Parking.com - CTA HARLEM & HIGGINS PNR Reviews 37

TrustScore 3 out of 5

2.8

5550 N Harlem, 60631 Chicago, IL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

they offer an app to pay for your parking. make sure you pay and get a confirmation while still in the car. I was towed within 4min. of parking. as I was walking toward the train, on the phone inp... See more

Rated 5 out of 5 stars

It’s amazing but if you need more than 12 hrs.. u can’t. 12 hrs is the limit to park


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.8

Average

TrustScore 3 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to park but didn't know parking…

Easy to park but didn't know parking was more compared to Cumberland parking.

21 January 2024
Parking.com - CTA HARLEM & HIGGINS PNR logo

Reply from Parking.com - CTA HARLEM & HIGGINS PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

be careful

they offer an app to pay for your parking. make sure you pay and get a confirmation while still in the car. I was towed within 4min. of parking. as I was walking toward the train, on the phone inputting the details, I was being towed. this app isn't for your convenience, but for theirs.

5 July 2023
Rated 1 out of 5 stars

Place sucks forget to pay and you don't…

Place sucks forget to pay and you don't even get a ticket? You get towed, yes towed hello $240 plus storage? That is unbelievable for a CTA lot and should not be allowed.

20 September 2023
Parking.com - CTA HARLEM & HIGGINS PNR logo

Reply from Parking.com - CTA HARLEM & HIGGINS PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

The website sucks

The website sucks. Streamline a payment screen. Took me 10 minutes to figure out where to select a parking rate. Truly absurd

3 September 2023
Rated 1 out of 5 stars

DON'T PARK HERE

DON'T PARK HERE! They will tow your car for no reason. The app will override your plate number. Scam central. I emailed them and no response. Unable to call them too.

17 July 2023
Rated 1 out of 5 stars

I have paid for daily parking three…

I have paid for daily parking three different times. And it is very convenient because I commute to work. However when I tried to pay for monthly parking I was told monthly parking is not available yet I am able to park daily? It seems like you prefer that I spend more money with daily parking. Every day I walk pass on my way to work and on my way back from work I see multiple open parking spots. Yet there is no monthly parking available?

29 April 2023
Parking.com - CTA HARLEM & HIGGINS PNR logo

Reply from Parking.com - CTA HARLEM & HIGGINS PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Avoid booking parking in advance

I booked a parking and when i reached the the location , there was no parking spot available. and App does not have any option for requesting the refund

7 March 2023
Parking.com - CTA HARLEM & HIGGINS PNR logo

Reply from Parking.com - CTA HARLEM & HIGGINS PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Only 12 hrs

It’s amazing but if you need more than 12 hrs.. u can’t. 12 hrs is the limit to park

3 February 2023
Rated 5 out of 5 stars

Safe parking area

Safe, well-lit

8 January 2023
Parking.com - CTA HARLEM & HIGGINS PNR logo

Reply from Parking.com - CTA HARLEM & HIGGINS PNR

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Happy customer

How easy and convenient to use the app

23 November 2022
Parking.com - CTA HARLEM & HIGGINS PNR logo

Reply from Parking.com - CTA HARLEM & HIGGINS PNR

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Terrible. I cannot believe that I pay religiously…

I cannot believe that I pay religiously every day to park my car…..and, one day I forget, and my car gets towed! If you would let me pay it monthly, this would not happen. This happened twice. I’ve paid that disgusting towing company over $500 already.
I am not happy about the price increasing.
I do not like walking to my car in the dark. Lights are a necessity in this world of crime! If someone gets attacked they will sue you…as they should.
I am a senior citizen and I feel like I’m being taking advantage of. If this was not the “only” place to park, believe me, I WOULDN’T be parking here!

1 December 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look