Parking.com - CHANNELSIDE Reviews 34

Easy process to park and great location.

No issues with parking for the week. Would have liked to be more secure and monitored for people wondering around

This was by far a very seamless process, I was able to reserve the parking for a very reasonable rate and enter without any delay. I had a great time visiting the city & lost no time searching for parking. I will definitely do this again soon.

Simple, efficient

Prepaid online, and drove right up and through the gates without any problen

The booking process was easy but my pass did not work. The facility has since refunded me the amount that I paid. Although I did have to call for this request. The email I receive with the refund took over a week. Definitely recommend calling not emailing for your refund

Very confusing signage, card didn’t work.

Great location, easy access.

I like the ease of paying beforehand and then just needing to scan on my way out.

I ran into an issue with scanning the QR code on my phone when I was leaving and the attendant was very helpful! Parking is very convenient and in a well lit area!

it was a terrible experience! Two days in a row the card readers didn't work and it was very complicated to pay for the parking. Especially, on the second day when Boston faced very bad weather and it was torrential rain, the barcode reader for the parking ticket did not work at all. The dispatcher on the communicator could not help either.

The attendants are great - however the QR code in the app fails consistently and requires an attendant to help and creates a line.

I used your website to book my parking while utilizing the train. Paid upfront. When I was ready to leave the lot, I was instructed to pay the amount again, only this time is was 3x the cost.

Easy to park, and close enough to downtown

I printed my QR code, but the exit machine wouldn't accept it. I had to pay by credit card, even though I had already paid online. So I paid twice. Haven't had time to try for a refund. Luckily it was only $5.

No point in paying online for this lot. Waste of fee. Just pay on site.

Using the app I was able to narrow down the lots that could accommodate our Ford F-250 pickup. Many of the garages were too short, so I filtered on non-garage lots. Bingo! Found this reasonably priced lot, 2 mile walk from Boston Commons.

I was pleasantly surprised, when I used the phone number in the app for a garage to check for availability, a nice person picked up the phone. A+

QR code for prepaid packing did not work at the parking garage at 45 Binion Street in Boston. Did receive a reply from Customer Service after an initial inquiry. Service rep, responded in a timely fashion and provided a refund for the prepaid amount.

Easy to find, great location, very affordable.