Parking.com - CSCC - 11S Reviews 54

TrustScore 3 out of 5

2.8

250 Cleveland Ave, 43215 Columbus, OH, US


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Rated 3 out of 5 stars

The app was difficult to use. I got my account all set up and entered payment, but after that m it wasn’t at all intuitive how to actually start my session. It literally took conferring with three ot... See more

Rated 3 out of 5 stars

App was not as fluid as previous experience. I talked to a woman who regularly parks in same lot and she was unable to complete the process.

Rated 2 out of 5 stars

I am an older person struggling with cellphone technology and I find it very cumbersome and lengthy, especially in the cold weather and at night. At the end it was frustrating to find out it may not h... See more

Company replied

Rated 5 out of 5 stars

The app was super easy to use. We were running behind for an appointment and I was stressed about parking and how to use this type of online parking system. But like I said earlier it was super easy... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 250 Cleveland Ave, 43215, Columbus, OH, United States

  • (614)683-0031

2.8

Average

TrustScore 3 out of 5

54 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Convenient

Nice; not too expensive

10 April 2024
Parking.com - CSCC - 11S logo

Reply from Parking.com - CSCC - 11S

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Difficult

Difficult, inconvenient
We had to sign in FOUR times
Takes forever to add a credit card
And in the rain to boot/

22 March 2024
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Reply from Parking.com - CSCC - 11S

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I hate parking apps

I just hate parking apps in general. No matter which one I have I always seem to have to download another one. I always seem to have to try 2 or 3 different payment methods to get one to be accepted. I invariably end up standing outside, in the rain or cold trying to access the app - which is also not particularly safe if it is nightime and you are a female standing alone on a side street. If a city is trying to attract people to their downtown areas using parking apps is not the way to do it. If they have to have them automated then the ticketed type, inside the lobby of the building is a much better option.

11 March 2024
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Reply from Parking.com - CSCC - 11S

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy peezy!

11 March 2024
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Reply from Parking.com - CSCC - 11S

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Seamless Process

easy to park, pay, and the text reminders made it seamless.

11 March 2024
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Reply from Parking.com - CSCC - 11S

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

No physical form of payment

No physical form of payment. If you don’t have a smart phone you are screwed.

10 March 2024
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Reply from Parking.com - CSCC - 11S

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Wonky Phone App Leaves Much to Be Desired

The phone app is so wonky that I thought it failed to take my parking payment on the first try and submitted everything a second time. Of course when it appeared to be asking me to submit a third time, I realized my error but there is no way to get a refund. Since we are required to ues the app it should be much more user friendly. Or iis that another way to make money on the captive customers?

16 March 2024
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Reply from Parking.com - CSCC - 11S

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

struggling

I am an older person struggling with cellphone technology and I find it very cumbersome and lengthy, especially in the cold weather and at night. At the end it was frustrating to find out it may not have gone through... Thankfully, a much younger colleague helped me complete the transaction. There was no info given if payment is required 24/day or only during certain hours and days.

11 March 2024
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Reply from Parking.com - CSCC - 11S

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Cannot Edit

I accidentally put the wrong end time and there was no way to edit it without being the $.99 charge again

11 March 2024
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Reply from Parking.com - CSCC - 11S

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

It’s a pain.

11 March 2024
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Reply from Parking.com - CSCC - 11S

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Pray for dark skies to see the app

It is nearly impossible to use the app if the sun is shining. You can't tell what information is requested; hell, you can't even see the boxes on the screen. It is pure evil!

11 March 2024
Parking.com - CSCC - 11S logo

Reply from Parking.com - CSCC - 11S

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

I actually don't like paying for…

I actually don't like paying for parking online, and giving up info that way.

23 February 2024
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Reply from Parking.com - CSCC - 11S

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

It was my first time using the app

It was my first time using the app. It was easy to do once I knew what I was doing.
The sign needs to be more prominent. If it wasn’t for the waitress telling me I had to pay, I wouldn’t have known.

15 November 2023
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Reply from Parking.com - CSCC - 11S

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

The app was super easy to use

The app was super easy to use. We were running behind for an appointment and I was stressed about parking and how to use this type of online parking system. But like I said earlier it was super easy and quick.

11 October 2023
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Reply from Parking.com - CSCC - 11S

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I disagree with convenient fees…

I disagree with convenient fees associate with parking apps.

11 October 2023
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Reply from Parking.com - CSCC - 11S

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy park

I had no trouble. But two friends haven’t gotten the system to work.

28 September 2023
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Reply from Parking.com - CSCC - 11S

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

It was a great experience using the app…

It was a great experience using the app and I had to register as a member

23 August 2023
Parking.com - CSCC - 11S logo

Reply from Parking.com - CSCC - 11S

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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