Parking.com - LSS GARAGE Reviews 13

TrustScore 3 out of 5

3.2

Junction Blvd And 59th Ave, 11373 Elmhurst, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

The App is easy to use and dependable. There r plenty of Parking options available reasonably priced. It's a great help .

Company replied

Rated 2 out of 5 stars

When I arrived, the machine would not accept my barcode. I had to get out of the vehicle and go to the attendant. This is the second time that this has happened.

Company replied

Rated 2 out of 5 stars

Very frustrating process. I submitted requests to a number of locations, so when one accepted my application, I wasn't sure which location it was. It took me over a week - after I paid for the parki... See more

Company replied

Rated 5 out of 5 stars

Parking attendent was extremely helpful and courteous. I would park here again. Very close to the Long Island Expressway.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • Junction Blvd And 59th Ave, 11373, Elmhurst, NY, United States

  • (212)321-7500

3.2

Average

TrustScore 3 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The App is easy to use and dependable

The App is easy to use and dependable.
There r plenty of Parking options available reasonably priced.
It's a great help .

11 January 2022
Parking.com - LSS GARAGE logo

Reply from Parking.com - LSS GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

Barcode scanner not working

When I arrived, the machine would not accept my barcode. I had to get out of the vehicle and go to the attendant. This is the second time that this has happened.

2 December 2021
Parking.com - LSS GARAGE logo

Reply from Parking.com - LSS GARAGE

Thank you for your review. We have brought this to the attention of the local management team.

Rated 1 out of 5 stars

Sometimes the app does not work…

Sometimes the app does not work inconveniencing me for work.

14 November 2021
Parking.com - LSS GARAGE logo

Reply from Parking.com - LSS GARAGE

Thank you for your review. We are very sorry for your negative experience. We will pass your feedback along to our app and technology teams to review. If you have any questions, please reach out to us at feedback@parking.com.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great place to park.

Parking attendent was extremely helpful and courteous. I would park here again. Very close to the Long Island Expressway.

29 January 2020
Unprompted review
Parking.com - LSS GARAGE logo

Reply from Parking.com - LSS GARAGE

Thank you for your review, John. We are glad you enjoyed your stay and look forward to you parking with us again soon!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great customer service

Very understanding customer service

6 November 2019
Unprompted review
Parking.com - LSS GARAGE logo

Reply from Parking.com - LSS GARAGE

Thank you for your review. We are glad you enjoyed your stay and look forward to you parking with us again soon.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very smooth transaction.

15 August 2019
Unprompted review
Parking.com - LSS GARAGE logo

Reply from Parking.com - LSS GARAGE

Thank you for your review, Aqil. We're glad you enjoyed your stay and look forward to you parking with us again soon!

Thank you,
Parking.com

Rated 4 out of 5 stars

Nice convenient parking!

Good parking

28 February 2019
Unprompted review
Parking.com - LSS GARAGE logo

Reply from Parking.com - LSS GARAGE

Thank you for your review Pardis, we're glad you enjoyed your stay with us! Was there anything we could've done to earn the full five-star rating? Thank you, Parking.com

Rated 2 out of 5 stars

Very frustrating process

Very frustrating process. I submitted requests to a number of locations, so when one accepted my application, I wasn't sure which location it was. It took me over a week - after I paid for the parking - to finally learn what parking garage I had paid for. I paid for all of those parking days and was not able to use them, which is doubly frustrating. Once I finally found the garage, it took me several attempts to find a manager who could set up an account for me. It seemed that the parking garage was unaware that I had already signed up. When I reached out to parking.com for assistance, I did not hear back for a very long time, and then when I finally did hear back, they could not find my account. I finally have the parking spot that I paid for, which is why I did not give this one star, but it was a very confusing and frustrating process.

3 January 2019
Unprompted review
Parking.com - LSS GARAGE logo

Reply from Parking.com - LSS GARAGE

Thank you for your review. We're sorry to hear you had a negative experience with us, but are happy to hear you were finally able to find your spot and use it. If there's anything else you need regarding your experience with Parking.com, please feel free to contact us at feedback@parking.com

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