Parking.com - LEVEQUE TOWER GARAGE - UBIT Reviews 22

TrustScore 3 out of 5

3.0

40 North Front St, 43215 Columbus, OH, US


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See what reviewers are saying

Rated 4 out of 5 stars

Overall good experience. Garage has a lot of reserved spaces, so be prepared to go higher up. As someone who was visiting from out of town and doesn’t live in a big city, just a little more explanatio... See more

Rated 5 out of 5 stars

Easy - just prepay and show code at the garage, quick & easy. Easier than using cash or credit card. Website could be a little better - didn’t allow me to choose “event parking”, had to select a star... See more

Company replied

Rated 3 out of 5 stars

I love the aspect of purchasing parking ahead of the event, and when it works it’s wonderful. I don’t like how frustrating it was to make the purchase. I had to try many, many, times before it worke... See more

Company replied

Rated 2 out of 5 stars

paid for parking in advance because i was performing at palace theater with my marching band. i get to the parking garage and the qr code they gave me doesn’t even scan. so i take a ticket because no... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 40 North Front St, 43215, Columbus, OH, United States

  • (614)601-7170

3.0

Average

TrustScore 3 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We paid ahead of time and everything…

We paid ahead of time and everything seemed to work just as planned. The parking spaces are pretty small, so fair warning ahead of time. We have a small SUV, so it worked just fine for us. The elevator(s) and license plate camera worked just fine.

11 April 2025
Rated 4 out of 5 stars

Overall good experience

Overall good experience. Garage has a lot of reserved spaces, so be prepared to go higher up. As someone who was visiting from out of town and doesn’t live in a big city, just a little more explanation on how the process works on the website would be helpful for first timers.

27 September 2024
Rated 1 out of 5 stars

No option to refund

No option to refund. The streets were closed with no access to the garage. I wasn't able to park here.

3 July 2024
Parking.com - LEVEQUE TOWER GARAGE - UBIT logo

Reply from Parking.com - LEVEQUE TOWER GARAGE - UBIT

Thank you for your review, Grant. We are very sorry to hear this and will issue a refund.

Thank you,
Parking.com

Rated 3 out of 5 stars

If the app works it’s wonderful, otherwise it’s an aggravation.

I love the aspect of purchasing parking ahead of the event, and when it works it’s wonderful. I don’t like how frustrating it was to make the purchase. I had to try many, many, times before it worked. It wouldn’t take the credit card even removing and reentering it, and no it wasn’t the card nor was it entered incorrectly. It’s a saved card that I use literally daily with no problem.

27 March 2024
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Reply from Parking.com - LEVEQUE TOWER GARAGE - UBIT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Went to the parking garage and they…

Went to the parking garage and they told me that my pass was invalid

8 March 2024
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Reply from Parking.com - LEVEQUE TOWER GARAGE - UBIT

Thank you for your review. We are very sorry to hear this and will reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy and efficient

Easy - just prepay and show code at the garage, quick & easy. Easier than using cash or credit card. Website could be a little better - didn’t allow me to choose “event parking”, had to select a start & end time which was a bit confusing, had to estimate times.

2 March 2024
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Reply from Parking.com - LEVEQUE TOWER GARAGE - UBIT

Thank you for your review, Deborah. We are glad you enjoyed your stay with us and appreciate your feedback!

Thank you,
Parking.com

Rated 3 out of 5 stars

Tòo reserved.

Ended up in the 6th floor after passing tons of reserved spots. Getting out took forever. Elevator only held 6-7 people at a time.

3 February 2024
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Reply from Parking.com - LEVEQUE TOWER GARAGE - UBIT

Thank you for your review, Beth. We appreciate your feedback.

Thank you,
Parking.com

Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible! The code didn’t work. I tried to call the help number on the machine and it didn’t work. There was no one around to ask, as it was the weekend. Ultimately to get out I had to pay for parking AGAIN! So I was double charged. I will never use this service again!

