Worker there very helpful! Will definitely use again if I’m in the area!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Parking passes brought days prior online does not work when you arrive to the parking location. The scanner says “unexpected discounted price”
Company replied
It works, it saves money!
I used Parking.com to park in Boston. I followed the directions just as they appeared on the sheet. I had printed it out since it also included the QR Code. I scanned the QR Code several times and the... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
204 A Street, 2210, Boston, MA, United States
- (617)350-4008
2.4
Poor
11 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Parking passes brought days prior…
Parking passes brought days prior online does not work when you arrive to the parking location. The scanner says “unexpected discounted price”
12 January 2020
Unprompted review
Reply from Parking.com - GILLETTE A STREET
Hi Nehemie,
Thank you for your review. We're sorry you had a negative experience during your stay with us, and that there were issues with the barcode you purchase. We have forwarded your feedback to the local management team, and someone should be in touch.
Thank you,
Parking.com
QR code does not work
QR code does not work, had to call parking assistance.
7 June 2019
Unprompted review
your site is always down so I can never…
your site is always down so I can never purchase in advance and your customer service never follow-up.
5 June 2019
Unprompted review
Reply from Parking.com - GILLETTE A STREET
Thank you for your review,
We're going to reach out to you directly to see if we can get to the bottom of this issue.
Thank you,
Parking.com
QR code was not readable by the parking…
QR code was not readable by the parking machines. Had to spend 15-20 mins with a parking attendant to get out of the parking lot.
2 June 2019
Unprompted review
Bad Customer Service
I had an issue with my parking and contacted customer service over a week ago. No one has gotten back to me. I will not be using this service again.
29 May 2019
Unprompted review
The parking pass did not work
25 May 2019
Unprompted review
Worker there very helpful
Worker there very helpful! Will definitely use again if I’m in the area!
22 May 2019
Unprompted review
Parking lot scanner incompatible with pass, no customer support response.
Parking pass was not accepted at the time of departure (no attendant, exit had different type of scanner than pass (bar code vs. QR code). Multiple attempts made to contact customer support to resolve charge, never contacted. Wouldn't use again.
22 April 2019
Unprompted review
I was trying to book arriving at 730am…
I was trying to book arriving at 730am leaving at 530pm - it kept defaultintg to arriving 930am departing 730am the next day - I finally booked when I thought it was all set. it printed as 930am instead - i should have called parking.com but instead I made the mistake of calling the parking garage company which said it wouldn’t be an issue so I never called to dispute the incoming time that was printed. wouldn’t you know the parking garage made me pay again and the full price even though I told them the issue. - overall I paid twice & paid double. Parking.com needs to get there online booking kinks worked out so this doesn’t happen again.
24 February 2019
Unprompted review
Should have skipped Parking.com
I used Parking.com to park in Boston. I followed the directions just as they appeared on the sheet. I had printed it out since it also included the QR Code. I scanned the QR Code several times and the message just said: "Event Not Available." So, I got to pay for parking twice that day. I have to now dispute this second charge (which was more) with my credit card company. I should have read these reviews first since so many people seemed to have the same problem.
17 January 2019
Unprompted review
Reply from Parking.com - GILLETTE A STREET
Hi J
Thank you for your review. It sounds like you had a negative experience during your stay with us. We'd like to hear more about how we can improve. Can you email us at socialmedia@spplus.com so we can get you in touch with the local management team?
Thank you,
Parking.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.