The QR code did not work. This delayed our entry at a time that many cars were arriving and having to wait behind us. It would have been nice to get a heads up about the parking situation when we book... See more
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I rate my parking experience as a 3 star for a couple of reasons. Parking was easy and the lots were clean. However, figuring out the app was challenging. I didn't like using a credit card for a compe... See more
The parking was convenient but always frustrating when outdoor parking is this expensive to stay at a hotel. I am always suspicious about QR codes on poles and had to work to find a way to get there m... See more
Company replied
it was all good until I thought i needed 15 more minutes and it charged me another 8.00, and when I knew i did not need the 15 minutes there was no way to stop it, after i realized i was not going to... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
2055 Summer Lee Drive, 75032, Rockwall, TX, United States
- (214)748-1293
2.9
Average
152 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Secure and easy to use
9 May 2025
I’ve had enough
I’ve had enough. The parking used to be free, now 15.99/day. There are other, better hotels. Room rates are too high compared to equal/better choices. Good bye, and good luck.
4 May 2025
Fast and easy
29 April 2025
IT WAS CONFUSING AND THE APP WAS NOT…
IT WAS CONFUSING AND THE APP WAS NOT EASY TO UTILIZE
27 March 2025
Everyone does not own a cellphone
Everyone does not own a cellphone. Senior citizens like myself know nothing about QR codes!
16 March 2025
I was over charged for parking.
10 November 2024
Very easy to fill out questionnaire and…
Very easy to fill out questionnaire and pay for parking with my credit card.
9 November 2024
It was easy to access
It was easy to access, and manage without having to check parking everyday.
8 November 2024
I liked the ease of parking close by to…
I liked the ease of parking close by to the hotel main entrance but truly disliked the cost.
3 November 2024
Parking was easy in and easy out
Parking was easy in and easy out. No issues at all. Plenty of parking adjacent to hotel.
11 October 2024
The parking was convenient but as a…
The parking was convenient but as a hotel guest why would they cut your time at 12am and not until 11am the next morning when you would normally check out if the hotel
6 October 2024
The system is not user friendly
The system is not user friendly. When going in and out it's like we had to start over again. Totally a headache to deal with.
The workers did not fully know how to navigate through the system. The guys were caring and tried their best to help.
4 October 2024
It sucks that you pay for a night at a…
It sucks that you pay for a night at a Hilton hotel and you have to pay 16.00 for parking.
2 October 2024
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