Parking.com - CAPITAL ONE EAST Reviews 5

TrustScore 3 out of 5

3.1

1600 Scotts Crossing Rd, 22102 Tysons, VA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Very easy to pay. Great value compared to all the nearby parking garages.

Company replied

Rated 2 out of 5 stars

Transaction concern. Parking lot was nice and convenient. Would have given 5 stars. Paid online for the parking fee. All seemed fine. Even got a text to ask if I wanted to extend, however, I... See more

Rated 2 out of 5 stars

Problems with payment. Initial payment looked ok but later got refusal. Communication was delayed and was hit with fine. For whatever reason Truist flagged payment as possible fraud and refused. Hard... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1600 Scotts Crossing Rd, 22102, Tysons, VA, United States

  • (703)268-0786

3.1

Average

TrustScore 3 out of 5

5 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Transaction concern

Transaction concern.
Parking lot was nice and convenient. Would have given 5 stars.
Paid online for the parking fee. All seemed fine. Even got a text to ask if I wanted to extend, however, I had already left the parking lot so not needed.
A few days later, received a text that the transaction did not go through and to pay for the charge by a certain date so it would not have late payment fees.
Questioned that.
Using the link, it showed I still owed five dollars. Huh?
Do they would want people to double pay?
When I called their phone number, the woman said well things happen.
My credit card statement said I did pay.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to use

Very easy to use

14 April 2024
Parking.com - CAPITAL ONE EAST logo

Reply from Parking.com - CAPITAL ONE EAST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Using this type of payment system is…not helpful. If an attendant is going to be present to instruct to use the UR code, they should also be available to take cash

Using this type of payment system is very cumbersome to those of us who are not experienced with using UR codes and could cause backups of cars attempting to get into the parking lot

23 February 2024
Parking.com - CAPITAL ONE EAST logo

Reply from Parking.com - CAPITAL ONE EAST

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very easy to pay

Very easy to pay. Great value compared to all the nearby parking garages.

26 February 2024
Parking.com - CAPITAL ONE EAST logo

Reply from Parking.com - CAPITAL ONE EAST

Thank you for your review, Paige. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

Problems with payment

Problems with payment. Initial payment looked ok but later got refusal. Communication was delayed and was hit with fine. For whatever reason Truist flagged payment as possible fraud and refused. Hard to figure out payment thereafter.

26 February 2024
Parking.com - CAPITAL ONE EAST logo

Reply from Parking.com - CAPITAL ONE EAST

Thank you for your review. We will share this with the local management team.

Thank you,
Parking.com

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