27 January 2024
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Reply from Parking.com - LEVEQUE TOWER GARAGE - UBIT

Thank you for your review. We are very sorry to hear this. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Prepurchaed parking and it was a…

Prepurchaed parking and it was a breeze. 😊

7 December 2023
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Reply from Parking.com - LEVEQUE TOWER GARAGE - UBIT

Thank you for your review, Inge. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

QR code for ticket didn't work

QR code for ticket didn't work. Called for assistance with the button and the lady was of no help.

1 December 2023
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Reply from Parking.com - LEVEQUE TOWER GARAGE - UBIT

Hi Christopher - we are sorry to hear this. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 2 out of 5 stars

sold parking when i didn’t need to pay, qr code doesn’t even work

paid for parking in advance because i was performing at palace theater with my marching band. i get to the parking garage and the qr code they gave me doesn’t even scan. so i take a ticket because no one came when i pressed the button for help, and it turns out that after events they just leave the garage open to leave so you don’t even actually have to pay. so why did they sell me parking on a day i don’t have to pay?? idk but i wasted $20

16 November 2023
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Reply from Parking.com - LEVEQUE TOWER GARAGE - UBIT

Thank you for your review, Arielle. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

Purchase parking in advance and…

Purchase parking in advance and received a QR code which did not work. There was no attendant on-site. Had the hassle of paying twice (had to pay more at the garage) and calling to get a refund.

21 November 2023
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Reply from Parking.com - LEVEQUE TOWER GARAGE - UBIT

Thank you for your review. We are very sorry that this happened. We see that you were already refunded but we will share this with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Palace event

We came for an event at the Palace. Wanted to park close. This garage was perfect. Bought parking pass online ahead. The attendant scanned the pass and told us we could exit any gate anytime that night. Exiting after the event with many many other cars couldn't have easier and timely. Thank you.

19 November 2023
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Reply from Parking.com - LEVEQUE TOWER GARAGE - UBIT

Thank you for your review, Cathy. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Convenient location

Parking was easy and convenient to our location.

9 November 2023
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Reply from Parking.com - LEVEQUE TOWER GARAGE - UBIT

Thank you for your review, Rebecca. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

What a deal!

I just purchased a prepaid parking pass for an event. I paid $5.99 and my friends paid $15.

29 October 2023
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Reply from Parking.com - LEVEQUE TOWER GARAGE - UBIT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Traffic Backup

We did not end up using the garage because of the mammoth traffic back-up. No time to wait: we had tickets for a show at the Palace Theater.

16 October 2023
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Reply from Parking.com - LEVEQUE TOWER GARAGE - UBIT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Broken elevator, walked up to the top floor after knee surgery

The first 5 levels were for reserved and small cars, not a big deal, so I had to park in the top floor to find an open space. After the event your elevator broke so I had to walk up the steps to the top flour, that’s wouldn’t have been a big deal but I just had knee surgery….. it took me an hour to climb up all the stairs

12 October 2023
Parking.com - LEVEQUE TOWER GARAGE - UBIT logo

Reply from Parking.com - LEVEQUE TOWER GARAGE - UBIT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Paying online was simple. It was nice to know where I was parking and pay for it in advance. Clean garage. Close to Palace Theater.

26 September 2023
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Reply from Parking.com - LEVEQUE TOWER GARAGE - UBIT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Reserved and paid for parking in…

Reserved and paid for parking in advance at a garage in Columbus. Scanned the code to enter garage. Received an error that ode was incorrect. Tried several times, finally gave up and took a ticket, thinking I had to scan on the way out. After meeting, tried to exit...no go. Scanned and received error I had an incorrect code. Had to call the service center and they told me to turn up brightness...already at max Take out ticket and try again. Nope. Finally...15 mins later, after I provided code on the receipt, they raised the gate to allow me to exit. The was not a smooth process and very disappointed. Not sure I would use this again.

14 September 2023

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