Parking.com - EAKINS OVAL Reviews 208

TrustScore 3.5 out of 5

3.4

2451 Ben Franklin Parkway, 19130 Philadelphia, PA, US


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See what reviewers are saying

Rated 1 out of 5 stars

Purchased a ticket Eakins Oval, when we arrived the lot was closed. Tried to call to get refund couldn't get through after waiting 20 minutes on hold system disconnected. Event was planned never shoul... See more

Rated 1 out of 5 stars

Local roads were closed and we were not able to access the parking lot. Detours need to be called out before reserving parking.

Rated 5 out of 5 stars

We visited museum of arts for a day visit. Parking lot is very limited for many visitors but it is a safe to park and secured environment. We are lucky to get a spot and paid parking fee successfully... See more

Company replied

Rated 4 out of 5 stars

Great parking facility in a wonderful location. The only negative: It is difficult to find. No large easy to view sign showing this great find exists. We stumbled upon it by chance after circli... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 2451 Ben Franklin Parkway, 19130, Philadelphia, PA, United States

  • (215)680-1925

3.4

Average

TrustScore 3.5 out of 5

208 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Purchased a ticket Eakins Oval

Purchased a ticket Eakins Oval, when we arrived the lot was closed. Tried to call to get refund couldn't get through after waiting 20 minutes on hold system disconnected. Event was planned never should have been able to make purchase.

19 October 2024
Rated 1 out of 5 stars

Too expensive!

21 September 2024
Parking.com - EAKINS OVAL logo

Reply from Parking.com - EAKINS OVAL

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

Rated 1 out of 5 stars

This company sucks

This company suck, they force you to spend money then take it out of our city and give it to shade holders in other countries instead of reinvesting it in Philly.

20 September 2024
Parking.com - EAKINS OVAL logo

Reply from Parking.com - EAKINS OVAL

We understand your frustration and appreciate you taking the time to share your feedback.

Thank you,
Parking.com

Rated 4 out of 5 stars

Great parking facility

Great parking facility in a wonderful location.
The only negative: It is difficult to find. No large easy to view sign showing this great find exists.
We stumbled upon it by chance after circling the area for almost 30 minutes.

21 September 2024
Parking.com - EAKINS OVAL logo

Reply from Parking.com - EAKINS OVAL

Thank you for your review. We are glad you enjoyed your stay with us and appreciate your feedback.

Thank you,
Parking.com

Rated 1 out of 5 stars

This is a very user-unfriendly system.

This is a very user-unfriendly system.
Take a picture of a bar code
Type in the license number, my name, phone number and email address (so you can sell my info?)
Pay with my phone
Finally get a confirmation and a receipt
No one in the booth if I needed assistance.
Way too complicated.

22 September 2024
Parking.com - EAKINS OVAL logo

Reply from Parking.com - EAKINS OVAL

We appreciate you taking the time to share your feedback. We understand your frustration with the parking process and are always looking for ways to improve the user experience. We will take your comments into consideration as we continue to evaluate our services.

Thank you,
Parking.com

Rated 2 out of 5 stars
Parking.com - EAKINS OVAL logo

Reply from Parking.com - EAKINS OVAL

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy

Easy accessible and easy to pay!

24 May 2024
Parking.com - EAKINS OVAL logo

Reply from Parking.com - EAKINS OVAL

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

It was easy to use

It was easy to use, convenient and communicative

8 June 2024
Parking.com - EAKINS OVAL logo

Reply from Parking.com - EAKINS OVAL

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

1 hr over 24 hours and got charged 2…

1 hr over 24 hours and got charged 2 days

8 June 2024
Parking.com - EAKINS OVAL logo

Reply from Parking.com - EAKINS OVAL

Thank you for your review. If you believe you were charged incorrectly, please reach out to us at customercare@spplus.com.

Thank you,
Parking.com

Rated 1 out of 5 stars

Not clear or intuitive website, wasted $

Not clear or intuitive website, was in a rush and accidentally purchased time for 3 days instead of 3 hours which is a substantial difference and I couldn’t edit or undo my purchase to adjust accordingly which is frustrating and a waste.

7 June 2024
Parking.com - EAKINS OVAL logo

Reply from Parking.com - EAKINS OVAL

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

The signs clearly said you must pay…

The signs clearly said you must pay with your phone. However, there was a man in the parking lot collecting cash from people.

26 May 2024
Parking.com - EAKINS OVAL logo

Reply from Parking.com - EAKINS OVAL

Thank you for your review, Nancy. We will share this with the local management team.

Thank you,
Parking.com

Rated 4 out of 5 stars

Ok, during the day.

We were unsure if we should pay or not, but we did, as we did not want ot get a ticket.

Unfortunately, after we parked we realized that there was broken glass (probably from some sort of vandalism) under our vehicle.

When we returned to our vehicle, everything seemed fine.

26 May 2024
Parking.com - EAKINS OVAL logo

Reply from Parking.com - EAKINS OVAL

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy and convenience

Easy and convenient. No hassle

26 May 2024
Parking.com - EAKINS OVAL logo

Reply from Parking.com - EAKINS OVAL

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Easy parking

Easy access and parking

26 May 2024
Parking.com - EAKINS OVAL logo

Reply from Parking.com - EAKINS OVAL

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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