I initially paid for my session as a guest, immediately afterwards I was asked to create an account in the app. However, the session never transfered over to the app and I was forced to pay full pric... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good rate, excellent customer service. Our car was brought down within 1 or 2 minutes of our request.
Charge me twice and when I called to try to get a refund customer service told me I had to call a different number because they were unable to see the parking lot information. When I called the other... See more
Used this app when parking at the Museum of Science & Industry. The app is great, accessible & convenient. What made me upset was the fact that I paid $20 the first time for 5 hours, then needed to ex... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
1857 Columbia Dr, 60637, Chicago, IL, United States
- (312)742-7667
2.7
Poor
149 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid!!
Paid for parking through QR code and still got ticket through city of chicago. When I called for assistance they said there’s nothing they could do. Avoid!!
23 March 2025
The worst experience in my life
The worst experience in my life, my car got stolen. I want my money back
29 April 2025
Double Charge
Charge me twice and when I called to try to get a refund customer service told me I had to call a different number because they were unable to see the parking lot information. When I called the other number I got voicemail. It should not be that hard to get a refund.
18 April 2025
Good rate, great service
Good rate, excellent customer service. Our car was brought down within 1 or 2 minutes of our request.
8 April 2025
My hood was popped open
My hood was popped open. Not sure of that happened there or before.
3 April 2025
Paid over $20.00 to park and had my…
Paid over $20.00 to park and had my vehicle broken into during the day!
31 March 2025
I added less time for my parking spot…
I added less time for my parking spot and I got charged the same amount as before
24 March 2025
It's terrible this app took $20+ every…
It's terrible this app took $20+ every 1hr transaction when ever extended but found the price is same even 4hr is $20. It stolen my money lots.
20 February 2025
So easy to pay and find my car 🚗 …
So easy to pay and find my car 🚗 chciago has came along way with parking
9 February 2025
Easy set up and access
11 November 2024
Too expensive
8 November 2024
Instructions to find garage were not…
Instructions to find garage were not helpful at all.
27 October 2024
I picked 3 hours and I paid 20$
I picked 3 hours and I paid 20$, when I wanted to extend time by 1 hour it charged me extra 20$ while other people paid only 20$ for the whole 5 hour they stayed in the museum.
2 November 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.