Parking.com - HOLIDAY INN EXPRESS Reviews 28

TrustScore 4.5 out of 5

4.3

5760 Polaris ave., 89118 Las Vegas, NV, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Was confused about license number for rental car, called office and lady was super helpful. Easy to get a space for the Taylor swift concert fairly close too.

Company replied

Rated 1 out of 5 stars

There was no clear direction of where I could park. I ended up parking in the front of the lot where I was told by the hotel I couldn’t park there. Your attendant said we could park wherever there was... See more

Company replied

Rated 1 out of 5 stars

I went to tailgate at 9:00 am no one around to get a piece of paper or something to put on my windshield . So my car doesn’t get towed. I had to leave a note on my windshield and a confirmation number... See more

Company replied

Rated 5 out of 5 stars

Probably the best parking experience I have ever had, drove up, showed my parking payment and parked right away, all in less than 5 minutes

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 5760 Polaris ave., 89118, Las Vegas, NV, United States

  • (702)598-0275

4.3

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It was impossible to find the lot

It was impossible to find the lot I paid to park in. No signage, no one knew anything about the fact that this site even existed, or where I was supposed to go. Awful experience. Eventually talked to the front desk about where I should go, and they told me to park out back. I spent my entire sporting event stressed about the possibility of my car getting towed, because I had no clue if I was parked in the proper place or not. Will NOT being using this service again.

31 August 2023
Parking.com - HOLIDAY INN EXPRESS logo

Reply from Parking.com - HOLIDAY INN EXPRESS

Sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - HOLIDAY INN EXPRESS logo

Reply from Parking.com - HOLIDAY INN EXPRESS

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

So grateful for the service

So grateful for the service. We were in and out of Allegiant stadium on one of the busiest nights of the year!!

24 March 2023
Parking.com - HOLIDAY INN EXPRESS logo

Reply from Parking.com - HOLIDAY INN EXPRESS

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

I went to tailgate at 9:00 am no one…

I went to tailgate at 9:00 am no one around to get a piece of paper or something to put on my windshield . So my car doesn’t get towed. I had to leave a note on my windshield and a confirmation number that I purchased a parking pass. Went back to the parking spot at 11am nobody was still around. My car was still there so stress out

7 January 2023
Parking.com - HOLIDAY INN EXPRESS logo

Reply from Parking.com - HOLIDAY INN EXPRESS

We're sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Probably the best parking experience I…

Probably the best parking experience I have ever had, drove up, showed my parking payment and parked right away, all in less than 5 minutes

1 January 2023
Parking.com - HOLIDAY INN EXPRESS logo

Reply from Parking.com - HOLIDAY INN EXPRESS

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

It was easy to book

It was easy to book, lots of stalls, good value

7 January 2023
Parking.com - HOLIDAY INN EXPRESS logo

Reply from Parking.com - HOLIDAY INN EXPRESS

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Super easy and fast

Super easy and fast! Very close to venue as well.

1 January 2023
Parking.com - HOLIDAY INN EXPRESS logo

Reply from Parking.com - HOLIDAY INN EXPRESS

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

Horrible System

There was no clear direction of where I could park. I ended up parking in the front of the lot where I was told by the hotel I couldn’t park there. Your attendant said we could park wherever there was a spot. The hotel stated where the parking was at and there was no spots available there. I was then directed to a lot further away to park at which was not convenient at all

1 January 2023
Parking.com - HOLIDAY INN EXPRESS logo

Reply from Parking.com - HOLIDAY INN EXPRESS

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Was confused about license number for…

Was confused about license number for rental car, called office and lady was super helpful. Easy to get a space for the Taylor swift concert fairly close too.

23 November 2022
Parking.com - HOLIDAY INN EXPRESS logo

Reply from Parking.com - HOLIDAY INN EXPRESS

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Alligent Stadium

Great location, easy walk to the stadium, the staff on duty was friendly and informative

8 October 2022
Parking.com - HOLIDAY INN EXPRESS logo

Reply from Parking.com - HOLIDAY INN EXPRESS

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Loved the ease.

29 August 2022
Parking.com - HOLIDAY INN EXPRESS logo

Reply from Parking.com - HOLIDAY INN EXPRESS

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Parking

Excellent thank you

15 August 2022
Parking.com - HOLIDAY INN EXPRESS logo

Reply from Parking.com - HOLIDAY INN EXPRESS

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 4 out of 5 stars

Parking was great but the title of the…

Parking was great but the title of the hotel was incorrect and it made it confusing to find.

13 February 2022
Parking.com - HOLIDAY INN EXPRESS logo

Reply from Parking.com - HOLIDAY INN EXPRESS

Thank you for the feedback. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look