Parking.com - CTA Blue Forest Park Reviews 23

TrustScore 3.5 out of 5

3.3

711 S Des Plaines Ave, 60130 Forest Park, IL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I hit enter for parking on a car and license plate that I no longer have. I can't remove that information from your Parking.com app. And i asked for a refund and never got it.

Rated 4 out of 5 stars

Everything is great, just wondering if communications may be sent out when the lot is full is you’re on the email list. Driven over a couple times and lit was full and didn’t have any other options. O... See more

Rated 3 out of 5 stars

Had to call to ask procedure for entry & exit. No refund if not used. No prior assurance of a space in a lot in a busy area, first come first serve wasn't reassuring.

Rated 5 out of 5 stars

The fact i could just park jump on the train into chicago and not have to worry about finding parking or the drive to downtown, there were plenty of spaces available too.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 711 S Des Plaines Ave, 60130, Forest Park, IL, United States

  • (773)714-9262

3.3

Average

TrustScore 3.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Be very careful with SP+ Parking

Be very careful with SP+ Parking when booking with the App Parking.com.
When booking, you can automatically change the requested date and time to the date and time of the time the booking is being made. As the cost for two hours or twelve hours is the same, $6, the charge does not give any clue. The APP Parking.com does not send notifications of any kind to notify the end of the parking reservation.
Immediately after booking, a confirmation email arrives where at the end of this and in very small font size puts the date and time reserved. If you do not read it in detail, it may have changed without you noticing and you have not made the reservation correctly.
That happened to me.
When I came to get the car had taken the crane and I had to pay 240$
SP+ knows perfectly well that the reservation was by mistake. This is his way of doing business. I have no doubt. The person who treated me from the tow truck confirmed that it happens to a lot of people but it’s not their problem. He laughed in my face.
In short, I am not saying that you do not use this parking, it is cheap and convenient, but be very careful when making the reservation and check the confirmation email well. They expect clueless people like me to charge an abusive price to get the car back.

21 August 2024
Rated 5 out of 5 stars

As a recent user

As a recent user, I had difficulty with the app & I inadvertently selected the incorrect # of hours needed. I called customer service & they were very helpful in correcting my mistake.

1 May 2024
Rated 5 out of 5 stars

Forest Park, parking

The fact i could just park jump on the train into chicago and not have to worry about finding parking or the drive to downtown, there were plenty of spaces available too.

23 May 2023
Rated 2 out of 5 stars

I was charge 12 $ at the Howard…

I was charge 12 $ at the Howard location and stayed for 4 hours and I spent less time then at the other location and it cost me 6 $ for 8 hours at your forest park location. Is it because paid by the ticket and didn’t scan as i did before I was confused but had to pay to get my car out of your parking lot .

22 May 2023
Rated 4 out of 5 stars

Everything is great

Everything is great, just wondering if communications may be sent out when the lot is full is you’re on the email list. Driven over a couple times and lit was full and didn’t have any other options. Other than that everything is fine

26 April 2023
Rated 4 out of 5 stars

The app saved me time and money

The app saved me from getting a ticket. I wish they informed you of the app at the parking lot I was parked at. It was fairly easy to use.

1 February 2022
Parking.com - CTA Blue Forest Park logo

Reply from Parking.com - CTA Blue Forest Park

Thank you for your review. We're glad you enjoyed your stay with us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look