No issues with safety or parking spots availability, nor reservation issues. But I tried to get to the street level and there where no elevators working that day I parked there. Don't know how people... See more
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This is my first time going to Parking.com. I purchased a 3hr parking space @ Grant Park North. Everything went well until I had a delayed appointment that took me over the first 3 hr purchased. I a... See more
Company replied
The app is simple to use, the parking pass worked flawlessly (pro tip: take a screen shot of the pass so you can use the scanner in a subterranean parking lot where you can’t get LTE signal for intern... See more
You need more consistency in pricing. As someone who parks almost daily it's a rip off at any price. Discounts should be given to non tourist and people that are chicago residents.
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
25 N. Michigan Ave., 60602, Chicago, IL, United States
- (312)443-1533
Hasn’t replied to negative reviews
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Excellent way to save time and money
The app automatically changes the check respon-in
The app automatically changes the check-in and checkout time from “reserve” to “check out”. The result being a reservation time two hours earlier than actual arrival. Upon checkout I hade to pay an additional $12.
If you use wheelchair or have a cart, go somewhere else
No issues with safety or parking spots availability, nor reservation issues. But I tried to get to the street level and there where no elevators working that day I parked there. Don't know how people on wheel chair would get out of there. I could carry my stroller wagon, but handicapped people would be in troubles in this parking lot.
That the gate already knew our car and…
That the gate already knew our car and we didn’t have to do anything. It was a great easy process!
You need more consistency in price.
You need more consistency in pricing. As someone who parks almost daily it's a rip off at any price. Discounts should be given to non tourist and people that are chicago residents.
I didn’t even had to present my…
I didn’t even had to present my receipt. I assumed the gate read my plates and opened automatically in and out
location was convenient and close to my…
location was convenient and close to my appointment
Terrible experience
The payment did not work several times. Then the email did not contain a working link with a barcode to scan so I called to refund prior to the start time since the whole process was terrible

Reply from Parking.com - GRANT PARK NORTH
Get the Application & subscribe
There is stuff available to assist in case you have difficulty entering or exiting the parking lot. Very helpful stuff.
Easy to access and use of the pass to…
Easy to access and use of the pass to the parking place

Reply from Parking.com - GRANT PARK NORTH
I booked the wrong time
I booked the wrong time, i noticed right after i booked it, they refunded that purchase and i bought the correct time.
Great customer service👍

Reply from Parking.com - GRANT PARK NORTH
QR code didn't work.
The QR code didn't work and if it weren't for an understanding attendant, I would've had to pay for parking twice over.

Reply from Parking.com - GRANT PARK NORTH
Experience was great
Experience was great. I had to cancel my parking which was very easy.
It's so convenient
It allows me to find nearby parking garages at any time, and I can save a lot of money by booking a few minutes in advance instead of just parking in. Overnight parking is even more cost-effective.
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