Parking.com - FIRST PRESBYTERIAN LOT Reviews 96

TrustScore 2.5 out of 5

2.5

331 Church Street, 40507 Lexington, KY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

the good news, found a place to park. Bad News, only choice was for some kind of special event I have never heard of. Signs in lot said something about $14 max. We paid $22+ to park in an empty lot... See more

Company replied

Rated 3 out of 5 stars

For a first time user of this type of service I had to get assistance from an adjacent parking attendant who entered all info required on my I phone. I am 85 years old and do not have the full working... See more

Rated 5 out of 5 stars

Convenient knowing that you had a place to park before leaving home. No searching for a lot and settling for anything...was able to park where I wanted to. Would use this service again without hesita... See more

Company replied

Rated 3 out of 5 stars

For me it was the use of new technology related to a parking app. Once I worked through the instructions the system worked fine. Had the weather been anything but beautiful I probably would have par... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 331 Church Street, 40507, Lexington, KY, United States

  • (859)295-7005

2.5

Poor

TrustScore 2.5 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

It was very confusing to use the pay…

It was very confusing to use the pay system. I thought I had chosen 1 hour and somehow I ended up with 1 day and had to pay 24.95 for an hour of parking.

20 July 2024
Parking.com - FIRST PRESBYTERIAN LOT logo

Reply from Parking.com - FIRST PRESBYTERIAN LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Ass pain and not working app

Not able to select the location I was initially at. I had to move to another lot.

9 July 2024
Parking.com - FIRST PRESBYTERIAN LOT logo

Reply from Parking.com - FIRST PRESBYTERIAN LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Convenient location

The price for parking is becoming ridiculous. I just hope the organization that actually owns the lot gets properly paid by the organization that “monitors” the lot.

29 June 2024
Parking.com - FIRST PRESBYTERIAN LOT logo

Reply from Parking.com - FIRST PRESBYTERIAN LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Typo on plate number? Pay twice!

I noticed an error on my license plate number and the app wouldn't let me go back and fix it. I had to pay twice! It should not be impossible to update a plate number after you pay. That is predatory. There are other lots in which to park.

18 June 2024
Rated 2 out of 5 stars

ridiculous price to park in an empty lot

the good news, found a place to park.
Bad News, only choice was for some kind of special event I have never heard of. Signs in lot said something about $14 max. We paid $22+ to park in an empty lot. We were downtown to see our grandkids at Lexington Childrens theater. there was no game, no obvious activity at any of the venues we walk by. Absolutely no reason for such a ridiculous price. The other grandparents only paid $7 (still outrageous" to park in a parking garage.

14 June 2024
Parking.com - FIRST PRESBYTERIAN LOT logo

Reply from Parking.com - FIRST PRESBYTERIAN LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

You charged me $24.00 to park I

You charged me $24.00 to park I. The lot by Arts Place for a Charity event. Another person there paid $5.00. (I have proof) and another person paid $9:00. That is wrong because many people coming to this event cannot afford that. I plan to report you to Linda Gorton and Jim Frazier!

15 May 2024
Rated 5 out of 5 stars

Quick and easy process

Quick and easy process to register your car and pay!

27 April 2024
Parking.com - FIRST PRESBYTERIAN LOT logo

Reply from Parking.com - FIRST PRESBYTERIAN LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Over priced to just go to dinner at…

Over priced to just go to dinner at Pies and Pints. 24.00. Rip off!

27 April 2024
Parking.com - FIRST PRESBYTERIAN LOT logo

Reply from Parking.com - FIRST PRESBYTERIAN LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Too slow to fill in pay forms

Too slow to fill in pay forms

11 April 2024
Parking.com - FIRST PRESBYTERIAN LOT logo

Reply from Parking.com - FIRST PRESBYTERIAN LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

HATE YOUR SYSTEM in every way

HATE YOUR SYSTEM in every way. Takes too much time, too many steps, wastes time:,

10 April 2024
Parking.com - FIRST PRESBYTERIAN LOT logo

Reply from Parking.com - FIRST PRESBYTERIAN LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Worst parking experience in my entire…

Worst parking experience in my entire life. Lost hours of my life due to faulty machines and horrible design. This management company should be fined for stealing customer money as they attempt to get out of this fire hazard of a structure!

5 April 2024
Unprompted review
Parking.com - FIRST PRESBYTERIAN LOT logo

Reply from Parking.com - FIRST PRESBYTERIAN LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Very hard to log in

Very hard to log in. I have used this website before, you need an app that can keep my data on file. There was an option for special event parking but I wasn't able to choose it and got charged the maximum. Also, if I work for a non-profit that is having an event, can we contact you for special pricing?

16 March 2024
Parking.com - FIRST PRESBYTERIAN LOT logo

Reply from Parking.com - FIRST PRESBYTERIAN LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Too expensive

Too expensive

20 March 2024
Parking.com - FIRST PRESBYTERIAN LOT logo

Reply from Parking.com - FIRST PRESBYTERIAN LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

WAYYYYY too expensive

WAYYYYY too expensive. $25 for 2 hours but I didn’t have another option.

11 March 2024
Parking.com - FIRST PRESBYTERIAN LOT logo

Reply from Parking.com - FIRST PRESBYTERIAN LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

It was easy and efficient.

It was easy and efficient.

18 February 2024
Parking.com - FIRST PRESBYTERIAN LOT logo

Reply from Parking.com - FIRST PRESBYTERIAN LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Opera House

Was able to park close to our event.

20 January 2024
Parking.com - FIRST PRESBYTERIAN LOT logo

Reply from Parking.com - FIRST PRESBYTERIAN LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Rates are WAY to HIGH

Rates are WAY to HIGH. I was charged almost $25 for 3 hrs.

26 January 2024
Parking.com - FIRST PRESBYTERIAN LOT logo

Reply from Parking.com - FIRST PRESBYTERIAN LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

The QR Code you had posted was a SCAM!!!

The QR Code you had posted was a scam. It wound up going to Starller website which took my information...only not to provide parking...and I get an email "thanking me" for signing up and it stated it would be charging $49.99 a month. Googled this....and it is all over the internet about being a SCAM!!! And it came from the QR Code on your sign!!! Now I am fighting to get this removed and having to change my credit card number ...all from your sign. Have a REAL PERSON at these lots!!

21 January 2024
Parking.com - FIRST PRESBYTERIAN LOT logo

Reply from Parking.com - FIRST PRESBYTERIAN LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look