I have had a good experience. When parking in this facility, be cautious because the turns are very narrow, so you must be careful not to scrape your vehicle. I wish the parking facility had brighter... See more
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Inconsistent and has stretches (days, sometimes a week or more) where it doesn’t take payment and conclude the transaction to reserve the spot. Great when it works, too often is frustrating.
Company replied
online experience is only easy with a computer. One day the gate didn't automatically open with the license plate scanner. Otherwise it seems safe and normal.
The app is glitchy and errors out a lot when trying to purchase. It functions almost correctly but defaults time back to am a lot when it glitches out. I’ve twice now paid with an am checkout only bec... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
99 E. Balbo Ave, 60605, CHICAGO, IL, United States
- (312)922-4400
4.0
Great
75 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Overall
Overall, I’ve had a good experience using parking.com. The best experience is when I’m on my laptop. The mobile version of the site doesn’t work well. The “book” button doesn’t work.
1 May 2025
A very frustrating app
A very frustrating app. Logins are difficult and sometimes impossible.
21 April 2025
I had an appointment at 332 South…
I had an appointment at 332 South Michigan Av. and found this spot at Hilton Hotel close and cheap thanks.
18 February 2025
Reliable and priced right!
18 February 2025
spot was available and QR worked.
7 February 2025
Great place to park and a great website to use!
Easy to use website that is always helpful on the Parking.com website and the Chicago Hilton staff is truly terrific!
10 November 2024
APP ERRORS
The app continues to fail, constant "errors", doesn't show my purchase (e.g. "mapper funciton returned a null value"???), no support causing me to have to park in another lot and pay twice for parking. Frustrating, costly, and helpless.
9 September 2024
reserving and exiting
online experience is only easy with a computer. One day the gate didn't automatically open with the license plate scanner. Otherwise it seems safe and normal.
28 August 2024
Clean and safe.
17 August 2024
PARK
I was able to easily purchase parking the day before I arrived. The lot was clean and well lit. Access to the lot was very easy.
30 July 2024
Parking at the Hilton!
I like the new system for parking at the Hilton. I can set it up on my iPhone the night before and just pull in and present my coupon using my iPhone.
3 June 2024
Reply from Parking.com - CHICAGO HILTON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
The app very sucky
2 June 2024
Reply from Parking.com - CHICAGO HILTON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
You no longer accept my parking code
You no longer accept my parking code
COLUMEDU so I can’t park at the Hilton Chicago—very frustrating
27 February 2024
Reply from Parking.com - CHICAGO HILTON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Handy and easy to use
Parking.com is handy and easy to use. Gives a good range of possibilities. And I love you to find reasonably priced parking
7 February 2024
As it turned out
As it turned out - it was my fault as the bar code never made it to my phone. I had to back out and pay elsewhere that day. Would love a refund - as I did not park that on the Feb 8th.
thanks for reading
7 February 2024
Reply from Parking.com - CHICAGO HILTON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
App does not work constantly
App does not work constantly. I have a promo code through work and it works half of the time. App is slow. I now try to avoid using it if possible.
18 January 2024
Reply from Parking.com - CHICAGO HILTON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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