Very quick, convenient, & user-friendly. Why can't every paid parking lot be like this?!?

14 May 2024
Parking.com - MARKET LOT logo

Reply from Parking.com - MARKET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to find

Easy to find. Box easily marked.

2 May 2024
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Reply from Parking.com - MARKET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Too expensive

Too expensive

19 April 2024
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Reply from Parking.com - MARKET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use

Easy to manager in the lot and the QR code helped to facilitate quick payment.

20 April 2024
Parking.com - MARKET LOT logo

Reply from Parking.com - MARKET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

The lot was clean

The lot was clean, well lit and directly behind the building our reservation was set. Win, win!

5 April 2024
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Reply from Parking.com - MARKET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Cost Is Too Much

Paid through the app and it cost me over $15.00 for 3 hours. Another person in my group parked in the same lot, used the machine in the lot to pay and it only cost her $7.00 for 3 hours. Total B.S.

7 April 2024
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Reply from Parking.com - MARKET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

It’s freakin hassle

It’s freakin hassle. Nice for you to not pay an attendant but to many steps for me to do and pay you. Seems. Backwards. I do the work and u pay you.

5 April 2024
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Reply from Parking.com - MARKET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy

Now that I’ve used the account several times it is pretty easy. Have our account set up for both cars, just need to remember to check which one we are in.

3 April 2024
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Reply from Parking.com - MARKET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to Use

It was easy to use Parking.com and we were able to keep up with our time. Like this product.

21 March 2024
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Reply from Parking.com - MARKET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Technical Difficulties

It took at least 10 attempts to get the website to work for our second vehicle. Stood in the lot, in the rain, losing 15 min on our first cars meter trying to get it to work.

8 March 2024
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Reply from Parking.com - MARKET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very efficient

Very efficient. Easy to understand !! FAR better than dealing with LexPark! In downtown Lexington, Ky

7 March 2024
Parking.com - MARKET LOT logo

Reply from Parking.com - MARKET LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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