It was easy to use, would be nice if the system can ask the customer if more time is needed. I could have used an extra hour of parking time to enjoy the event that I was attending.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I parked at the SP+ Facility next to Citizen M in Downtown Seattle and was let down by the App. Specifically, I added my rental car to my account and signed up to park for the day for about $25. Wh... See more
Hello there, I still have not received a call back since 2-3 weeks ago, after I stayed across the street from citizenM and recieved a ticket while I was checking in and asking where to pay/park that... See more
Signs were misleading about pricing. Listed $20 and charged $25. Also no other options were listed other than the daily rate so having to toggle between hours to figure out how much to pay was frustra... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
101 WESTLAKE AVENUE NORTH, 98109, SEATTLE, WA, United States
- (206)340-6177
3.1
Average
32 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was constantly seeing patrol check…
I was constantly seeing patrol check the areas where I was personally parked.
13 July 2024
Easy parking location great
It was easy to use, would be nice if the system can ask the customer if more time is needed. I could have used an extra hour of parking time to enjoy the event that I was attending.
6 July 2024
needed a place to park as something was…
needed a place to park as something was going on with all the fire trucks at wholefoods. couldnt get in parking garage for a near by appt. this was the nearest to my appt and an easy walk..fast. easy parking. will use again
13 June 2024
After buying a monthly pass I got a…
After buying a monthly pass I got a parking violation ticket. I don’t know what’s going on here sigh
28 May 2024
Hello there
Hello there, I still have not received a call back since 2-3 weeks ago, after I stayed across the street from citizenM and recieved a ticket while I was checking in and asking where to pay/park that night. I paid 31$ for parking at the same place I got a ticket at.
6 April 2024
I parked at the SP+ Facility next to…
I parked at the SP+ Facility next to Citizen M in Downtown Seattle and was let down by the App. Specifically, I added my rental car to my account and signed up to park for the day for about $25. When I returned, I got a ticket for $40 from SP+. As I reviewed the info that I had, while I did set the new rental car as the default, the receipt showed that the web page used an old rental car as the registration number. I've reached out to dispute, but have heard nothing back since. I shouldn't have to double pay when I did the right thing.
14 February 2024
Super easy
Super easy! Scanned QR code and paid for the 2 nights parking all in a few steps!
30 December 2023
Signs were misleading about pricing
Signs were misleading about pricing. Listed $20 and charged $25. Also no other options were listed other than the daily rate so having to toggle between hours to figure out how much to pay was frustrating.
9 November 2023
The sign shows that the parking should…
The sign shows that the parking should be $20. But online requires $25. So it’s not right that they price it incorrectly.
8 June 2023
Reply from Parking.com - DISCOVERY CENTER LOT
Sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
It’s very easy with a QR code and a…
It’s very easy with a QR code and a iPhone but also I noticed has a card machine nearby as well, which is also for those of us who are not tech savvy. The only aggravation I had was the advertising sign that described. I could be there all day parking for $17 and when I went to go put it in for all day parking it would only allow me to park for two hours maximum. Very misleading.
12 June 2023
Reply from Parking.com - DISCOVERY CENTER LOT
Thank you for the feedback this has been brought to the attention of the appropriate team.
Thank you,
Parking.com
Could t login to park
Could t login to park. Had to retry for 2 hours risking a ticket the whole time.
24 March 2023
Reply from Parking.com - DISCOVERY CENTER LOT
Sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
Remote and pass not delivered on time
I bought my pass and my expected delivery date for my remote was the 17th with my pass starting the 20th. The 20th is tomorrow and I still have not received the remote or pass.
19 March 2023
Reply from Parking.com - DISCOVERY CENTER LOT
We're sorry you had a negative experience. This has been brought to the attention of the appropriate team.
Thank you,
Parking.com
Easy area to park my car
3 March 2023
Reply from Parking.com - DISCOVERY CENTER LOT
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
$20 for parking lol
9 March 2023
Reply from Parking.com - DISCOVERY CENTER LOT
We're sorry you had a negative experience. This has been brought to the attention of the appropriate team.
Thank you,
Parking.com
Unnecessary and expensive
So expensive for no reason. Y’all made enough already hell you can cut them prices now
18 February 2023
Reply from Parking.com - DISCOVERY CENTER LOT
We're sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
Takes too long to pay. Poor UI
28 January 2023
Reply from Parking.com - DISCOVERY CENTER LOT
We're sorry you had a negative experience. This has been brought to the attention of the appropriate team.
Thank you,
Parking.com
Needs Improvement
App is easy to use, but there is no way to get a refund if you park for less time than you estimated.
29 October 2022
Reply from Parking.com - DISCOVERY CENTER LOT
Sorry you had a negative experience. This has been brought to the attention of the appropriate team.
Thank you,
Parking.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.