Purchased a ticket Eakins Oval, when we arrived the lot was closed. Tried to call to get refund couldn't get through after waiting 20 minutes on hold system disconnected. Event was planned never shoul... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Local roads were closed and we were not able to access the parking lot. Detours need to be called out before reserving parking.
We visited museum of arts for a day visit. Parking lot is very limited for many visitors but it is a safe to park and secured environment. We are lucky to get a spot and paid parking fee successfully... See more
Company replied
Great parking facility in a wonderful location. The only negative: It is difficult to find. No large easy to view sign showing this great find exists. We stumbled upon it by chance after circli... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
2451 Ben Franklin Parkway, 19130, Philadelphia, PA, United States
- (215)680-1925
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Local roads were closed and we were not…
Local roads were closed and we were not able to access the parking lot. Detours need to be called out before reserving parking.
Paid for parking for the Rocky Run and…
Paid for parking for the Rocky Run and couldn’t get to the parking
Purchased a ticket Eakins Oval
Purchased a ticket Eakins Oval, when we arrived the lot was closed. Tried to call to get refund couldn't get through after waiting 20 minutes on hold system disconnected. Event was planned never should have been able to make purchase.
Chose to park there and paid ahead of…
Chose to park there and paid ahead of time but was unable to get into the parking lot as the street was blocked due to a bike ride. So I had to pay again to park in a different lot.
This company sucks
This company suck, they force you to spend money then take it out of our city and give it to shade holders in other countries instead of reinvesting it in Philly.

Reply from Parking.com - EAKINS OVAL
Great parking facility
Great parking facility in a wonderful location.
The only negative: It is difficult to find. No large easy to view sign showing this great find exists.
We stumbled upon it by chance after circling the area for almost 30 minutes.

Reply from Parking.com - EAKINS OVAL
This is a very user-unfriendly system.
This is a very user-unfriendly system.
Take a picture of a bar code
Type in the license number, my name, phone number and email address (so you can sell my info?)
Pay with my phone
Finally get a confirmation and a receipt
No one in the booth if I needed assistance.
Way too complicated.

Reply from Parking.com - EAKINS OVAL
Great Parking Area in front of the Philadelphia Museum of Art
Easy access to the parking lot, well described information on how to pay by phone , the QR code sign and the reminder that the time remaining for the parking.

Reply from Parking.com - EAKINS OVAL
garage closed for day I paid for
The parking garage that I paid for in advance was closed the day I reserved for. There was no warning it would be closed before I paid.

Reply from Parking.com - EAKINS OVAL

Reply from Parking.com - EAKINS OVAL
Not clear or intuitive website, wasted $
Not clear or intuitive website, was in a rush and accidentally purchased time for 3 days instead of 3 hours which is a substantial difference and I couldn’t edit or undo my purchase to adjust accordingly which is frustrating and a waste.

Reply from Parking.com - EAKINS OVAL
The signs clearly said you must pay…
The signs clearly said you must pay with your phone. However, there was a man in the parking lot collecting cash from people.

Reply from Parking.com - EAKINS OVAL
Ok, during the day.
We were unsure if we should pay or not, but we did, as we did not want ot get a ticket.
Unfortunately, after we parked we realized that there was broken glass (probably from some sort of vandalism) under our vehicle.
When we returned to our vehicle, everything seemed fine.

Reply from Parking.com - EAKINS OVAL
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







