The app was difficult to use. I got my account all set up and entered payment, but after that m it wasn’t at all intuitive how to actually start my session. It literally took conferring with three ot... See more
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App was not as fluid as previous experience. I talked to a woman who regularly parks in same lot and she was unable to complete the process.
I am an older person struggling with cellphone technology and I find it very cumbersome and lengthy, especially in the cold weather and at night. At the end it was frustrating to find out it may not h... See more
Company replied
The app was super easy to use. We were running behind for an appointment and I was stressed about parking and how to use this type of online parking system. But like I said earlier it was super easy... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
250 Cleveland Ave, 43215, Columbus, OH, United States
- (614)683-0031
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Difficult
Difficult, inconvenient
We had to sign in FOUR times
Takes forever to add a credit card
And in the rain to boot/

Reply from Parking.com - CSCC - 11S
I hate parking apps
I just hate parking apps in general. No matter which one I have I always seem to have to download another one. I always seem to have to try 2 or 3 different payment methods to get one to be accepted. I invariably end up standing outside, in the rain or cold trying to access the app - which is also not particularly safe if it is nightime and you are a female standing alone on a side street. If a city is trying to attract people to their downtown areas using parking apps is not the way to do it. If they have to have them automated then the ticketed type, inside the lobby of the building is a much better option.

Reply from Parking.com - CSCC - 11S

Reply from Parking.com - CSCC - 11S
No physical form of payment
No physical form of payment. If you don’t have a smart phone you are screwed.

Reply from Parking.com - CSCC - 11S
Wonky Phone App Leaves Much to Be Desired
The phone app is so wonky that I thought it failed to take my parking payment on the first try and submitted everything a second time. Of course when it appeared to be asking me to submit a third time, I realized my error but there is no way to get a refund. Since we are required to ues the app it should be much more user friendly. Or iis that another way to make money on the captive customers?

Reply from Parking.com - CSCC - 11S
struggling
I am an older person struggling with cellphone technology and I find it very cumbersome and lengthy, especially in the cold weather and at night. At the end it was frustrating to find out it may not have gone through... Thankfully, a much younger colleague helped me complete the transaction. There was no info given if payment is required 24/day or only during certain hours and days.

Reply from Parking.com - CSCC - 11S
Cannot Edit
I accidentally put the wrong end time and there was no way to edit it without being the $.99 charge again

Reply from Parking.com - CSCC - 11S
Pray for dark skies to see the app
It is nearly impossible to use the app if the sun is shining. You can't tell what information is requested; hell, you can't even see the boxes on the screen. It is pure evil!

Reply from Parking.com - CSCC - 11S
Using this service is a joke
Using this service is a joke. Having no other option for payment is BS.
I actually don't like paying for…
I actually don't like paying for parking online, and giving up info that way.

Reply from Parking.com - CSCC - 11S
It was my first time using the app
It was my first time using the app. It was easy to do once I knew what I was doing.
The sign needs to be more prominent. If it wasn’t for the waitress telling me I had to pay, I wouldn’t have known.

Reply from Parking.com - CSCC - 11S
Solo Parking Space
I had no problems finding a parking spot and I had no problems. Was also able ro find my car upon exiting. I'm very satisfied.
The app was super easy to use
The app was super easy to use. We were running behind for an appointment and I was stressed about parking and how to use this type of online parking system. But like I said earlier it was super easy and quick.

Reply from Parking.com - CSCC - 11S
I disagree with convenient fees…
I disagree with convenient fees associate with parking apps.

Reply from Parking.com - CSCC - 11S

Reply from Parking.com - CSCC - 11S
It was a great experience using the app…
It was a great experience using the app and I had to register as a member

Reply from Parking.com - CSCC - 11S
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