Parking.com - JOURNAL SQUARE RAMP GARAGE Reviews 114

TrustScore 3.5 out of 5

3.7

270 Magnolia Ave, 7306 Jersey City, NJ, US


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See what reviewers are saying

Rated 3 out of 5 stars

Parking was fine once we found the garage. The address provided on the reservation was accurate, but there was construction blocking that entrance. Plus it was not as close to the PATH station as I’d... See more

Company replied

Rated 1 out of 5 stars

The Parking.com App has bugs. I own an Samsung Galaxy S21 Ultra Android phone and have been using this app for over a year. Every single day I want to pay for Parking, I log onto the App using my Goog... See more

Company replied

Rated 4 out of 5 stars

We booked online to “reserve” the evening before we used the parking lot. Drove in, found parking and walked to the PATH station heading to WTC station in Manhattan. Easy and convenient and relatively... See more

Company replied

Rated 5 out of 5 stars

Entry was closed the regular way we used to park so had to take the transit to the next lane and then park, no hassles and simple as there is the parking ticket purchased online for duration required

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 270 Magnolia Ave, 7306, Jersey City, NJ, United States

  • (800)836-6666

3.7

Average

TrustScore 3.5 out of 5

114 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy to use parking.

2 September 2024
Parking.com - JOURNAL SQUARE RAMP GARAGE logo

Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Location on Point

Easy to use. Perfect location to train station.

18 August 2024
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Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Spots were very tight

Spots were very tight, luckily I had my small vechile because my truck would not have fit. Place looked very run down.

16 August 2024
Parking.com - JOURNAL SQUARE RAMP GARAGE logo

Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

We appreciate you taking the time to share your feedback. We strive to provide a comfortable and convenient experience for all our customers, and your feedback is valuable as we work to improve.

Thank you,
Parking.com

Rated 5 out of 5 stars

Entry was closed the regular way we…

Entry was closed the regular way we used to park so had to take the transit to the next lane and then park, no hassles and simple as there is the parking ticket purchased online for duration required

27 July 2024
Parking.com - JOURNAL SQUARE RAMP GARAGE logo

Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Parking was fine once we found the…

Parking was fine once we found the garage. The address provided on the reservation was accurate, but there was construction blocking that entrance. Plus it was not as close to the PATH station as I’d thought it was, my fault for not reading the map well and construction blocking a quicker path.

1 August 2024
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Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

Rated 2 out of 5 stars

Equipments in the parking were not well…

Equipments in the parking were not well maintained and I felt it insecure. They should be removed if not in use. Someone hit and broke the front bumper of our car.

17 July 2024
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Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

Rated 1 out of 5 stars

The Parking.com App has bugs

The Parking.com App has bugs. I own an Samsung Galaxy S21 Ultra Android phone and have been using this app for over a year. Every single day I want to pay for Parking, I log onto the App using my Google account and unless I long on while I'm connected to Wifi at home and not using cellular data, I get an error message after attempting to connect via my Google account. I always have to go on my Device's App Storage and clear the Parking.com App's Data and Cache every before I can attempt to log on to my Parking.com and to avoid the error message. Also, I get an error message when I want to another payment method. After, enter all credit card information and clicking Save Credit Card, there is an error message. Still haven't been able to add another Credit Card.

16 July 2024
Parking.com - JOURNAL SQUARE RAMP GARAGE logo

Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review. We are very sorry to hear this and have shared it with the local management team. You can also reach out to us at customercare@spplus.com.

Thank you,
Parking.com

Rated 5 out of 5 stars

The app was helpful and asking space…

The app was helpful and asking space location was easy to locate.

17 May 2024
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Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review, Israel. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

It was convenient to walk to PATH…

It was convenient to walk to PATH station.

5 May 2024
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Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Parking attendant wrote me out a ticket…

Parking attendant wrote me out a ticket after I parked my van while sitting in it doing paperwork for my job. I didn’t get an opportunity to pay online in time.

14 March 2024
Parking.com - JOURNAL SQUARE RAMP GARAGE logo

Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review. We appreciate your feedback and will share it with the local management team. You can also reach out to us at customercare@spplus.com.

Thank you,
Parking.com

Rated 1 out of 5 stars

The elevator has been out of order

The elevator has been out of order. Last two times I used it security has been nonexistent. No one enforces people parking in non parking areas that making maneuvering out the garage difficult. Broken windows in staircase. Owning and running a garage is one thing but MAINTAINING is another.

14 March 2024
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Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review, Melissa. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very easy and convenient.

Very easy and convenient.

19 February 2024
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Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Simplicity of the whole process

Simplicity of the whole process, especially now that the app was right there! Makes things easier.

14 January 2024
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Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review, Reagan. We are gald you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

very bad

confusing website

28 December 2023
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Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 4 out of 5 stars

No hassle to set in.

No hassle to set in.
I wanted to check how to extend for 2 more hours (I'd presume that would be free of charge), but I couldn't find any way to check that... after 3 days, I'd believe 2 hours would be nothing.
Anyways, we changed plans and took the car out of the parking place.

29 December 2023
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Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review, Jose. We are glad you enjoyed your stay and everything worked out.

Thank you,
Parking.com

Rated 4 out of 5 stars

Seamless process

Not having to worry about my vehicle, while staying at an Air BnB for the weekend, left me with just fun and relaxation; w/o dealing with anyone, which I prefer.

16 December 2023
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Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review, Tara. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - JOURNAL SQUARE RAMP GARAGE logo

Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review, Kathy. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

I got a ticket while legally parked…

I got a ticket while legally parked with a 12 hour payment. I'm not paying that, so yall figure it out.

23 October 2023
Parking.com - JOURNAL SQUARE RAMP GARAGE logo

Reply from Parking.com - JOURNAL SQUARE RAMP GARAGE

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

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