Parking.com - GATEWAY CENTER GARAGE Reviews 22

TrustScore 3.5 out of 5

3.4

400 Liberty Ave, 15222 Pittsburgh, PA, US


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Rated 1 out of 5 stars

The garage never bothered to inform us of road closures that blocked entry to the garage due to concert and celebrations. They provided no information on it and no info on refunds. So basically lost $... See more

Company replied

Rated 5 out of 5 stars

Easy to find an available space at a garage of my choice. It is downtown rather than next to the stadium (which is prohibitively expensive), next to the subway station. The subway is free and will dro... See more

Rated 1 out of 5 stars

Was told incorrectly that I could go to and from the parking garage during the multiple days that I booked and that was not the case. I ended up spending way more in parking fees than I would have wit... See more

Rated 5 out of 5 stars

Great weekend rate, easy to book online, smooth entry and exit from garage, nice parking spot readily available. Will definitely use again & recommend.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 400 Liberty Ave, 15222, Pittsburgh, PA, United States

  • (844)472-7577

3.4

Average

TrustScore 3.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Prepaid Ticket Failed

I prepaid for overnight parking, and I printed out my ticket. Unfortunately, the machine did not successfully scan the code. I ended paying full price again to park in the garage.

25 July 2024
Rated 5 out of 5 stars

The staff was great

It was a good location, price was reasonable. The walk was a little far, but not too bad. Definitely better than being parked at the stadium.

26 July 2024
Rated 5 out of 5 stars

Convivence with economy!

Easy to find an available space at a garage of my choice. It is downtown rather than next to the stadium (which is prohibitively expensive), next to the subway station. The subway is free and will drop us right next to the stadium.

15 July 2024
Rated 1 out of 5 stars

The streets were closed around the…

The streets were closed around the parking garage that I reserved for parking. I could not get to the garage and had to pay again for parking in a different garage. I'm not from Pittsburgh so I had no idea what streets would be open and which were not. This is something I feel should have been disclosed to me when I reserved the parking spot.

4 July 2024
Parking.com - GATEWAY CENTER GARAGE logo

Reply from Parking.com - GATEWAY CENTER GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Confusing as hell to navigate a needed…

Confusing as hell to navigate a needed last minute change. No help from customer support.

14 May 2024
Parking.com - GATEWAY CENTER GARAGE logo

Reply from Parking.com - GATEWAY CENTER GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great rate, great experience

Great weekend rate, easy to book online, smooth entry and exit from garage, nice parking spot readily available. Will definitely use again & recommend.

18 May 2024
Parking.com - GATEWAY CENTER GARAGE logo

Reply from Parking.com - GATEWAY CENTER GARAGE

Hello,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Can’t leave and return

I paid for a weekend of parking and did not see anywhere that I could not leave the parking garage and reenter using the same reservation. I literally used 3 hours of the pass I paid for.

14 April 2024
Parking.com - GATEWAY CENTER GARAGE logo

Reply from Parking.com - GATEWAY CENTER GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Will use this site every time!!

What a fast, easy and economical process. Could not have been easier to book ahead and access the garage with the QR code. Genius!

31 December 2023
Parking.com - GATEWAY CENTER GARAGE logo

Reply from Parking.com - GATEWAY CENTER GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

The garage never bothered to inform of road closure us…

The garage never bothered to inform us of road closures that blocked entry to the garage due to concert and celebrations. They provided no information on it and no info on refunds. So basically lost $62 I paid and had to park elsewhere.

11 June 2023
Parking.com - GATEWAY CENTER GARAGE logo

Reply from Parking.com - GATEWAY CENTER GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I paid for a parking spot that I never…

I paid for a parking spot that I never used due to road construction and detour I couldn’t get access to the entrance. Not good on the garage or website. Dont advertise and charge for a spot that can’t be used. I paid $25 for this!

11 June 2023
Parking.com - GATEWAY CENTER GARAGE logo

Reply from Parking.com - GATEWAY CENTER GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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