Parking.com - CTA GARFIELD PNR Reviews 31

TrustScore 4.5 out of 5

4.4

5419 S Prairie Ave, 60615 Chicago, IL, US


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Rated 2 out of 5 stars

The app and mobile website are pretty buggy and have an awkward user experience. It's rather clunky to search and finalize parking in advance starting at one of those endpoints. And attempting to... See more

Company replied

Rated 4 out of 5 stars

Always a great way to get reduced parking right away. Two things negative that take a star away: 1) hard to find the garages most of the time unless a clear photo of the outside of the building is sh... See more

Rated 1 out of 5 stars

Took me like 5 min just to figure out how to book a spot because the UX was confusing. Took another 5 min to check out because no Apple Pay or other payments integrations.

Rated 4 out of 5 stars

I like the idea of the application allowing me to book my parking space. But I've had issues with the app. I would book a space but I can't see the reservation on the app. I got the email confirmation... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 5419 S Prairie Ave, 60615, Chicago, IL, United States

  • (773)714-9262

4.4

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I like the idea of the application…

I like the idea of the application allowing me to book my parking space. But I've had issues with the app. I would book a space but I can't see the reservation on the app. I got the email confirmation which eases my worries. I wish it would work as it is supposed to for me.

12 October 2023
Parking.com - CTA GARFIELD PNR logo

Reply from Parking.com - CTA GARFIELD PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Convenient parking

Convenient, also very good location.

15 August 2023
Parking.com - CTA GARFIELD PNR logo

Reply from Parking.com - CTA GARFIELD PNR

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy and convenient

5 August 2023
Parking.com - CTA GARFIELD PNR logo

Reply from Parking.com - CTA GARFIELD PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

My Go To when going downtown in Chicago

Always a great way to get reduced parking right away. Two things negative that take a star away: 1) hard to find the garages most of the time unless a clear photo of the outside of the building is shown. Needs some kind of unique signage.
2) parking spaces from hell. Not their fault but sometimes the garages have spots 12 floors up only or they are super narrow and hard to park in.

1 July 2023
Rated 2 out of 5 stars

Subpar user experience

The app and mobile website are pretty buggy and have an awkward user experience. It's rather clunky to search and finalize parking in advance starting at one of those endpoints.

And attempting to sign up for monthly parking was even worse. Pricing was confusing and it was unclear whether monthly parking would be administered through my Parking.com user account or some other account tired instead to a monthly parking account number.

The experience using direct link to pay for parking (QR scan or location number) is much smoother, however.

8 May 2023
Parking.com - CTA GARFIELD PNR logo

Reply from Parking.com - CTA GARFIELD PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Takes forever

Took me like 5 min just to figure out how to book a spot because the UX was confusing. Took another 5 min to check out because no Apple Pay or other payments integrations.

15 April 2023

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