your spots at Lake Cook Road default to 2 hours windows to book when it should just book you for the entire day (it is the same price to book for 2 hours versus 24 hrs). I had to waste time dealing w... See more
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Always helpful & courteous whenever I have had to call with questions about my account.
Company replied
Reliability is an issue. There have been multiple instances, one spanning the course of several days, where I was not able to pay for parking through the website (Lake Cook Rd location in IL). The e... See more
I don't like that you charge a fee in addition to the parking rate.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
601 Lake Cook Rd, 60015, Deerfield, IL, United States
- (773)714-9262
Hasn’t replied to negative reviews
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your spots at Lake Cook Road default to…
your spots at Lake Cook Road default to 2 hours windows to book when it should just book you for the entire day (it is the same price to book for 2 hours versus 24 hrs). I had to waste time dealing with this bc I accidentally booked for 2 hours for the first time and then they tried charging me a fee. Please set the default end time for this location to 11:59 pm. appreciate it
Poor drop down choices
It was a 24hr lot but there was no way to pay a daily purchase price. Hour select only allowed 5:30 to 7:30 which made it appear that I could not park after 7:30.
I cannot use a certain credit card with…
I cannot use a certain credit card with them because they say it expired when it is not. Their software is junk.
App not user friendly and scsn code at…
App not user friendly and scan code at station doesn’t work
Very safe
Multiple ways to pay If you’re in a rush(which I was). The waiting room was nice and clean.
I don't like that you charge a fee in…
I don't like that you charge a fee in addition to the parking rate.

Reply from Parking.com - Lake Cook Road
35%Fee seems like a lot
Machines to pay for parking with cash…
Machines to pay for parking with cash are often out of order forcing parkers to pay $2.72 for parking instead of the $2.00 cash payment.
They gave me a ticket for a space I…
They gave me a ticket for a space I paid for. I entered the license number and it matched the one on the ticket. In the process of disputing.

Reply from Parking.com - Lake Cook Road
Easy access and comfortable
Very helpful
Always helpful & courteous whenever I have had to call with questions about my account.

Reply from Parking.com - Lake Cook Road
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